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We recently had car trouble and ended up staying at the Residence Inn, without a vehicle. I asked if there was a fast food near by that I could walk to. The night clerk did not want me to walk in the cold so she...More
Have stayed a couple of times
It is a good place to set up office for a work stay
Service and breakfast i ok
The area around the hotel has s lot to offers, a mall, dinner places, some shopping etc with in 5-10 drive...More
My family and I stayed at the Residence Inn for an extended stay. The entire team is excellent and are always very helpful! Great breakfast selection and clean rooms. Excellent gym, clean pool, hot tub and basketball court.
As a Marriott platinum member, I don't usually use the Residence Inn brand, but decided to try it this time. We were looking for 1-2 nights in a convenient location while our home was being remodeled. This hotel is right by Katy Mills mall, yet...More
We stayed here as evacuees during the hurricane, as we live in a flood prone area. This was mentioned to the front desk at check in on Friday. However, we only booked the room a couple nights, because we were uncertain how severe the storm...More
1 Thank Jasmine W
Management response:Responded 15 September 2017
Thank you for taking the time to let us know about your stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have...More
Response from Marvintm009 | Reviewed this property |
Unfortunately no. We rented a car @ IAH and using the Sam Houston Expressway & I-10 took about 40 minutes. Easy on off access to I-10 & we learned that depending on the time/day of your return flight affects when you need... More
Unfortunately no. We rented a car @ IAH and using the Sam Houston Expressway & I-10 took about 40 minutes. Easy on off access to I-10 & we learned that depending on the time/day of your return flight affects when you need to leave the Marriott due to traffic. If you stay here ask at the counter when you should depart? Staff is very friendly and the morning breakfasts are adequate.