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Quality Inn & Suites

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597 Reviews from our TripAdvisor Community

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Showing 597: English reviews
Seminole, United States
Reviewed 5 July 2016

This is a GREAT place to stay. Beds are good and rooms are always clean. The staff is very friendly and willing to help out. I highly recommend this hotel. The breakfast is always good and the lady that is in charge of breakfast is very friendly and takes pride in her job.

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Helpful?
Thank David T
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay. I'm glad you find our beds good and rooms clean as well as our friendly team - especially Carla in breakfast. Carla has been part of our team since the beginning and I...

Central Texas
Reviewed 3 July 2016

If you're the type that gets tired of saying "excellent!", don't stay here. With a relative in Lubbock we see a few times a year, we have been staying at this hotel for several years now, and the consistency with which the management and staff management get everything right is amazing. The rooms - spotless. The common areas - always...

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Helpful?
Thank CenTxVanDriver
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay! I am so glad you find us "Excellent" in everything that we do; that you find our rooms to be spotless, our common areas clean and our personnel kind and friendly. Every member...

Flagstaff
Reviewed 2 July 2016

Stayed in room 113. First impression is very good, but looking a little closer, the carpet needed cleaning (but what hotel carpet doesn't need cleaning??). The fridge was not on when we got there and there was a small pool of water at the bottom of it, but it wasn't a problem. Very good wifi, AC, and bed. Breakfast room...

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Helpful?
Thank Granny_Annie327
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. Our carpets will be getting shampooed at the end of July so the next time that you come and stay with us you will have fresh, clean carpet to walk on! I have...

San Antonio, Texas
Reviewed 30 June 2016

I am a Texas Tech Health Science Center grad student. I have stayed at this hotel each time I have driven up to Lubbock. The staff is always friendly, the rooms are always clean, the Internet /parking/breakfast are all free. The breakfast attendants will bring you your pancakes or waffles and keep the dining area nice and clean. This is...

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Helpful?
Thank LeAnn C
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

First let me congratulate you on being a Grad student with TTUHSC - I hope you are nearing the end of graduate school! Secondly, let me thank you for posting such a lovely review of my team and property - I am so glad to see you enjoyed your stay. I am so glad you find our team friendly and...

Carrollton, Texas
Reviewed 30 June 2016

Very nice and polite staff. Enjoyed the breakfast very much. Plenty of pillows and needed extra towels. Not a problem with any request we made. Clean room and front desk area. Felt very safe and comfortable.

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Helpful?
Thank Greg G
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm so glad you found our team to be friendly and polite - only the best in West Texas! I am happy to hear my team was able to accommodate any request...

Dallas, Texas
Reviewed 27 June 2016

Stayed here on a turn around trip to pick daughter up from Tech. Super friendly staff in front and in dining room. Clean room with a great A/C for the hot Texas heat. Easy access to major Lubbock freeways to get around. Would definitely stay here again.

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Helpful?
Thank hmparsons0002
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm so glad you found our team friendly, our rooms nice and cool for the Texas heat and our property easy to access. The entire team and I hope the next time...

Eaton, Ohio
Reviewed 25 June 2016

Staying at the Quality Inn & Suites in Lubbock was a pleasure. The location was perfect for the activities we planned. The room was pleasant and the service was great. I recommend this site to everyone.

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Helpful?
Thank kereese
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a pleasant review of our property. I am so glad to see you enjoyed your stay and we were conveniently located to all your planned activities. The entire team and I look forward to seeing you the next time your in Lubbock!

Reviewed 24 June 2016

We have stayed here several times and always find it very satisfying. Always clean and comfortable. The staff is friendly and helpful. On our last visit we made the reservation with Crystal. Upon our arrival she greeted us with a big smile and made check in a breeze. Karla and Joe do a wonderful job of taking care of the...

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Helpful?
Thank Harry V
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm glad to hear Chrystal met you with a smile upon check in, seeing a smiling face after a long day can certainly make your stay great! I agree, Carla and Joe...

Amarillo, Texas
Reviewed 23 June 2016

Great staff, courteous, helpful as I was stranded without a vehicle. Help with toiletries and made my stay as pleasant as possible. Would most definitely stay again. The room was exceptionally clean, cool and quiet except for the herd of hippos above my ceiling. My bad, I should have asked for the top floor

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Helpful?
Thank RLBaker1
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property - I am so glad to see you enjoyed your stay. I'm glad you found our team courteous, our rooms clean and quiet. I'm sorry for the herd of hippos above you - please feel free to contact any of my Guest Service...

Reviewed 21 June 2016

From the ease of booking, to the excellent price, the comfortable, quiet rooms, and especially the staff, this Quality property shines. Some of the décor could be freshened, but surely you won't find a cleaner hotel. Ask the front desk for dinner suggestions and directions. They really know the area. We will definitely stay again!

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Helpful?
Thank TxTrans
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay! I appreciate your comments about our clean hotel and outstanding team - we employ a team who is truly passionate about their jobs from Housekeeping to Guest Service Agents, I love hearing when...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: €75 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Lubbock
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
4 questions
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Texas
over a year ago
Albuquerque, New Mexico
3 days ago
Godley, Texas
over a year ago

See all questions (4)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have no comment”
 of 5 bubbles 594rogerh, 23 Nov 2016 | Read review
“quite a bit of traffic noise from the highway.”
 of 5 bubbles inkmom, 1 Nov 2016 | Read review
“King size beds are awesome ”
 of 5 bubbles , 13 Oct 2016 | Read review
“Top floor is always quieter. ”
 of 5 bubbles Golfnut77024, 12 Oct 2016 | Read review
“Great Room the only thing I found bad was one of the pillow cases...it wasn't changed and had makeup on it”
 of 5 bubbles VickieR946, 1 Oct 2016 | Read review
5 of 5
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