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Hawthorn Suites by Wyndham Lubbock

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Hawthorn Suites by Wyndham Lubbock
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1,350 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Lubbock
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Showing 1,347: English reviews
Austin, Texas
Reviewed 30 October 2016

You were dog friendly which we liked. But some of guest did not clean up after their pets. I would politely ask those pet owners to clean up after pets. We do it every time, because I understand some folks don't like seeing the mess. Thanks for being pet friendly.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank charlessY7926DZ
HawthornFOM, Guest Service Agent at Hawthorn Suites by Wyndham Lubbock, responded to this review

Thank you so very much for staying at the Hawthorn Suites by Wyndham Lubbock! We strive for, and love, when guests feel comfortable enough here to bring their amazing pets with them. We look forward to seeing you next you're coming through Lubbock! - Tyler, Guest Services Agent

New Mexico
Reviewed 30 October 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank jennifergL3735TC
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Los Ojos, New Mexico
Reviewed 28 October 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank 765carolynw
HawthornFOM, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Lubbock
Reviewed 28 October 2016

The only troubled I had was they told me the closet door to my room was around back, but the forgot to tell me you could not enter thru that door because it was out of order. I have stayed here many times and always had good service and they have been very helpful. The rooms are very clean

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Pat K
HawthornFOM, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear Pat K, Thank you so much for taking the time to write a review about our property. We truly appreciate the honor of having you as a repeat guest with us! I sincerely apologize for the issues with our door on your last visit. We have taken care of the problem and are sure your next visit will once...

Austin, Texas
Reviewed 28 October 2016

Was not given the King bed room I reserved online. Room was a double-queen handicapped room. Clock was missing face and shower fixture cover was hanging loose. Bed was soft/lumpy.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank QAWorldTraveler
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Thank you, QAWorldTraveler, for choosing to stay with us. We strive to exceed all your expectations while you are with us and it is disappointing to see that we failed to even meet your basic needs. Please accept my sincere apology for your discomfort. We would never wish to inconvenience you and will address your issues with our teams to...

Lubbock, Texas
Reviewed 26 October 2016

It was a great experience as usual. I always stay here when visiting my son at Tech. The only thing was there was no Diet Coke, water or ice on my floor. That is really not that big of a deal just went to another floor.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank O3926RUamyw
HawthornFOM, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear O3926RUamyw, Thank you for choosing to stay with us once again at the Hawthorn Suites by Wyndham in Lubbock! We are thrilled to hear that you had yet another great experience with us. I do apologize for the inconvenience with the vending and ice machines, and I assure you that we have addressed this issue. We look forward to...

Reston, Virginia
Reviewed 26 October 2016 via mobile

We were only in Lubbock one night, prior to an early morning flight out. This hotel was great. Spacious room, very clean, very quiet, efficient/helpful staff throughout. Easy drive to the airport. We will definitely stay there again.

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Helpful?
Thank jdm1220
HawthornFOM, Guest Relations Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear jdm1220, Thank you for taking the time to write such an amazing review about the Hawthorn Suites by Wyndham in Lubbock. I am delighted to hear that you had such a wonderful visit with us! Our staff truly strives to exceed guests' standards, and I'm glad you got to see this on your recent visit. We look forward to...

Midland, Texas
Reviewed 25 October 2016

The overall first impression of the hotel and the room was positive. The room looked nice at first appearance but the curtains covering the windows looked old and out of place. The furniture and bed were a nice addition and pleasant. However the door to the bathroom and the drawers on the dresser wouldn't stay closed as if the room...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank toddsZ1199WU
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dear toddsZ1199WU, Thank you for choosing to stay with us and taking the time to share your valuable feedback. I am very sorry for the experience you had with us. This is certainly not indicative of our property, team, or brand and I am very concerned about the response you received. We want every part of your stay to be...

Dallas
Reviewed 24 October 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Suzan F
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Dallas
Reviewed 23 October 2016 via mobile

I would stay here. Lots of dogs at the hotel this weekend. We stayed here to visit my daughter at Texas Tech. The positives: Great location close to Greek circle on the Marsha sharp freeway. Nicely appointed with tile flooring and good size room. Bed a little firm but not bad. Didn't like that the TV was only standard def...

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Helpful?
Thank tsgc2008
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review

Thank you, tsgc2008, for choosing to stay with us and sharing your feedback. We enjoy hosting travelers with furry companions and are proud to offer the cleanest pet friendly property in Lubbock. However, I am very sorry to hear that you experienced any issues with this amenity. Please accept my sincere apology; we would never want you to be uncomfortable....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Enjoy comfort and convenience at Hawthorn Suites by Wyndham Lubbock near Texas Tech University. Each spacious room comes with free high-speed Internet access, a pillow-top mattress, flat-screen TV, separate work area and a fully equipped kitchen or kitchenette with microwave, refrigerator and stove. Begin your day with our free hot breakfast buffet and a free USA Today. Work out in our fitness center overlooking our heated indoor pool and spa. We offer meeting space, a business center, guest laundry and valet service. Pick up a souvenir in our gift shop, and rest easy knowing there is a 24-hour convenient store for essentials. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Lubbock

Address: 4435 Marsha Sharp Freeway, Lubbock, TX 79407
Region: United States > Texas > Lubbock
Price Range: €79 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Lubbock 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Lubbock Hotel Lubbock
Lubbock Hawthorn Suites
Hotel Style:
#13 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Lubbock staff and other travellers.
3 questions
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San Angelo, Texas
San Angelo, Texas
7 months ago

See all questions (3)

Questions? Get answers from Hawthorn Suites by Wyndham Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room near the sign that glows towards the highway was too bright at night.”
 of 5 bubbles vaughnak, 14 Feb 2017 | Read review
“Upper floors offer better views.”
 of 5 bubbles 340bobk, 27 Nov 2016 | Read review
“Upper floors on the south side are quiet”
 of 5 bubbles teresar548, 21 Oct 2016 | Read review
“Spacious rooms and Plenty of Lobby area, happy hour service at bar, comfy meeting areas at elevators on each floor... trendy!”
 of 5 bubbles halonorris32, 13 Oct 2016 | Read review
“Try to get a higher floor!”
 of 5 bubbles cathye585, 13 Sep 2016 | Read review
5 of 5