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Americas Best Value Inn-Lubbock East

123 reviews
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Traveller (8)
Room & Suite (16)
Dining (3)
Overview
  • Excellent18%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible18%
Travellers talk about
“waffles”(12 reviews)
“biscuits”(9 reviews)
“big rigs”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.0 Star Hotel
All hotel details
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (123)Write a Review
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All reviewswafflesbiscuitsbig rigssoap and shampooroom was cleansausage linkstexas tech gamewould stay againper nighthighwaycerealgravyrates
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1 - 5 of 121 reviews
Reviewed 10 January 2018 via mobile

Do not stay at this dirty, noisy, horribly maintained motel. Our room was in the front, so we heard trucks all night coming into town through the door with a huge gap around it to the outside. A total joke. We would have left at...More

Thank KiteboardingMan
Response from Brandy C, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded 10 January 2018

On behalf of our entire staff, we thank you for your business and for your comments regarding our bed and room. We hope to see you again to provide you with an exceptional level of service and hospitality.

Reviewed 11 November 2017 via mobile

Stayed at this hotel in room 147 for two nights. We noticed the stains on the sheets the first night, but had never dealt with bedbugs before so just thought the sheets were dirty since the towels were disgusting too. Housekeeping never came to clean...More

Thank masciemight
Response from Guest_Relations_2018, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded 16 November 2017

masciemight, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention are being promptly...More

Reviewed 9 November 2017

The room was a no frills experience but was clean and cozy. No problems and really enjoyed staying here. Would stay again! There are plenty of dining options very close by too so get out there and enjoy! The continental breakfast was above par too....More

Thank Kelly F
Response from Guest_Relations_2018, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded 12 November 2017

Kelly F, Thank you so much for your compliments to our breakfast options and service of Americas Best Value Inn-Lubbock East Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We're glad you...More

Reviewed 5 November 2017 via mobile

My wife booked a room for us for our anniversary when we arrived the guy at the counter is clueless about anything he can't find our reservation it's just a mess well we finally get to our room upon first seeing it I'm like ok...More

1  Thank Stoneydye
Response from Guest_Relations_2018, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded 5 November 2017

Thank you for your review and comments regarding our front desk and room. Insights shared by our guests are invaluable in our quest to always provide our guests with a memorable and enjoyable experience.

Reviewed 1 November 2017 via mobile

Worst place to stay in. First impression as soon as we walked in was that it was not clean. The room stunk, the sheets and towels did not look clean. The first night we found one scorpion in the bath tub and 2 wolf spiders!!!...More

1  Thank Neri R
Response from ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded 5 November 2017

Neri R, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve....More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$45 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
Details
Price range
US$45 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
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Traveller (8)
Room & Suite (16)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Maybe fix the refrigerator fan inside refrigerator in room 166 - very noisy during the night - it comes on..."
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"quiet, nice breakfast"
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"Our room was located in a corridor, it was away from the parking. Noise was not a problem."
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"Try a Super 8 or something else"
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