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BEST WESTERN PLUS Lubbock Windsor Inn & Suites

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Traveller (44)
Room & Suite (2)
Pool & Beach (1)
Ratings and reviews
Certificate of Excellence
  • Excellent54%
  • Very good19%
  • Average10%
  • Poor7%
  • Terrible10%
Travellers talk about
“best westerns”(15 reviews)
“room was clean”(41 reviews)
“easy access”(22 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
2 Star Hotel
NEWLY RENOVATED BEST WESTERN PLUS & UNDER NEW MANAGEMENT IN 2017 At the Best Western Plus Lubbock Windsor Inn, we're proud to be the finest property off Interstate 27 in Lubbock, Texas. Our hotel premises are 100% NON SMOKING. We're moments away from the Lubbock Preston Smith...
Offers from BEST WESTERN PLUS Lubbock Windsor Inn & Suites
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Location and contact
5410 Interstate 27, Lubbock, TX 79404-4500
Hotel website
13.3 km to Lubbock Intl Airport
27 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (834)
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Traveller rating
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Show reviews that mention
All reviewsbest westernsroom was cleaneasy accesspool and hot tubbiscuitsstaff was very friendlygreat place to staydefinitely stay here againdesk clerkchecking inwafflesthe breakfast arearoad tripfree breakfasttexas techpetinterstate
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1 - 5 of 825 reviews
Reviewed 6 days ago

I booked my room through hotel.com the night before arriving but I called first to make sure their pool/hot tub was working (my husband has a bad back and needed the jets from the Hot Tub after a long drive). The girl on the phone...More

Thank Sabrina E
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 6 days ago

Sabrina E, We want to thank you for sharing your experience, though we are very sorry to hear that you may not return. I am so sorry for the inconvenience that you experienced because of this during your stay. The deposit is for the incidental...More

Hotel's Favourite
Reviewed 30 December 2017

We stayed here Thanksgiving weekend on our way to meet family in New Mexico. I called and made a reservation while we were on the road and informed the desk clerk we would be arriving late. It was close to midnight and COLD when we...More

1  Thank RockyMtnTexan
Response from Tina M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 22 April 2018

Dear RockyMtnTexan, I’m glad to know you had a blissful time with us! Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. It's good to hear from you and we...More

Reviewed 3 weeks ago via mobile

This is probably the first time I’ve rated a place that I’ve never stayed at. So here’s the story: Family of 4 plus a dog, driving from Los Angeles to Austin, we stayed over in flagstaff and then planned on staying over in Lubbock. Well,...More

Thank tadpantaleoni
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 3 weeks ago

tadpantaleoni, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding your booking were...More

Reviewed 3 weeks ago

Worst place to stay. Unfriendly Staff, Bed bugs just horrible. It began from the moment we "tried" to check in first attempt. It began because my husband has a service animal. Ignorance of the law is no excuse. First, we were asked to provide a...More

Thank baggettcarrie
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 3 weeks ago

baggettcarrie, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. We are very sorry to hear the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our...More

Reviewed 1 June 2018

This hotel was our last night on our mega trip to the southwest. We spent one night here and it was not a great experience. The Room seemed find other than we had "company" in our linens. There was no one to check us in...More

Thank LPB424
Response from Nerissa M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 3 June 2018

LPB424, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. We appreciate you taking the time to share this experience and we do apologize for the inconvenience this might have caused you. Our main goal...More

View more reviews
About
Description
NEWLY RENOVATED BEST WESTERN PLUS & UNDER NEW MANAGEMENT IN 2017 At the Best Western Plus Lubbock Windsor Inn, we're proud to be the finest property off Interstate 27 in Lubbock, Texas. Our hotel premises ...More are 100% NON SMOKING. We're moments away from the Lubbock Preston Smith International Airport arrivals terminal and 10 minutes from Texas Tech University, our property offers all the amenities you expect and deserve from a fine upper midscale hotel. We are pleased to provide you with a superior Lubbock hotel experience. Allow us to anticipate your every need here. By day, let your senses come alive and experience our stunning West Texas sunrise. By night, come home to experience the beautiful West Texas sunset. Whether your trip to Lubbock is a once-in-a-lifetime adventure, business trip, or a much needed escape from home, make us your first and only choice for lodging. Our warm, relaxed ambiance is the perfect end to a West Texas day. With a variety of dining and entertainment choices close-by the area, we 're sure to please leisure guests of all ages and our extended stay business guests. Our scent air system keeping our lobby smelling great, our 24 hour guest fitness center, 24 hour available guest laundry facility and 24 hour business center with free printing access for our guests will make us your favorite place to unwind. Our guests love our fresh complimentary oven baked cookies in the evening. Our beautifully suite rooms were designed with your complete comfort in mind. All guest rooms have interior corridor room entrances and include a full complimentary hot breakfast every morning and free wireless internet access. Rooms are equipped with new air conditioner units, hair dryer, iron/ironing board, newly purchased fridge & microwaves, alarm clocks, phones. We offer FREE limited truck parking in addition to our free guest parking monitored at all hours of the day via cctv. At our Lubbock hotel, you can experience a clean, safe, comfortable room. We are the only Best Western Plus hotel in Lubbock featuring a Hot Tub inside our delightful heated pool area open all months of the year. Come try us out and take a dip in our pool. We promise our guests a remarkable, memorable experience and the Best Western promise, which is to treat you and every guest like family. We have a limited number of rollaway beds and pet-friendly rooms available. A pet-friendly room reservation is required. The non-refundable pet friendly rate is $25.00 per pet, per day. A refundable pet cleaning and damage deposit of $50.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning. We are located immediately to your right as you exit Interstate 27 South Exit 1B or take the 50th street exit and turn around on Interstate 27 Northbound. We are at the junction of Loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, United spirit arena, Medical district, several golf courses and downtown. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (44)
Room & Suite (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
chrislovesblues
22 August 2016|
AnswerShow all 3 answers
Response from lonestarlizard | Reviewed this property |
Not sure of the brand but as others here have posted, it isn't very good. We usually take our machine and make our own coffee. If you like good, reasonably strong coffee, this hotel does not have it. The rest of breakfast is... More
0
Votes
Lieu H
8 March 2015|
AnswerShow all 5 answers
Response from Jacktech24 | Reviewed this property |
About a ten minutes drive or so. Not a bad location from the University.
0
Votes