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Arbor Inn and Suites

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#18 of 64 Hotels in Lubbock
Certificate of Excellence
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1 room 2 adults 0 children
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Arbor Inn and Suites
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225 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Newton, Kansas
Reviewed 2 weeks ago

I have staying in many hotels with my robotics group for the past 17 years. This was by far the best hotel that I can remember. GREAT STAFF!!!!! We had 7 rooms with my group and stay four nights. We will return!

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Helpful?
Thank taylorqst66
Reviewed 3 weeks ago

My husband and I were going to attend a wedding in Lubbock, Texas so we needed a nice hotel for the weekend. We normally stay at choice hotels, but this time we decided to try another hotel so I browsed the internet to find this gem in Lubbock, Texas. This is a lovely hotel and the staff are friendly and...

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Helpful?
Thank Pamela L
Rob M, Manager at Arbor Inn and Suites, responded to this review

Hi Pamela, Thank you for such a wonderful review of our Inn. We appreciate you taking your time to share your experience. See you in April. Thanks, Rob

Reviewed 4 weeks ago via mobile

My husband and I stay at the Arbor Inn quite frequently as we travel to Colorado and also to visit our granddaughter who attends Texas Tech. Recently I realized when about three hours from Lubbock that I left my new iPad Pro in our room. I called the hotel, told the staff and after a few minutes they had located...

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Helpful?
Thank BJ T
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi BJ T, Thank you for taking the time to write a review about our Inn. It is always a great feeling to receive a 5 star rating from one of our guest. I am happy your ipad found its way back to you safe and sound. As an independent hotel; customer service is the one way we can separate...

Reviewed 9 February 2017

Arbor is always clean, quiet and the staff is friendly. They make check in easy. Breakfast has always been good. We have stayed there several times. It quickly became our favorite when staying in Lubbock.

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Helpful?
Thank Beverly An M
Rob M, Manager at Arbor Inn and Suites, responded to this review

Hi Beverly, Thank you for taking the time to share your experience at the Arbor Inn and Suites. I appreciate the kind words. I am blessed you have made us you place to stay when coming to Lubbock. Rob

Saint Joseph, Michigan
Reviewed 3 February 2017 via mobile

We were visiting our grandson at Texas Tech and selected this hotel because it had a separate bedroom and a nice sitting area for visiting. The room had a full kitchen but no dishes or utensils. The desk clerk explained you could request dishes at the desk. The rooms were beautiful, clean, and comfortable.

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Helpful?
Thank Gardener2014
Rob M, Manager at Arbor Inn and Suites, responded to this review

Hi Gardener2014, Thank you for taking the time to share your experience. It is always a warm feeling when someone sings our high praises. Hope to see you again the next time you are visiting your grandson. Rob

Naperville, IL
Reviewed 17 January 2017

Very nice place. We were pleasantly surprised. Our room was quite large and the pillows and bedding were heavenly. The staff was outstanding - we loved the complimentary cookies and cold water bottles in the lobby. When asked, the front desk even produced a DVD player for us to borrow for the evening. The only small negative was that the...

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Helpful?
Thank Yahoosuz
RemrockLubbock_Texas, Manager at Arbor Inn and Suites, responded to this review

Hi Yahoosuz, Thank you for taking the time to tell guest about our Inn. During the design phase we made the decision to have less rooms and make the rooms we have larger. We are a great hotel for bigger families and sports teams. Hope to see you again soon. Rob

Georgetown, Texas
Reviewed 2 January 2017

Check in went well. The young man at the front desk was polite. It was NYE, but the hotel was quiet with only a few cars in the parking lot. The room was fine except that the full length mirror in the main room was dirty, very obviously dirty, and there was a plastic piece of something, a hair tie,...

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Helpful?
Thank Cally E
RemrockLubbock_Texas, Manager at Arbor Inn and Suites, responded to this review

Hi Calley, Thank you for taking the time to review our property. I am disappointed in myself for not seeing the items you mentioned in your review. I want to assure you this is an isolated incident. During the winter months we put preventive maintenance measures in place to re caulk all the tubs and in sometimes replace them. I...

Houston, Texas
Reviewed 18 December 2016

Except for the weather, Lubbock was a good place to visit on graduation weekend. Arbor Inn and Suites surprised us. Each room has a separate living room and a large bedroom and bath. On a weekend when the city motels were sold out, many of them increased their prices. Arbor Inn was a good value for its price. The breakfast...

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Thank Deannadurbin
RemrockLubbock_Texas, Manager at Arbor Inn and Suites, responded to this review

Hi Deannadurbin, Thank you so much for the wonderful review. It is always a great feeling to read our guest comments. You pointed out our rate did not increase like our competition. We have always felt we have a great price point for what we offer our guest. Thank you for letting everyone know. Rob

Dennis, Texas
Reviewed 11 December 2016

Our room was quiet and was well laid out. The location was convenient to all our south Lubbock activities. I appreciated the separate makeup area and they have the best pet policy. Staying at The Arbor Inn and Suites enhanced our trip to Lubbock.

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Helpful?
Thank dw4ttu
RemrockLubbock_Texas, Manager at Arbor Inn and Suites, responded to this review

Hi dw4ttu, Thank you for taking the time to review Arbor Inn. It makes me proud when we receive a 5 star review. See you next time. Rob

Austin, Texas
Reviewed 10 December 2016

On road trip headed West, this is the absolute best place to stay on the way! We stayed twice on the way out and back home over Thanksgiving, and as always, the rooms are very clean, very comfortable bed and very spacious. We don't stay in the suites because the "standard" room has plenty of room including a separate sitting...

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Helpful?
Thank Travel4pet
RemrockLubbock_Texas, Manager at Arbor Inn and Suites, responded to this review

Hi Travel4pet, Thank you for taking the time to review our Inn. I appreciate the kind words and hope to see you again. Thanks, Rob

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The largest, most comfortable rooms in Lubbock happen to be at the Arbor Inn and Suites, a family owned hotel that is sure to guarantee the luxury, comfort and enjoyments that you've been hoping for. Whether you are in town to visit your Red Raider, on a college visit, or just here to enjoy the panhandle, be assured that you will receive comfort, convenience and value with our hotel rooms with an average of over 450 square feet. Extended stay guests of Lubbock are welcome to stay in our rooms equipped with full kitchens. ... more   less 

Additional Information about Arbor Inn and Suites

Address: 5310 Englewood Ave, Lubbock, TX 79424
Region: United States > Texas > Lubbock
Price Range: €90 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Arbor Inn and Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Arbor Hotel Lubbock
Hotel Style:
#8 Family Hotel in Lubbock
#10 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Arbor Inn and Suites staff and other travellers.
4 questions
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Questions? Get answers from Arbor Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony so you may sit and enjoy a cup of coffee or afternoon tea. This is a delightful amenity!”
 of 5 bubbles , 27 Feb 2017 | Read review
“If you want to entertain a group in your room, ask for one that has a small kitchen and enough room around the television to watch a game.”
 of 5 bubbles Deannadurbin, 18 Dec 2016 | Read review
“rooms on the end closer to main lobby are best”
 of 5 bubbles Travel4pet, 10 Dec 2016 | Read review
“Avoid pet rooms. Don't walk on carpet without shoes.”
 of 5 bubbles verag751, 7 Oct 2016 | Read review
“3rd floor - wonderful sunrises but be prepared for noise from the highway if windows are open. 2nd floor (East) - a view to trees and pool.”
 of 5 bubbles ToThePoint2015, 26 Aug 2016 | Read review
5 of 5