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All reviewsnice newer hotelroom was cleanfront deskclose to the airportfantastic staydefinitely stay here againvisit familyother hotelsnice roomsbreakfast buffetparking lotstaff was friendlypool areatexas techhiepropertyhighway
I stay at HIEs during some business trips so I am familiar with the brand. We normally stay closer to the stadium when visiting Lubbock but everything was booked this weekend so we ended up here. This is a newer property that was clean, well...More
I was in town for the Raider Red Meats BBQ & Steak Championship at Texas Tech.
When I checked in I was met by a very friendly and inviting front desk worker.
The room was very nice, well stocked, everything worked perfectly, and all appeared...More
Overall a decent option, but there are better choices nearby in my opinion. A problem when I stayed there was the number of parking spaces. There were several pickups with large trailers parked sideways, and each one took up 5-6 spaces. For the number of...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Lubbock SouthResponded 15 December 2017
Thank you for your stay and for taking the time to share your experience with us. I appreciate the high rating you gave in terms of staff service and sleep quality. However, I'm sorry to read your dismay about the parking situation of...More
We were initially given a ground floor room that was right near a pool, workout room and the front door. There was dirt on the floor and did not look to be vacuumed very well. We are gold elite members and are always given a...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Lubbock SouthResponded 26 November 2017
Thank you for posting a review about your recent stay with Holiday Inn Express. It sounds like we weren't able to deliver our usual high standards of accommodation, especially with the bathroom's condition. I'm sorry this affected your visit. We take all reviews...More
When I called this property about a week prior to our trip, I spoke with Austin. Based on those two conversations, I was really looking forward to our visit. He was helpful, creative and had really good communication skills and follow through.
On the day...More
Thank herb e
Response from IHGService, Guest Relations Manager at Holiday Inn Express Lubbock SouthResponded 23 November 2017
Hello herb e,
Thank you for your recent stay and for writing us a review. I am pleased you have regarded our staff to be nice and breakfast area to be clean. We take our guest comments very seriously and always strive to provide comfortable...More
Response from Patricia T | Property representative |
Yes, if you'll be taking I-27 south we are a stop and not far from I-10 if that is the highway you'll be taking to San Antonio. We can accommodate you and your uhaul and if you choose to stay with us, get off on exit 1B... More
Yes, if you'll be taking I-27 south we are a stop and not far from I-10 if that is the highway you'll be taking to San Antonio. We can accommodate you and your uhaul and if you choose to stay with us, get off on exit 1B. Thanks for reaching out to us! Hope to see you soon!
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"Find your parking spot early, and don't give it up until you check out."