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WoodSpring Suites Lubbock South

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Traveller (3)
Room & Suite (19)
Overview
  • Excellent54%
  • Very good10%
  • Average10%
  • Poor8%
  • Terrible18%
Travellers talk about
“rooms are clean”(2 reviews)
“cons”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (48)
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48 results
Traveller rating
25
5
5
4
9
Traveller type
Time of year
LanguageEnglish
25
5
5
4
9
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All reviewsrooms are cleana great place to stayconsmicrowavesinkcleanliness
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1 - 5 of 48 reviews
Reviewed 2 days ago via mobile

Drove 10 hrs from Houston to Lubbock and when arrive was told hotel was over booked . Eliza in from was like”I just got here, “ like do that make it better .This hotel did not even had the courtesy to let me know and...More

Thank Lisa S
Response from Julia R, Guest Relations at WoodSpring Suites Lubbock SouthResponded yesterday

Thank you for your feedback. I’m so sorry your room was not available and for the great inconvenience this caused, esp. after a long drive. That was not the first impression we were aiming for and we’re sorry we disappointed you.

Reviewed 6 days ago via mobile

More spartan than a place I once stayed in Siberia. The only positive thing I can say is that it was clean. Bed was pretty bad. Bathroom had one bar of soap and two towels. Period. Room had two small straight-backed chairs and a bed....More

Thank JCfromTexas
Response from Julia R, Guest Relations at WoodSpring Suites Lubbock SouthResponded 5 days ago

Thank you for sharing your review. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy and that guests pay only for the amenities they want to use (like daily cleaning, linen changes, cookware, a coffee pot, etc.). Not every guest...More

Reviewed 9 July 2018 via mobile

Made early spring reservation #, arrived &was told none available, but was charged full $, even though a then promo was offered to everyone else.I then asked for the mgr@company HDQRS to contact me, to date that hasn't happened,as deceptive practice was used to secure...More

Thank brutus97
Response from Julia R, Guest Relations at WoodSpring Suites Lubbock SouthResponded 10 July 2018

Thank you for sharing your comments. I’m so sorry to hear about your reservation issues. Please contact us.

Reviewed 24 June 2018 via mobile

My husband stayed here for 2 weeks and they DID NOT clean the room at all. You have take the linen down when you want fresh linen and you have to throw your own trash and all the trash receptacles were over flown and in...More

Thank Christina Diaz M
Response from Julia R, Guest Relations at WoodSpring Suites Lubbock SouthResponded 27 June 2018

We are glad to hear that you enjoyed the in-room kitchen but so sorry that you were not aware of our amenity packages and options (for linen exchange, more frequent housekeeping, etc.). We allow guests to choose and pay for only those services they want...More

Reviewed 29 May 2018

My husband and I booked this hotel a day in advance. When we arrived around 12:30PM and there was nobody at the front desk. Just a note stating to call a number with the phone on the wall. Of course, the number was to the...More

Thank zoe_rod97
Response from Julia R, Guest Relations at WoodSpring Suites Lubbock SouthResponded 31 May 2018

Oh no --- We are so disappointed to hear that you got a bad impression of our hotel before you even got to stay with us! That is certainly not the first impression we were aiming for…. We are so sorry for this great inconvenience....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Self-Serve Laundry
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$49 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Lubbock
#4 Budget Hotel in Lubbock
#30 Family Hotel in Lubbock
#2 Quaint Hotel in Lubbock
#15 Charming Hotel in Lubbock
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$49 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Lubbock
#4 Budget Hotel in Lubbock
#30 Family Hotel in Lubbock
#2 Quaint Hotel in Lubbock
#15 Charming Hotel in Lubbock
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (3)
Room & Suite (19)
Questions & Answers
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Room Tips
"Choose an even numbered room; odd numbered face the noisy loop."
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"Great place to stay."
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"From what we experienced the entire place stays pretty quite!"
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"I have been happy on first floor but wouldn't mind being on top floor facing away from the highway."
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