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Holiday Inn Express Hotel & Suites

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151 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Garland, Texas
Reviewed 28 June 2016

We stayed at this location twice, one night on our way to our destination and one night on our way back home. Both times we found this Holiday Inn Express to be clean and inviting. The young man who checked us in was exceptionally friendly and helpful. The room was large and well stocked. The beds were comfortable. There were...

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Thank TrailingR0se
Houston, TX
Reviewed 22 June 2016 via mobile

Traveling group consisted of 3 adults and 3 kids (8, 6, & 2). Room was one of the most well lasted-out ever. 2 queen beds with a small table and chair in the main section with a ceiling fan. In the living section it had an office space consisting of a pull-out couch and desk and separate tv. In addition...

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Thank olivia821
Valrico, Florida
Reviewed 16 June 2016 via mobile

After a long day on the road we were checked in by Kelly. Kelly was friendly, yet professional. Kelly recommended a place to eat and provided us with directions. Kelly we feel went above and beyond providing great customer service. The room was spacious and very clean. Our only regret is having to leave Kerrville the following morning. We would...

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Thank JoAnn D
Houston, Texas, United States
Reviewed 14 June 2016

Very good breakfast buffet for a low-priced hotel. Nancy, who maintains the breakfast area on most days is extraordinary. She actually comes to your table to ask if everything is okay! The vending machines on the second floor are very reasonably priced. Lobby coffee service is very well maintained. The free Wi-fi in the rooms is speedy. Two negatives: 1....

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Thank Lewis K
Columbia, South Carolina
Reviewed 22 May 2016 via mobile

We stopped in Kerrville on our way to San Antonio. This Holiday Inn Express had the biggest hotel rooms, with 2 TV's, couch & tables, big balcony. They have a swimming pool in the shape of the state of TEXAS & the hot tub was a star, so pretty! We highly recommend, was very clean & nice beds. Everything bigger...

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Thank TCMaz
Katy, Texas
Reviewed 20 May 2016

Sent Mom to Kerrville on a little vacation and she said this hotel was perfect for her needs. The breakfast included suited her just fine and the price suited me. I think the price was a really good value for a Holiday Inn chain hotel.

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Thank Glenn E
Reviewed 20 May 2016

I do have to say our room was clean; which is most important. However, I have always loved the breakfast buffet at HIE to start my day. It was horrible! What happened to the good ol' scrabbled eggs, bacon and southern biscuits? Just saying....

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Helpful?
Thank Martha S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Martha S, Thank you for submitting your review. I am pleased to hear that you liked the room cleanliness. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. Your comments regarding the quality of breakfast items have been taken into consideration. Allow me to apologize...

Cedar Hill, TX
Reviewed 17 May 2016

This Holiday Inn Express exceeded our expectations in all areas. Ease of check-in, room quality, internet connection, beds, and breakfast. My family and I highly recommend it. We did not use the fitness area or the business center, so we cannot evaluate them. We were impressed by the friendly staff from check in, cleaning, and the breakfast area. Guests in...

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Thank John E
San Angelo, Texas
Reviewed 12 May 2016

Wonderful outdoor area. Large pool with waterfalls and slides. Lots of tables, fire pits at night. Bed was not great, and there was a lot of noise from the hall area. Room was large and clean. Rooms upstairs on the pool side had patios. Breakfast was just okay. Crumbled eggs, gray sausage, I had bagels that were good. Eat breakfast...

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Thank Pauline N
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Pauline N, Thank you for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to providing a friendly service. On the other hand, allow me to apologize for any inconvenience you may have experienced with our beds, the noise levels, and breakfast that...

Austin, Texas
Reviewed 8 May 2016 via mobile

The wife and I stayed two nights here the first weekend in May. Absolutely no complaints or suggestions on how to make this HI Express better. Huge room with a king bed, bathroom with tub and shower was well equipped with towels, etc. Two tv sets, a sofa that could be made into a bed all in a room with...

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Thank TexasTraveler78641

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Kerrville is a brand new hotel featuring 64 guest rooms. All rooms offer microwaves and refrigerators, hairdryers, iron/boards, coffee-makers, dataports, speakerphone, 27' TV with cable offering HBO, CNN, ESPN. The Holiday Inn Express Hotel offers 40 suites which include separate seating area with second 27' TV, sleeper sofa, wet bar, some offer balcony over looking pool. Hotel features large Texas shaped pool, Star shaped hot tub, fitness room, guest laundry, deluxe continental breakfast, interior corridors. Meeting rooms and hospitality room available for functions. Visit Kerrville, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 2114 Sidney Baker St, Kerrville, TX 78028-2535
Region: United States > Texas > Kerrville
Price Range: €104 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Kerrville
Kerrville Holiday Inn
Holiday Inn Kerrville
Hotel Style:
#4 Family Hotel in Kerrville
#5 Business Hotel in Kerrville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like to get a room on the 2nd floor facing the pool with a balcony.”
 of 5 bubbles shannonj781, 23 Aug 2016 | Read review
“Bottom floor rooms have taller ceilings. Our room even had a ceiling fan. Upper floor rooms facing the pool have a nice balcony.”
 of 5 bubbles scubaV, 15 Aug 2016 | Read review
“For a quieter stay, ask for third floor room.”
 of 5 bubbles TrailingR0se, 28 Jun 2016 | Read review
“Ask for an upstairs pool side room”
 of 5 bubbles 840paulinen, 12 May 2016 | Read review
“Updated suites with view of pool were very nice”
 of 5 bubbles PapalBull, 21 Apr 2016 | Read review
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