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Hampton Inn & Suites Lubbock Southwest

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Hampton Inn & Suites Lubbock Southwest
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762 Reviews from our TripAdvisor Community

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Showing 760: English reviews
Austin, Texas
Reviewed yesterday NEW

My band and I are on tour from Austin out to the west coast and passed through Lubbock. We found this hotel and booked the night of. We were tired from a long day of traveling and my voice was feeling really exhausted. Kim Zion, an employee here treated us with such respect, which we normally don't get, being in...

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Helpful?
Thank Christopher M
Cedar Park, Texas
Reviewed 3 days ago NEW

We've stayed in Lubbock several times when traveling to and from Colorado or New Mexico and this was by far the best place we've stayed. The hotel and room were seeming new, clean, and well furnished. The staff couldn't have been more helpful and the complimentary breakfast is a step above others. It is also an easy off/easy on of...

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Helpful?
Thank Jan V
Lubbock, United States
Reviewed 4 days ago NEW

The staff at Lubbock's Hampton Inn and Suites are phenomenal! Kim was especially lovely and super accommodating and definitely made my stay! There is complimentary shuttle service (to anywhere! airports, restaurants, etc), complimentary breakfast (with waffles, toast, oatmeal, cereal, yogurt, etc etc etc), and complimentary dinner (delicious chicken fajitas) [dinner is available M-Th I believe]. Additionally, the room and bathroom...

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Helpful?
Thank dianahS535NM
Georgetown, Texas
Reviewed 1 week ago

Stopover on long drive from Colorado to Central Texas. Chose Lubbock because of location along route. Needed a rest stop to break a 14 hour trip from Evergreen CO to Georgetown TX. Easy access off loop. Good selection of restaurants on loop near hotel location. Gas available on corner.

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Helpful?
Thank Theron V
Carbondale
Reviewed 1 week ago

We stopped in Lubbock on the way to San Antonio for an Air Force graduation. Hotel staff was welcoming, hotel and rooms were comfortable and clean. Breakfast was great! Wonderful stay on Lubbock. Recommend!

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Helpful?
Thank K S
Lubbock, Texas
Reviewed 1 week ago via mobile

I had a very enjoyable stay. The room was clean and quiet. The bed was very comfortable. The location was extremely good and close to several restaurants and activities. I would recommend hotel for your stay in Lubbock.

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Helpful?
Thank 499bradys
Austin, Texas
Reviewed 2 weeks ago via mobile

We stay in Lubbock Hotels frequently. My low rating is because of staff. We needed to speak to guest services in the evening and the phone in the room did not work. I had to leave the third room floor and go to the front desk to ask a simple question. When I told the employee the phone did not...

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Helpful?
Thank cpink13
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Cpink13, Thank you for taking the time to review our Property. I am so sorry that the staff was not up to your Standards. I really must apologize because we are so much better than that. We have been ranked #1 on Trip Advisor since 2012, because of our Outstanding service from everyone on the team. I will share...

Round Rock, Texas
Reviewed 2 weeks ago via mobile

Great happy hour and tasty food. Staff is wonderful and accommodating. Rooms are always clean and comfortable. I would definitely recommend this place and will be back for every stay. Don't forget to sign up with Hilton Honors!

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Helpful?
Thank mhellums15
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for taking the time review our property. I am so glad that you enjoyed the food, staff and you enjoyed your stay at our property. Thanks for the recommendations and we can't wait to see you again!! What makes you happy, makes us happy. :) Christina Gandhi

Lubbock, Texas
Reviewed 3 weeks ago

my room was amazing!! the bed was more comfortable than my own at home. shower was nice and big as well. Kim and Gabby from the front desk were wonderful. They did a great job with all the snacks and of the free beer and wine is a plus!!

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Helpful?
Thank Ryan M
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for taking the time review our property. I am Happy to hear that Gaby and Kim took such great care of you. Managers Reception is always a plus and glad you had time to take part in it. We can't wait to see you again!! What makes you happy, makes us happy. :) Christina Gandhi

Orlando, Florida
Reviewed 3 weeks ago

We usually stay at one of the Marriott hotels, but they were booked because of the big Texas Tech UT football game. So the Hampton Inn was not my first choice, but I will definitely check them out first next time we travel. The beds were very comfortable, the rooms very clean and the pool was very well taken care...

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Helpful?
Thank ALJCPJ
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you so much for taking the time review our property. I am so glad that you enjoyed the food, staff and you enjoyed your stay at our property. We can't wait to see you again!! What makes you happy, makes us happy. :) Christina Gandhi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn and Suites is a very nice elegant place of stay for all types of travelers whether you are family traveling to get away or visiting family here or you are here for business. We offer a Deluxe Continental Breakfast with an on site hostess. Very friendly and helpful staff to help accommodate you and meet your expectations. ... more   less 

Additional Information about Hampton Inn & Suites Lubbock Southwest

Address: 5614 Englewood Ave, Lubbock, TX 79424
Region: United States > Texas > Lubbock
Price Range: €112 - €196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Lubbock Southwest 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Cancelon, Orbitz, Priceline, Travelocity, Expedia and Odigeo so you can book your Hampton Inn & Suites Lubbock Southwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Lubbock Southwest Hotel Lubbock
Hampton Inn And Suites Lubbock Southwest
Hampton Inn Lubbock
Lubbock Hampton Inn
Hotel Style:
#1 Business Hotel in Lubbock
#1 Family Hotel in Lubbock
#2 Romantic Hotel in Lubbock
#5 Best Value Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Lubbock Southwest staff and other travellers.
6 questions
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Midland, Texas
over a year ago
Colorado Springs, Colorado
2 months ago
2 months ago
Lubbock

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Questions? Get answers from Hampton Inn & Suites Lubbock Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to Kim!”
 of 5 bubbles M4728AQchristopherm, 4 Dec 2016 | Read review
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 of 5 bubbles xfernandez713, 26 Oct 2016 | Read review
“I'm sure all of the rooms were as quiet as mine was.”
 of 5 bubbles susanbN150SO, 21 Sep 2016 | Read review
“We were in 216 this trip and it was very comfortable. Sofa/bed, arm chair, desk and computer chair. Microwave and Frig.”
 of 5 bubbles SDBlackmon, 4 Jul 2016 | Read review
“Pick the suite”
 of 5 bubbles dpunder, 19 Jun 2016 | Read review
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