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Embassy Suites by Hilton Lubbock

1,071 reviews
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Traveller (45)
Room & Suite (29)
Dining (3)
Overview
  • Excellent69%
  • Very good19%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Lubbock
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,071)Write a Review
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Traveller rating
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207
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LanguageEnglish
705
207
71
53
32
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All reviewsevening receptionfront deskcooked to order breakfastkoi pondthe managersfree happy hourthe entire staffexcellent staymorning breakfastcomplimentary breakfastbreakfast stafffitness centerindoor pooli highly recommend this hotelthe breakfast areagreat place to staygreat customer service
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1 - 5 of 1,068 reviews
Reviewed 2 weeks ago via mobile

Odd layout and you’ll want to get a regular key card if you use the digital key because of the layout. Otherwise you’ll have to trek the inside maze from the lobby starting point to your room. It’s not as intuitive as a regular hotel...More

Thank Benjamin H
Hotel's Favourite
Reviewed 20 November 2017

We came in to watch the ttu v. tcu game which we hoped would have been at 7p on Saturday, but was at 11a instead. We were able to switch the nights for the room with ease of the HH app. It also dropped the...More

Review collected in partnership with Embassy Suites Hotels
Thank Jim Bob S
Response from Jerad T, Front Office Manager at Embassy Suites by Hilton LubbockResponded 12 December 2017

Jim Bob, thank you for using the Hilton Honors app! The ease of managing your reservations on your phone is a great benefit to being a Hilton Honors member! We look forward to your next reservation soon.

Reviewed 2 weeks ago

There were always staff visible and they were very friendly and nice. The breakfast was great! Great value, comfortable and quiet stay! Would definitely recommend the property. I had a problem with my key working twice and each time a maintenance person was nearby and...More

Review collected in partnership with Embassy Suites Hotels
Thank Texgal2017
Reviewed 2 weeks ago

Is Embassy Suites now joining the Double Tree as hotels where the bloom has fallen totally off the rose? What a disappointment. The place is so dark and depressing and the breakfast area is like eating in a cave. Not even possible to read a...More

Thank Scott S
Reviewed 4 weeks ago via mobile

I travel for business and have stayed in multiple Embassy Suites hotels across the US and I must say that this is the best I have ever stayed in while traveling. The room was clean and comfortable. The WiFi worked great. The staff was amazing....More

Thank DDay1959
View more reviews
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123456214
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$142 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Lubbock
#4 Business Hotel in Lubbock
#5 Family Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$142 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Lubbock
#4 Business Hotel in Lubbock
#5 Family Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (45)
Room & Suite (29)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
ShooterX
24 November 2017|
AnswerShow all 2 answers
Response from Bryan W | Reviewed this property |
yes
1
Vote
ShooterX
24 November 2017|
AnswerShow all 2 answers
Response from Jerad T | Property representative |
Yes sir, there is a hot tub in the pool area.
0
Votes
Dlutt
19 December 2016|
Answer
Response from sekingrn | Reviewed this property |
Don't know...
0
Votes
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12
Room Tips
"To get a good room, chose another hotel than this one."
Read review
"Higher floors have less noise"
Read review
"I was in the corner room 214. Loved it!"
Read review
"Stick with standard suite (king or queen) - upgraded king suite not really any different."
Read review
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