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Hawthorn Suites by Wyndham Lubbock

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1,233 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Lubbock
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Showing 1,230: English reviews
Dripping Springs
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 August 2016

First the good..... Extra large rooms that give you the room the spread out and not be cramped. The young lady that worked the front desk each morning was friendly, cheerful and made you feel welcome. The bad..... Bathroom tub/shower did not have a soap holder, housekeeping did not replace a burned out light bulb above the bathroom mirror during... More 

Helpful?
Thank TomYDrippingSprings
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear TomYDrippingSprings, Thank you for your continued patronage and for sharing your feedback. We want you to be completely satisfied with your entire experience and I am embarrassed that for the first time in four years you were disappointed. We are working to improve the areas you have mentioned and I trust you will find these changes bring us back... More 

Greeley, Colorado
1 review
Reviewed 10 August 2016

I really was amazed by this hotel wasn't expecting it to be the way it was, and the place it was in felt safe

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank kyleh784
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Hi, kyleh784! Thank you so much for choosing the Hawthorn Suites by Wyndham Lubbock and taking the time to share your amazing positive review. We are delighted that you enjoyed the hotel and your stay. Our team works hard to ensure guests are just as happy as you and they will be honored to hear your words. We look forward... More 

Las Cruces
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 August 2016

Stayed in a handicap accessible room, had lots of nice features to accommodate my wife, the bath had a low level bath tub and lots of grab bars, the only thing missing was some form of seating. (This did cause a problem, as I did not bring ours from home expecting to find one there). The only other problem, was... More 

Helpful?
Thank DENNIS F
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear Dennis F, Thank you for choosing to stay with us and taking the time to share your feedback through this review. First, I would like to apologize that you did not have all of the accessible amenities you and your wife needed. We want to ensure our guests have ore than they need and I regret we did not... More 

Carlsbad, New Mexico
1 review
Reviewed 9 August 2016

Rooms were more than adequate, they were huge! Front Desk rep was personable and accommodating. I have found my new place to stay when visiting Lubbock.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank kimberlybA2904QY
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Hi, kimberlybA2904QY! Thank you for choosing the Hawthorn Suites by Wyndham Lubbock. I am thrilled that you enjoyed your stay and will pass along your compliments to the team. We look forward to serving you again soon!! Jessi Holeman Front Office Manager More 

Lubbock, Texas
1 review
Reviewed 9 August 2016

So the only reason I am giving this hotel a little lower score than excellent is because of a few mishaps that happened. But I will say the way they were dealt with was fantastic, so the points were won back in their favor. I will say very clean hotel, a little distracting because it allows animals, but may have... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 993leannam
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Thank you, 993leannam, for choosing to stay with us and taking the time to share your feedback. I am terribly sorry for any inconvenience or discomfort we may have caused you. We strive to exceed every guests' expectations and I regret we did not do this for you. I will have your issues addressed immediately so you will have a... More 

Lubbock, Texas
1 review
Reviewed 9 August 2016

The bathrooms needed cleaned a little better other than that the stay was great and the rooms were nice

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank joshuacR8138BN
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear joshuacR8138BN, Thank you for choosing to stay with us. I am glad you enjoyed your stay overall but hate to hear you experienced anything less than an imaculent bathroom. I will ensure this is addressed immediately to ensure your next visit is absolutely perfect!! Jessi Holeman Front Office Manager More 

La Vernia, Texas
2 reviews
Reviewed 9 August 2016

Traveling with various stops, one being in Lubbock. Close to Tech and shopping. Nice room on a reward nite. Would stay again. Don't let "hotel bar" fool you. Closed before 9 on a Saturday nite doesn't quite qualify.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 333lacyv
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear 333lacyv, Thank you for choosing to stay with us. I am terribly sorry for inconvenience you experienced with the bar. I will look into this. We want guests to be able to enjoy our amazing amenities when it is most convenient for you; I appreciate your feedback. We do look forward to serving you again!! Jessi Holeman Front Office... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy comfort and convenience at Hawthorn Suites by Wyndham Lubbock near Texas Tech University. Each spacious room comes with free high-speed Internet access, a pillow-top mattress, flat-screen TV, separate work area and a fully equipped kitchen or kitchenette with microwave, refrigerator and stove. Begin your day with our free hot breakfast buffet and a free USA Today. Work out in our fitness center overlooking our heated indoor pool and spa. We offer meeting space, a business center, guest laundry and valet service. Pick up a souvenir in our gift shop, and rest easy knowing there is a 24-hour convenient store for essentials. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Lubbock

Address: 4435 Marsha Sharp Freeway, Lubbock, TX 79407
Region: United States > Texas > Lubbock
Price Range: €79 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Lubbock 3*
Number of rooms: 132
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Also Known As:
Hawthorn Suites By Wyndham Lubbock Hotel Lubbock
Lubbock Hawthorn Suites
Hotel Style:
#3 Best Value Hotel in Lubbock
#13 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Lubbock staff and other travellers.
3 questions
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San Angelo, Texas
San Angelo, Texas
5 months ago

See all questions (3)

Questions? Get answers from Hawthorn Suites by Wyndham Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors offer better views.”
 of 5 bubbles 340bobk, 27 Nov 2016 | Read review
“Upper floors on the south side are quiet”
 of 5 bubbles teresar548, 21 Oct 2016 | Read review
“Spacious rooms and Plenty of Lobby area, happy hour service at bar, comfy meeting areas at elevators on each floor... trendy!”
 of 5 bubbles halonorris32, 13 Oct 2016 | Read review
“Try to get a higher floor!”
 of 5 bubbles cathye585, 13 Sep 2016 | Read review
“Request a room on the opposite side as the freeway!”
 of 5 bubbles bigfern, 9 Sep 2016 | Read review
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