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Holiday Inn Express Longview

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68 Reviews from our TripAdvisor Community

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Showing 68: English reviews
ABQ, NM
Reviewed 31 March 2015

This hotel is perfect for weary travelers looking to get some sleep and a good breakfast for a reasonable price. Nothing about this hotel was spectacular and nothing was poor, except for maybe the elevator (which was badly in need of repair). Taking the elevator was like doing a thrill ride at an amusement park - it would shake and...

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Helpful?
1Thank ABQfamilyguy
IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear ABQfamilyguy, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the elevator. We will address this concern. I assure you that the feedback of our hotel will be...

McKinney, Texas
Reviewed 17 March 2015 via mobile

I stayed here on a recent business trip to east Texas. The front desk staff was not "Texas friendly". The room was clean and comfortable. The WiFi was PL but the fitness room had three machines that I have seen at Walmart and were not up to Holiday Inn Express standards. The complimentary breakfast was good. For the money if...

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Thank DDay1959
IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear DDay1959, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we appreciate your positive feedback on the cleanliness and comfort of the rooms. It is also nice to know that the breakfast selection is well to your liking. We always strive to provide great service and...

Paris, France
Reviewed 16 February 2015

This location is OK, hotel is clean, rooms are OK, Wi Fi good, TV good, Sleep average. There was no problem except the elevator broke but management had it up and running within 1 hour or so. There is a Cracker Barrel right next door which makes it easy walking from hotel. I would stay at this location again if...

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Thank desfwillis
IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear dewTexas, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of cleanliness, amenities and location of the hotel. It is regrettable that you were let down by the broken elevator. I am...

Alvin, Texas
Reviewed 1 January 2015

We booked 2 nights here to visit relatives. We had stayed there once before, which was pleasant. This time...we went to the breakfast room to get coffee @ 8:00 AM. The hours posted were 7:30-9:30. They started cleaning the food up while there were guest still eating @ 8:30, an hour before time. When we got back to the room,...

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Thank LAB2014review
IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear LAB2014review, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we hope that you would give us another chance to make your next stay as best as it can be. I have sent you...

Reviewed 29 December 2014 via mobile

First I would like to give a special thanks to Aaryn Richardson for going beyond his call of duty to get me checked in to the hotel, the rooms are excellent and have good amenities and a hot breakfast, I would recommend this hotel to family friends and associates...

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Thank Anthony T
Pensacola, Florida
Reviewed 31 October 2014

We had been traveling for a couple weeks. Most of the Holiday Inn Express Hotel were ok. When I made our reservation, telling them we would be late getting in, she said that was fine. NEVER TOLD US THEY WERE UNDERGOING RENOVATIONS. We arrived exhausted. My husbands usually goes in and registers and he did this time. He show me...

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2Thank TravelingMamaw
IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear TravelingMamaw, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding...

Reviewed 29 October 2014

I am giving this a 4 star because of the overall hotel staff. Joshua was great both on the phone prior and in person. Now the hotel could use some updating like the towel rack fell off the door and they didn't fix it while we were there. The shower curtain rod was loose and the shower had a crack...

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Thank Gail H
Lexington, United States
Reviewed 10 October 2014

I don't even know where to begin with this place. We are IHG members, and when we went to check in, the person was not at the front desk. He eventually came and apparently he was already helping another person, but they were taking forever since they did not have a reservation. In the middle of their transaction he looks...

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1Thank DoeoEnon
IHGCare, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear DoeoEnon, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the overall experience you had during your stay. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For that reason, the comments are troubling and will certainly...

Houston, Texas
Reviewed 17 July 2014

In July 2014 my husband and I had to make a sudden trip to Longview Tx. After searching several hotels in the area we located this facility. Aaryn went above and beyond to make our accommodations stress free. He made sure we had exactly what we needed when we needed it. While standing at the front desk I also had...

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Thank Sylvia2403
Los Angeles, California
Reviewed 15 July 2014

This is my preferred choice when visiting in east Texas. We arrived before dawn and were welcomed by Chantel at the front desk. Terrell took time to speak to us and assure our comfort in the pool area. Access to the business office and assistance by Aaryn in printing our boarding passes for our return trip also exemplified how readily...

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Thank Westnds

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a Virtual Tour of the hotel.The Holiday Inn Express Hotel & Suites Longview South is conveniently located off of I-20 in the heart of East Texas. We offer 90 guest rooms with 16 suites. All rooms are equipped with high-speed Internet access, 2 phones, DVD players, coffeemaker, hair dryer, iron and ironing board. The suites include all the above plus have a microwave, refrigerator and an un-stocked wet bar. For your convenience, we feature have a 24-hour business center and a fitness center. Our gift shop/sundry shop is open around the clock for a quick snack. Our meeting room may accommodate up to 40 attendees. Audiovisual equipment is available upon request. Located outside is our pool and picnic table area with outdoor grill. Our hotel offers on-site coin operated laundry as well as same-day dry cleaning services. When you visit East Texas, Stay Smart at the Holiday Inn Express Hotel & Suites South in Longview Texas. ... more   less 

Additional Information about Holiday Inn Express Longview

Address: 900 S Access Rd, PO Box 8312, Longview, TX 75602-6110
Region: United States > Texas > Longview
Price Range: €86 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Longview 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Longview
Hotel Style:
#9 Business Hotel in Longview
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Questions & Answers

Questions? Get answers from Holiday Inn Express Longview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy off, easy on I-20. Very conveniently located.”
 of 5 bubbles tinhop, 18 Nov 2015 | Read review
“Corner room on the 2nd floor is very spacious. Enough room for a family of 5.”
 of 5 bubbles 145marshallj, 10 Jul 2015 | Read review
“Don't get a room on the South End of the building unless you have a very strong wifi on you laptop. Try more for a center room.”
 of 5 bubbles 265georgew, 26 May 2015 | Read review
“Do no stay here.”
 of 5 bubbles LAB2014review, 1 Jan 2015 | Read review
“Just make sure you always ask when making any hotel reservation, if the Hotel is inhabitable.”
 of 5 bubbles TravelingMamaw, 31 Oct 2014 | Read review
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