We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews basketball court katy mills front desk arrived quite late a king size bed full size fridge living room morning breakfast long term outlet mall place to stay an extended stay walking distance convenient location clean rooms stove texas
My family and I stayed at the Residence Inn in Katy, Texas on our way to visit my family over the holidays. Our room was dirty, with debris and hair all over the floor and especially in the bathroooms. Counter tops were uncleaned with soap...More
Date of stay: December 2018
1 Thank 436trentj
Response from Curious787713, Assistant General Manager at Residence Inn Houston Katy MillsResponded 3 weeks ago
Thank you for choosing to stay at the Residence Inn Houston Katy Mills and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More
Reasonable price with comfortable rooms , the hotel is great for a family as you see below in the photos two great rooms with a living room and small kitchen for a few days it’s good as the hotel near by restaurants coffee shops and...More
We were there for only one night. I requested a handicap bathroom. I was very satisfied with the set up. We asked for a king room and it was a good king size room not like one other we stayed with another hotel the night...More
Nice place, nice staff. We arrived quite late. The king size bed was extremely comfortable. The bathtub does appear to be for shorter individuals. Having a fridge and microwave in the room was convenient. Checkout was easy.
Check in was fine. Our room was right in front of the elevator, not where we like to stay. You hear the elevator ding all night. The room itself was nice, very modern. There was no stove and a small 2 pot burner to cook...More
Response from Marvintm009 | Reviewed this property |
Unfortunately no. We rented a car @ IAH and using the Sam Houston Expressway & I-10 took about 40 minutes. Easy on off access to I-10 & we learned that depending on the time/day of your return flight affects when you need... More
Unfortunately no. We rented a car @ IAH and using the Sam Houston Expressway & I-10 took about 40 minutes. Easy on off access to I-10 & we learned that depending on the time/day of your return flight affects when you need to leave the Marriott due to traffic. If you stay here ask at the counter when you should depart? Staff is very friendly and the morning breakfasts are adequate.