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Quality Inn & Suites

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609 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Siloam Springs, Arkansas
Reviewed 20 July 2016

My wife and I stayed here in late June. Our room was clean and comfortable. The breakfast was very good with a variety of options. The location right off the loop is close to many restaurants and shopping. Great place.

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Helpful?
Thank BillySteve
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review - I am so glad to see you enjoyed your stay. I'm glad you found our rooms to be clean and comfortable, breakfast good and our location right. The entire team and I hope the next time you find yourself in Lubbock you will be a...

Reviewed 19 July 2016 via mobile

Front desk staff was welcoming. Breakfast host was very friendly and helpful. We showed up late and the staff made it pleasant. My wife love the way the rooms were set up. The room set up allowed for privacy when people were still asleep from the people using the bathroom. Breakfast was hot and fresh.

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Helpful?
Thank Wayne K
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm happy to hear you found not only our Guest Service Agents friendly and welcoming but our Breakfast Host as well. I'm glad your wife loved the design of our rooms -...

San Tan Valley, Arizona
Reviewed 15 July 2016

This is our 2nd time at this property. The staff was very nice. They will make you a perfect pancake or waffle in the morning. Comfortable beds and friendly housekeeping. We'll be back! (only knock is that the key cards kept losing their programming)

Review collected in partnership with this hotel
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Helpful?
Thank Andrew P
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm glad you find our beds comfortable and our team friendly. I'm so sorry you were having problems with your key cards during your stay - we had some problems with a...

Austin, Texas
Reviewed 11 July 2016

Great stay here. Rooms were clean and had all the amenities. Good location also. Best of all the price was right. Breakfast had a lot to pick from and was good but not great. I would stay here again. Thumbs up !

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Helpful?
Thank DavidP404
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm glad you found our rooms to be great with all the amenities. I'm sorry you did not find our breakfast to be great but I am glad to see you will...

Jayton, Texas
Reviewed 11 July 2016

Rooms are lways clean. Breakfast ood is good and service is friendly. Great pool and hot tub. We stay here regularly. Sometimes it's hard to get a room if you don't book in advance. And exercise room.

Review collected in partnership with this hotel
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Helpful?
Thank Tondi J
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I am so glad you find our rooms clean, food good and service friendly. I am so glad to see this was not your first time nor will it be your last - the...

Dickson, Tennessee
Reviewed 10 July 2016

We checked in late, but got a good rate. Very friendly desk staff. Clean room and comfortable bed. The breakfast was great. The breakfast staff was very friendly and helpful. They helped the kids make waffles. Would stay there again without hesitation.

Review collected in partnership with this hotel
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Helpful?
Thank mcclurkans
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm glad even though you checked in late we were able to get you the best rate possible. I'm glad you found my front desk staff as well as our breakfast hosts friendly -...

Sugar Land, Texas
Reviewed 10 July 2016

Stayed here twice now and will again. Clean, comfortable, quite, and a good value. Small maintenance issues, like a loose tile in the bathroom which housekeeping should report so that it can be repaired and very slow ice machnes, but nothing major.

Review collected in partnership with this hotel
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Helpful?
Thank sfontenot67
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay. I'm sorry the tille was loose in your bathroom floor. I have passed along this information to my Head of Maintenance to ensure it is fixed before you stay with us again. I am so...

San Angelo, Texas
Reviewed 8 July 2016

Now this is grand hotel at a great price. All levels of staff were super awesome. Caring about guests like family. I felt welcomed there. Clean rooms, hot hot tub, nice pool, business center helped out a bunch!

Review collected in partnership with this hotel
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Helpful?
Thank Claudia C
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm so happy to hear our team made you feel like family - each and every one of our team members is passionate about their jobs and I love hearing when their...

Sacramento, California
Reviewed 7 July 2016

A planned stop on our way to Florida and we were not disappointed. The staff was exceptionally helpful and friendly from arrival to departure. The room was clean and quiet and quite comfortable. The breakfast was simple but hot and fresh and well stocked. The wifi was okay, spotty at times but not a deal breaker. Overall great stay! Would...

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Helpful?
Thank CARThompson
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I am so glad you found our rooms clean, team friendly and breakfast hot and fresh. The entire team and I hope the next time your in town you will be a guest of...

Midland, Texas
Reviewed 7 July 2016 via mobile

My husband and I stayed here overnight. The price was midrange, wifi was good, break spread was basic but enough for a quick stay. The room and bathroom were very spacious and clean. Staff were friendly and even though it was off the hwy there was no traffic noise.

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Helpful?
Thank katebaker94
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm glad to see you found our price moderate, our rooms clean and our team friendly. Most of all I am so glad that you found our rooms to be quiet!! The entire team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: €73 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
5 questions
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Texas
over a year ago
Albuquerque, New Mexico
1 month ago
Godley, Texas
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on west side are quieter.”
 of 5 bubbles gm1151, 18 Jan 2017 | Read review
“Higher room numbers are towards the rear and away from the street noise.”
 of 5 bubbles 648jone, 26 Dec 2016 | Read review
“Room was quiet with a very comfortable King bed. ”
 of 5 bubbles NRGTR8R, 18 Dec 2016 | Read review
“My only request was later hours for hot tub use.”
 of 5 bubbles Kathyswa, 18 Dec 2016 | Read review
“Have no comment”
 of 5 bubbles 594rogerh, 23 Nov 2016 | Read review
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