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Ashmore Inn and Suites

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1 room 2 adults 0 children
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Ashmore Inn and Suites
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170 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Reviewed 3 days ago NEWvia mobile

Their customer service needs some improvement to say the least. If you want to call someone staying here do not expect to be connected to their room unless you have their room number even if it is an emergency. Pretty BAD when I was told by the manager that is their policy. They couldn't even be bothered to get a...

Thank Daniel N
Memphis, Tennessee
Reviewed 4 weeks ago

Over the years I have stayed at this hotel many times on business. Usually, I am very pleased with my stay. This last visit things seemed to be a little off. It took way too long to check in and the wifi wasn't working for the first two nights of my stay. All of my previous stays have been perfect...

Thank ewrdude
Mansfield, Texas
Reviewed 23 March 2017

The property is pleasant, clean and has a home style charm. Each person at the desk was articulate and well trained. Breakfast of scrambled eggs, bacon, potatoes, pastries was fairly good considering it was included. I do believe that they had a waffle maker and juice machine too. Pool looked nice but it was far too cold during our stay...

Thank 912gwenb
San Antonio, Texas
Reviewed 13 March 2017 via mobile

Our family stayed for a few nights for a wedding and was impressed by the level of customer service the staff had. Loved the energy the breakfast staff had trying to get everyone a place to sit and eat. worked with our family to accommodate large group settings on both mornings. hotel is an older place to stay but the...

Thank Hinmans
Earth, Texas
Reviewed 7 March 2017

We stayed one night when we were in Lubbock for a meeting. The room was nice and clean. The bed wasn't great and was hard. We didn't sleep very good on it. They had a decent breakfast in the morning. There are not a lot of frills with this place but if you are just needing a place to crash...

Thank Ryan R
Lewisville, Texas
Reviewed 6 March 2017

I had another wonderful stay at this hotel last weekend. I would highly recommend it to anyone going to Lubbock. It is fairly priced, very comfortable and they have Happy Hour Monday - Friday and a great breakfast every morning.

Thank Jane M
Reviewed 25 February 2017 via mobile

This is a well priced clean hotel with wonderful breakfast. They have happy hour and snacks and drinks and the staff is friendly and helpful and I have stayed in many of hotels in Lubbock and I have to say that we will return here for sure. The mattress is not a memory foam but it's comfortable. Over all price...

Thank Stacy M
Dallas, Texas
Reviewed 19 December 2016 via mobile

I booked this hotel at the last minute on Hotels.com. Older hotel but still well maintained. I stayed in 234 and at first glance, it seemed rather clean until I went to take a shower the next morning. There were little flies all around the tub drain. It was so gross! They sent someone from maintenance and all he did...

2Thank Natasha M
AshmoreManagement, Manager at Ashmore Inn and Suites, responded to this review

Hello, we take issues very seriously when it comes to our guests. This was the first incident of this nature so we did indeed block that room immediately upon your departure. Since graduation was the following day we were able to take care of the problem before the weekend. If you would like to make a trip back we would...

Horseshoe Bay, Texas
Reviewed 9 December 2016 via mobile

Very nice hotel on the south side of Lubbock. Spent the night here on the way from Austin to Denver. Room was very nice and priced very reasonable. I would say the best part though was the breakfast. Very large selection of items and not just the basic boring things you find everywhere else. Would definitely stay here again if...

1Thank JonB10885
Burleson, Texas
Reviewed 26 November 2016

From check-in to check-out, the Ashmore focuses on giving their guests the best in customer service. From the hallway carpets to the outside walkways, this property is clean and fresh. The lobby is inviting. The hallways are well lit. Upon entering our room, I was overcome by the fresh, clean smell. Running my finger across the top of the pictures...

Thank Dennis P

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our hotel has two levels with a staircase only. Anyone with a physical handicap has priority for bottom level. We will take requests for either floor but we do not guarantee your location.Completed in July 1995, Renovated in 2008/2009. The Ashmore Inn offers rooms in the latest décor, superior soundproofing and a well-lit work area. The Ashmore Inn is adjacent to Applebee's, Outback Steakhouse, Jason's Deli, IHOP, Cheddars & Wal-Mart. We do not have a restaurant in the hotel. We are not a pet friendly hotel, we only allow service dogs. Try us once and you won't want to stay anywhere else! At the Ashmore, It's All About You.....Our Guest! You won't find another hotel to make you feel so "at home"! ... more   less 

Additional Information about Ashmore Inn and Suites

Address: 4019 S Loop 289, Lubbock, TX 79423
Region: United States > Texas > Lubbock
Price Range: €66 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ashmore Inn and Suites 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Ashmore Hotel Lubbock
Hotel Style:
#15 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Ashmore Inn and Suites staff and other travellers.
4 questions
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Godley, Texas
over a year ago
over a year ago

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Questions? Get answers from Ashmore Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always try to get a top floor room. They seem to be quieter.”
T5854VTjanem, 6 Mar 2017 | Read review
“The best rooms are the ones in the original building not those in the annex.”
156dennisp, 26 Nov 2016 | Read review
“No tips needed, Thank you so much, hope they give the staff a raise!!!!”
41joanng, 23 Sep 2016 | Read review
“get the first floor to avoid carrying bags up stairs”
sharlan2016, 3 Aug 2016 | Read review
“If unable to climb stairs. request 1st floor room as no elevators in main building. The suites building has elevators but isn't connected.”
okcJohn, 20 Apr 2016 | Read review
5 of 5