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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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160 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Austin, Texas
Reviewed 31 March 2016

We had a great room with extra space that I love. King bed, desk had a comfortable work chair, a very comfortable chair and ottoman, good mattress and single cup Keurig machine. The towels were nice as were the bath products. The breakfast is included and it was only average. I ate ham slices (good) and an orange. I thought...

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Helpful?
Thank Nancy H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Nancy H, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the size of our rooms as well as our in-room amenities. However, I was concerned to see that you were not impressed with the eggs at our breakfast. Rest assured, your comments will...

Texas
Reviewed 25 March 2016

We always stay at this hotel when we come to Kerrville. We had a king bed room this visit. The room was clean and the bed comfortable. They now have small Keurig coffee makers in the rooms. This is a nice hotel, but prices seem a little high to me. The cinnamon rolls at breakfast are really good! The rest...

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Thank Tammy687
Texas
Reviewed 20 March 2016 via mobile

Stayed at this hotel during peak travel time in the Hill Country! It is slightly tucked away (behind Cracker Barrel) and we missed the entrance at first pass. Check in was smooth. Room - 2 queen Suite - was clean and very spacious! The pool was fabulous, hot tub was kept at a comfortable temperature - although the bubbles seemed...

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1Thank borntexan1
Lancaster, Pennsylvania
Reviewed 10 March 2016

Motel was probably the most filthiest motel we stayed in on our 2 week vacation. First thing I noticed the hallways had a bad smell. Window in our room you could not see out do to the dirty window, looks like it hasn't been cleaned in the last 10 years. I guess the thing that disturbed me the most, we...

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1Thank Bruce G
michael l, Owner at Holiday Inn Express Hotel & Suites, responded to this review

Sorry to hear of your experience with us. I do apologize for house keeping not cleaning your room. Could you give me a little more information so that I may go the right direction to address your problems. Please email me at holidayhie@yahoo.com. I look forward to hearing from you.

Houston, Texas
Reviewed 15 February 2016

Slightly dated but well executed by mgt and staff. This is a nice place. It's not totally updated but very good. Breakfast is good ..not great. Staff great King room was incredibly roomy. Didn't use the pool but took a close look. Very nice and with a nice hot tub. Ditto on the workout room. Small but good. Overall this...

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2Thank GregTX23
michael l, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Glad to hear you enjoyed the stay with us.

Reviewed 3 February 2016 via mobile

Management is very friendly and willing to help. Room was nice and clean. They had a fitness center that we didn't use both look very nice. Breakfast was standard; not great but what can you ask her when it's free. The best part is that there is a crackle barrel right in front.

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Thank Paulina D
Borås, Sweden
Reviewed 17 January 2016 via mobile

The hotel is just next to the highway. The room are late, Well equipt and in good shape. The breakfast is bettet than normal in Holiday inn express and The staff friendly. They also ha a pool and a finess room.

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Thank Ulf-Henrik M
Corpus Christi, Texas
Reviewed 25 December 2015

The room was very spacious and nice. Staff was friendly too. The breakfast was typical warm-it-up stuff, so nothing to get excited about. The hotel is a good choice though. While you can see it from the room, it is hard to actually find the entrnce unless you've been told to take the little driveway immediately west of the Italian...

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1Thank beachboywantabe
Fredericksburg, Texas
Reviewed 9 December 2015

Checked in easy, room had funky smell and ac vent filthy asked to be moved. 2nd room a/c vent filthy Corners of carpet dusty dirty, obviously not cleaned in corners. Silverfish in bathtub. Pulled down bed to inspect as we have learned the hard way..hairs in bed and bits of tissue. 2 employees walked in on husband changing without knocking....

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1Thank artistwifeme
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear artistwifeme, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were disappointed with our property particularly with the overall cleanliness of our rooms, lobby hall, and AC units. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your...

Reviewed 29 November 2015 via mobile

We stayed two nights for vacation and were very pleased with this hotel. Very convenient location. Front desk was friendly. Our Two Queen Bedroom was spacious and clean. Complementary breakfast was great. The only downside was - the floor was pretty thin, you can hear clearly from upstairs, walking, shower, etc. Overall, very nice hotel! Will be on our list...

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Thank NN9876

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Kerrville is a brand new hotel featuring 64 guest rooms. All rooms offer microwaves and refrigerators, hairdryers, iron/boards, coffee-makers, dataports, speakerphone, 27' TV with cable offering HBO, CNN, ESPN. The Holiday Inn Express Hotel offers 40 suites which include separate seating area with second 27' TV, sleeper sofa, wet bar, some offer balcony over looking pool. Hotel features large Texas shaped pool, Star shaped hot tub, fitness room, guest laundry, deluxe continental breakfast, interior corridors. Meeting rooms and hospitality room available for functions. Visit Kerrville, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 2114 Sidney Baker Street, Kerrville, TX 78624
Region: United States > Texas > Kerrville
Price Range: €104 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 200
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Kerrville
Kerrville Holiday Inn
Holiday Inn Kerrville
Hotel Style:
#4 Family Hotel in Kerrville
#5 Business Hotel in Kerrville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
1 question
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Abilene
1 month ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like to get a room on the 2nd floor facing the pool with a balcony.”
 of 5 bubbles shannonj781, 23 Aug 2016 | Read review
“Bottom floor rooms have taller ceilings. Our room even had a ceiling fan. Upper floor rooms facing the pool have a nice balcony.”
 of 5 bubbles scubaV, 15 Aug 2016 | Read review
“For a quieter stay, ask for third floor room.”
 of 5 bubbles TrailingR0se, 28 Jun 2016 | Read review
“Ask for an upstairs pool side room”
 of 5 bubbles 840paulinen, 12 May 2016 | Read review
“Updated suites with view of pool were very nice”
 of 5 bubbles PapalBull, 21 Apr 2016 | Read review
5 of 5