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Compared to other Holiday Inn Express hotels, this one was a bit below average. There was no housekeeping staff since they had the holiday off, however, the prices did not reflect the absence of housekeeping. The staff was friendly and helpful. Breakfast was OK except...More
Response from HOLIDAYINNEX_KILGORE, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kilgore NorthResponded 4 January 2018
I do want to apologize for the lack of housekeeping on the holiday, we should have made it a point to inform you at check in and for that we do apologize. We do appreciate your feedback and do hope to see you...More
Check-in was a breeze, even though I arrived late at night. Lobby was nice and clean and had fresh lemon water available. I had a second floor room, which was right off the large atrium that looks down from at the lobby. Room was very...More
Thank Ryan H
Response from HOLIDAYINNEX_KILGORE, Manager at Holiday Inn Express Hotel & Suites Kilgore NorthResponded 22 August 2017
I do truly want to thank you Ryan for taking the time and leaving some very informative feedback about our hotel. We will make sure to check the temperature on the hot tub and do apologize for the inconvenience. We do hope to see you...More
I stay here coming and going on my cross country trip from CA to GA. This is a great stop over about 2 miles off the interstate. The indoor pool is a must for me after a long day of driving and mostly sitting. The...More
Response from HOLIDAYINNEX, General Manager at Holiday Inn Express Hotel & Suites Kilgore NorthResponded 25 April 2017
Thank you for your compliments about Holiday Inn Express . We are glad to hear that you enjoyed your stay. We appreciate your loyalty and are always happy to have you stay with us! We hope to see you again soon.
I was really impressed with this hotel. I travel often for work and have stayed at many Holiday Inn's, but this one was exceptional! The furnishings and décor were excellent! The hot tub was amazing and very clean! Nice pool too! The overall feel of...More
Response from HOLIDAYINNEX, Front Office Manager at Holiday Inn Express Hotel & Suites Kilgore NorthResponded 6 February 2017
Thank you for your 5 star review of our hotel! We appreciate your comments about our staff and amenities- the things that are truly important to our guests! Noting that our hotel is at the top of your road trip hotels makes us very happy!...More
I stayed here Monday - Friday before Thanksgiving and rented out a the meeting room for the week. There were about 11 of us meeting all week, and we always had a clean room stocked with coffee, water, sodas. The room, meeting room, staff, and...More
Response from HOLIDAYINNEX, Manager at Holiday Inn Express Hotel & Suites Kilgore NorthResponded 7 December 2016
Dear Guest, thanks for taking the time to review your stay with us. We are glad we were able to accommodate you and your colleagues with for a weeks stay and everything was excellent. Your comments are greatly appreciated and will be passed on to...More
US$101 - US$128 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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