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This hotel was clean, had updated rooms, comfortable beds and suited all of our needs traveling with kids. I would recommend this hotel to anyone. The breakfast was good and there is a Cracker Barrel within walking distance so you had many options.
Response from Nancy B, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 23 December 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Front Desk Manager
Hotel is in need of some updates and repairs. None of the doors to the rooms are on spring loaded hinges so every time someone comes or goes from their room the door slams. Ice machines and vending machines broken. Not able to sit in...More
Kerrville is an attractive little city in the Western portion of the Texas Hill Country. Increasingly, it is becoming a bedroom community to San Antonio. This Holiday Inn Express sits well off the street (too bad the entrance is not more attractive but provides a...More
Of course, the Texas-shaped swimming pool was great. Hot tub came in handy, after a long day. The entire property looks clean and new. Daniel, at the front desk, took care of my concern with the room within, like, two minutes, which made my wife...More
i am handicaped and had a service dog, i got a handicap room and the people there at the front desk (Bettina) helped me so much, i was so appreciative, because we had stayed at what i would call a Roch Motel the night before,...More