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Red Roof Inn Laredo

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Red Roof Inn Laredo
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303 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Reviewed 20 June 2016 via mobile

I've stayed at this property a few times now. Never had an issue with any stay. My last stay happened to be the longest thus far. 9 quick nights with no issue. The room was spacious and clean. Same as the inn itself. In the evening the hotel elevator gets a musky smell from the laundry room but it's nothing...

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Helpful?
Thank George P
RRIScottGM, General Manager at Red Roof Inn Laredo, responded to this review

Thank you, George, for your kind and gracious comments! We agree that getting out of our location can be a bit of a challenge occasionally due to the high volume of tractor trailer rigs on Calton Road, but we do intentionally limit access to the parking lot in order to provide additional security for our Guests' vehicles and belongings. One...

Reviewed 17 June 2016 via mobile

We stay here at least twice every few months on our way from Mexico to Texas, at least six times since Feb 2016. Each time it seems the service and the room quality has gone down... We just checked in to a room whose AC is barely putting out air, went to the front desk to ask for another room,...

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Helpful?
Thank Lynn F
RRIScottGM, General Manager at Red Roof Inn Laredo, responded to this review

Good Afternoon Lynn, I am very sorry to hear that you feel our property and our Customer Service have diminished in your past few stays with us. I am the new General Manager at this property and we have been working diligently to get and maintain a high quality Inn that provides excellent, personal Customer Service. In lieu of an...

Beeville, Texas
Reviewed 28 April 2016

Sophia at the front desk was excellent. The room was clean, spacious, and quiet. I was on the 4th floor and had a great view. Did not even hear the thunder storm that night. I will return and ask for the same room. Had a Great stay! The location was great, plenty of restaurants, shopping centers, movies, nightlife. Everything was...

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1Thank karmaround3
Houston, Texas
Reviewed 10 March 2016

I have stayed in this hotel a few times already and I must say it's centrally located which saves you alot of time when you come to shop and do buisness. Cecilia at the front desk is always very helpful,respectful,and always with a smile. Cecilia always makes my family feel at home and goes out of her way to help...

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Helpful?
1Thank robert g
RRILAREDOGM, General Manager at Red Roof Inn Laredo, responded to this review

Robert, You make my heart sing by sharing that our Inn "feels like home" which is music to any hotelier's ears! And, your kind words about Cecy are very appreciated and will be shared with her. I do know she is a consistent, valuable asset to this Inn and she exhibits all the warm and gracious hospitality attributes. We look...

Reviewed 22 February 2016

Everything was fine, the rooms were clean and comfortable. If you are looking for something simple to rest and a good price this is an option. Don´t expect anything fancy. There is no restaurant, but is really close to lots of places where you can eat or go shopping.

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Helpful?
Thank 2526traveler
Nuevo Laredo
Reviewed 18 February 2016 via mobile

All around a good hotel. The front staff is nice and friendly, cecilia at the front desk is real nice and will help you with anything. The mall is close by and plenty of places to eat close by.i Stay here a lot and have had no problems

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Thank Jeremy L
Reviewed 17 February 2016 via mobile

All around great hotel front desk staff is nice and helpful cecilia at front desk is very friendly and will help you anything. Rooms are clean and quiet. Close to the mall and places to eat. I stay here a lot and have no problems

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Thank Jeremy S
Fort Collins, Colorado
Reviewed 26 January 2016

I am a 70 year old disabled person, and Caroline and Cecilia were so helpful, they provided wonderful service above and beyond to make our stay enjoyable. If I had a hotel I would want them to work for me! Don S.

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Helpful?
Thank phalseid
Oaxaca
Reviewed 26 December 2015

Seems like a friendly place, and especially and publicly "pet-friendly." Not very luxurious, with no breakfast or other food available, despite the $75/night price. But watch out for what lurks beneath the sheets! My wife and I had known "bed bugs" in some New York apartments, years ago, but nothing since then. By the time my wife awoke the next...

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Helpful?
Thank MconroyTX
RRILAREDOGM, General Manager at Red Roof Inn Laredo, responded to this review

I am immensely saddened to learn that you rated your stay so poorly and of the challenges that accompanied your stay. We aim to provide quality, cleanliness, comfort, service, value, location and convenience. I am sorry to say we have not lived up to our ideals. Please rest assured I am investigating all the points that you raised with the...

Reviewed 23 December 2015 via mobile

Please never stay here, dirty bedroom, very dirty and stained carpet, dirty bathroom with no towels (you should wait for laundry), NO HOT WATER (family and me should shower with cold water), the worst attention I ever had,

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1Thank alejandro w
RRILAREDOGM, General Manager at Red Roof Inn Laredo, responded to this review

I was naturally disappointed to read of the issues you experienced. We set high standards for ourselves and I can assure you that although disappointing, your experience is not indicative of the levels of service we strive. We usually get excellent feedback for our service. I firmly believe we can only improve if we truly listen and act on what...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Laredo

Address: 1006 West Calton Road, Laredo, TX 78041
Region: United States > Texas > Laredo
Price Range: €46 - €56 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Laredo 2*
Number of rooms: 150
Reservation Options:
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Also Known As:
Laredo Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Laredo
#2 Business Hotel in Laredo
#6 Family Hotel in Laredo
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Laredo staff and other travellers.
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over a year ago
Montgomery, Texas
over a year ago
Toronto,Canada
sayulita Nayarit
over a year ago

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Questions? Get answers from Red Roof Inn Laredo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Let desk person know what type room your looking for.”
 of 5 bubbles pwhisker, 7 Feb 2017 | Read review
“if youre by your self,get the upgrade in the king lots of room to roam”
 of 5 bubbles slowhand12317, 14 Dec 2016 | Read review
“The corner suites are the best.”
 of 5 bubbles karmaround3, 28 Apr 2016 | Read review
“Avoid this hotel!”
 of 5 bubbles MconroyTX, 26 Dec 2015 | Read review
“very close to Sams Club”
 of 5 bubbles garymX9993PO, 2 Nov 2015 | Read review
5 of 5