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Hampton Inn & Suites Lubbock Southwest

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Hampton Inn & Suites Lubbock Southwest
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775 Reviews from our TripAdvisor Community

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Showing 773: English reviews
Reviewed 2 days ago NEW

Every hotel staff member that we came in contact with was polite, helpful and eager to please. Our room was clean, and well maintained. We were out early before breakfast, but were impressed with the fruit, coffee and tea assortments that were available all afternoon/evening. Would definitely stay at this hotel again.

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Helpful?
Thank Becky C
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Becky C, Thank you for reviewing our property! I am pleased to hear that our staff was able to make your stay more enjoyable & I will be sure to pass on your kind words. If you are ever back in this area, we hope that you will return to our property!

Paducah, Texas
Reviewed 2 days ago NEW

It was a nice place and great overnight stay! The roombwas great and the staff was friendly. It was located well from most of the things in Lubbock. The breakfast was good too your standard Hampton breakfast. Even got a grab bag for my son who doesn't like to wake up and get breakfast he enjoyed it.

Review collected in partnership with Hampton
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Helpful?
Thank David C
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear David C, We appreciate you taking the time to review our property! I am very pleased to hear that you guys enjoyed our breakfast & that we were able to accommodate your son with some travel fuel. Making you happy, makes us happy!

Nashville, Tennessee
Reviewed 1 week ago

Traveled to Lubbock for a wedding. Beautiful hotel...fantastic hotel staff! Arrived in Lubbock - airport @ 11am. Hotel allowed early check-in---fantastic room! Great breakfast...slept like a baby!!!! Would definitely stay here again!!! Thank you so much for an amazing stay! LOVED THE SHUTTLE!

Review collected in partnership with Hampton
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Helpful?
Thank Pageanne
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to review our property! We are very glad to know we made your stay great, we love doing the very best we can to provide the best experience for our guests! Please do not hesitate to stop by next time you are in town! Thank You Christina Gandhi

Abilene, United States
Reviewed 2 weeks ago

We enjoyed our stay at the hotel. The staff was great. Checking in and out was a breeze. The hotel pool was nice and the kids enjoyed it. Breakfast was also very good with a variety of choices. I would recommend staying here. Great accommodations at a good price.

Review collected in partnership with Hampton
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Helpful?
Thank Valerie M
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear Valerie M, We appreciate you taking the time to review our property! I am so pleased that you enjoyed our pool as well as our breakfast variety! We hope that you will return to our property if you ever return to Lubbock!

Birmingham, Alabama
Reviewed 2 weeks ago

Great location and excellent customer service! Every single staff member we came in contact with was friendly and professional. Departure and arrival process is fast and efficient. We were with a wedding group and there was much celebrating, but everyone was attentive and friendly.

Review collected in partnership with Hampton
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Helpful?
Thank catherinew2017
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear catherinew2017, We appreciate you taking the time to review our property. I am so pleased that our staff was helpful & friendly, we always try to deliver 100% perfect customer service. We hope the next time you are in town you will return to our property!

La Grange, Texas
Reviewed 2 weeks ago

We actually stayed at this Hampton Inn twice within a week. Our first stay was Christmas Night. So many places to eat were closed, and the young lady at the desk Googled places we might find open that evening, and printed off the list for us. She was a great help. Our room was quiet and clean, breakfast was wonderful....

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Helpful?
Thank lggg70
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Dear lggg70, Thank you for taking the time to review our property! I'm so happy you chose our property not once but twice during your holiday travel! I will be sure to pass on your kind words to the entire staff & we hope to see you back in the future!

Kalispell, Montana
Reviewed 2 weeks ago

This hotel was a little difficult to find especially when using their own directions to the hotel. We came in on the road from Carlsbad and all the direction were for coming in from the North or South...then there was the road construction, that changed the spur route entirely...very confusing. Someone needs to clarify those directions. The staff were very...

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Helpful?
Thank MaryEllenM27
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to review our property. I apologize that you had problems locating our property as well as being unsatisfied with your room. I hope that you will allow us a chance to correct your problems & return to our property in the future!

Arlington, Texas
Reviewed 3 weeks ago

We have stayed here 3 years. Ali, Daniel/Danny are the fantastic. Friendliest smiles. Polite. Kind. Always know us. The reason we stay here. But ALL staff is terrific. The hotel and amenities are great in all areas. Quiet. Location is perfect. Complimentary food is delicious and a huge savings. Keep up the great work. Compliments to all.

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Helpful?
Thank mcroager
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to review our property! We will certainly let Ali and Danny know what a wonderful job they do! Please do not hesitate to contact us next time you visit Lubbock, we look forward to seeing you again! Thank you Christina Gandhi

LITTLE ROCK
Reviewed 3 weeks ago

We booked at the Hampton Inn & Suites for a graduation trip in Lubbock. We've never stayed at Hampton before. We were pleasantly surprised. The level of service, cleanliness and amenities were all awesome. Due to food allergies, I was not able to eat any of the items on the breakfast bar. The staff prepared me a separate meal upon...

Review collected in partnership with Hampton
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Helpful?
Thank ANGELA M
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for taking the time to review us! Our staff always delivers 110% for our guests and we are glad they could help with breakfast. We love making our guests happy! Thank You Christina Gandhi

Attleboro, Massachusetts
Reviewed 3 weeks ago

Was in town for graduation. Hotel was in great location - easy to get to and close to pretty much everything. Breakfast was good. good variety. Staff very friendly and always greeted you with a smile. Would stay again!

Review collected in partnership with Hampton
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Helpful?
Thank LMN717
CGANDHI23, General Manager at Hampton Inn & Suites Lubbock Southwest, responded to this review

Thank you for the review! We are glad we could make graduation weekend enjoyable for you. Next time you are in Lubbock please do not hesitate to contact us! Thank You Christina Gandhi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn and Suites is a very nice elegant place of stay for all types of travelers whether you are family traveling to get away or visiting family here or you are here for business. We offer a Deluxe Continental Breakfast with an on site hostess. Very friendly and helpful staff to help accommodate you and meet your expectations. ... more   less 

Additional Information about Hampton Inn & Suites Lubbock Southwest

Address: 5614 Englewood Ave, Lubbock, TX 79424
Region: United States > Texas > Lubbock
Price Range: €113 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Lubbock Southwest 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline and Travelocity so you can book your Hampton Inn & Suites Lubbock Southwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Lubbock Southwest
Hampton Inn & Suites Lubbock Southwest Hotel Lubbock
Hampton Inn Lubbock
Lubbock Hampton Inn
Hotel Style:
#1 Family Hotel in Lubbock
#1 Business Hotel in Lubbock
#2 Romantic Hotel in Lubbock
#5 Best Value Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Lubbock Southwest staff and other travellers.
6 questions
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Midland, Texas
over a year ago
Colorado Springs, Colorado
3 months ago
4 months ago
Lubbock

See all questions (6)

Questions? Get answers from Hampton Inn & Suites Lubbock Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all the rooms will be quiet, since they are all away from elevators which normally cause issues.”
 of 5 bubbles lggg70, 31 Dec 2016 | Read review
“Top floor since no one above you”
 of 5 bubbles mcroager, 25 Dec 2016 | Read review
“Talk to Kim!”
 of 5 bubbles M4728AQchristopherm, 4 Dec 2016 | Read review
“Suites are a little more but they are worth because of the size”
 of 5 bubbles xfernandez713, 26 Oct 2016 | Read review
“I'm sure all of the rooms were as quiet as mine was.”
 of 5 bubbles susanbN150SO, 21 Sep 2016 | Read review
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