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Residence Inn Houston Katy Mills

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#11 of 20 Hotels in Katy
Certificate of Excellence
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103 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Houston Katy Mills
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Showing 95: English reviews
Pensacola, Florida
Level Contributor
245 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 5 January 2016

We had a reservation at another Residence Inn but mistakenly drove to this one in Katy TX and we were glad we made the mistake. The lady at the front desk (Sabrina!) was very accommodating and Marriott switched my reservations with no penalty even though they require 24-hour cancellations. The facility looked brand new, the room (suite) was very nice... More 

Helpful?
1 Thank Brett C
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 December 2015

We picked this hotel because of its location . .. west of the airport area to give us a head start on our destination for the next day, close to the I-10, and that any Residence Inn we have stayed in has never disappointed. The bed was super comfortable, the room arrangement was just lovely giving you addition space to... More 

Helpful?
Thank CarolynMcI
UK
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 December 2015

Right my Katy Mills mall, but suprisingly quiet. Rooms and house keeping good. Full sized kitchen. Bonus of free breakfast which is pretty varied. Some nights they have free drinks and snacks outside by the fire pit.

Helpful?
Thank Weezarelli
Houston, Texas
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 30 November 2015

Sabrina set the tone for one of our best hotel stays ever. In truth, she manages EVERYthing to ensure satisfaction and a great work environment. Breakfasts are very good and we were able to easily manage our own diet restrictions very well. The hotel and rooms are kept in order and clean. All washer/dryers are in working order... expected, but... More 

Helpful?
1 Thank CaspianCC
Monroe, New Jersey
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 20 November 2015 via mobile

A clean comfortable spacious place for our family of four. A fully equipped kitchen. Good location right next to route 10 and Katy mills mall. Breakfast, eggs/waffles/cereal/potatoes/sausages/yogurt/fruit, closes at 9am which is a bit early.

Helpful?
Thank Giridhar R
Lubango
1 review
Reviewed 15 September 2015

Very spacious room, with stove and a big fridge, with nice view, hotel offer various social events with snaks, the place is next to a big shopping mall and next to wallmart store as well as lots of restaurants next by

Helpful?
Thank Tuhafeni N
City of Port-of-Spain, Port-of-Spain, Trinidad and Tobago
Level Contributor
1 review
Reviewed 14 September 2015 via mobile

I am staying in this hotel at the moment and I am not happy I left my pandora necklace in the room to go to the gym now it's missing I go to the front desk and told them the manager says to me mam our maid has been with us for five years I said bit my necklace is... More 

Helpful?
Thank Sacha B
Soyoung A, Manager at Residence Inn Houston Katy Mills, responded to this review

Dear Ms. Sacha, We are truly sorry hear that you have misplaced your necklace. When you present your concern at the front desk with me; we followed the proper protocol by reading your room lock. When we read your room lock; there were only two times when our housekeeping department went in to your room. First time was when my... More 

Texas City, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 September 2015

On checkout I forgot my a pretty new BB Z10 in the room. I called back on reaching my destination only to be told the phone was not found. The staff who picked my call told me to hold on whilst he goes to check the room. He also said he would send me a mail after thoroughly checking the... More 

Helpful?
Thank pretty777
Soyoung A, Manager at Residence Inn Houston Katy Mills, responded to this review

Good day, Thank you for leaving your feedback regards to your recent stay at Residence Inn by Marriott Katy Mills. We are sorry to hear you have misplaced your phone. Please email me at soyoung.ahn@marriott.com with more detailed information; I will be more than happy to look into this case. Thank you, Soyoung A. More 

Conway, Arkansas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 August 2015

We travelled to the Houston area to attend a wedding and this hotel was where the guests were staying. Check in was fast and the front desk and all the employees that we encountered were nice. Our room was spacious and included a mini kitchen area. We only made coffee and used the fridge to store leftovers, but you could... More 

Helpful?
Thank eugenevonhussman
1 review
Reviewed 20 August 2015

The room was spacious and comfortable. Fully stocked with everything I needed for a busy stay. They will even do your shopping for you and stock your fridge and pantry. Service was outstanding. Full breakfast buffet in the morning. Free drinks and snacks in the evening. Great pool area with a putting green. Centrally located to multiple big shopping centers... More 

Helpful?
Thank Bennett D

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Residence Inn Houston Katy Mills

Address: 25401 Katy Mills Dr, Katy, TX 77494-5111
Region: United States > Texas > Texas Gulf Coast > Katy
Price Range: €87 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston Katy Mills 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Residence Inn Houston Katy Mills Hotel Katy
Hotel Style:
#4 Business Hotel in Katy
#4 Romantic Hotel in Katy
#5 Family Hotel in Katy
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Houston Katy Mills staff and other travellers.
3 questions
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Blaine, Minnesota
Houston, Texas
over a year ago
Houston, Texas
over a year ago

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Questions? Get answers from Residence Inn Houston Katy Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 234 is large with oven”
 of 5 bubbles Kerrinhp, 13 Jun 2016 | Read review
“Nicest, cleanest hotel we have been to in years!”
 of 5 bubbles loris621, 27 May 2016 | Read review
“I was there on business and asked for a room away from large families , due to noise, they were very accommodating.”
 of 5 bubbles 753bennettd, 20 Aug 2015 | Read review
“rooms closer to the Petro Skills Building (next door) are quieter since they are the furthest away from pool area!”
 of 5 bubbles TraceyCats, 9 Jun 2015 | Read review
“Forget about views out the windows, it's basically surrounded by a shopping mall and restaurants (but the rooms were amazingly quiet). I would recommend you not get a room on the half court basketball cage side as we had friends on that side that listened to bouncing basketballs and associated noise past midnight.”
 of 5 bubbles 903scottl, 27 May 2015 | Read review
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