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Seamless Check in. Clean room, lots of pillows, quiet, comfy room, acknowledged by name by front desk staff, pool, fitness area, good parking lot, friendly staff, great breakfast!! My second time to stay here, will stay again!
So we picked this hotel for a conference we were attending in Katy. The facilities were modern, nice and clean, and staff was friendly. The hot breakfast was really great also! But the craziest thing, the bathrooms had NO FANS whatsoever. So when you needed...More
2 Thank Cyndi B
Response from nick p, General Manager at Holiday Inn Express Hotel & Suites KatyResponded 12 March 2017
Thank you for your comments CyndiB. We would like to apologize for any inconvenience you may have has at our hotel. Our restrooms are equipped with a automatic sucken system, that is very quite. We do not have any mechical fans you may hear. I...More
MOLDY SMELL! Stayed this past weekend for an event in the area. I checked into 429. By 11:30 pm I could not take the mold smell any longer. My eyes were swollen and itching. There was no hot water to even take a shower. I...More
1 Thank cconnor31
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites KatyResponded 10 March 2017
Thank you for staying with us and for leaving a review. It is really unfortunate that you were not able to fully enjoy your stay with us due to the unacceptable condition of the room. Please accept our sincerest apologies for any inconvenience...More
Old rooms, mine both smelled bad. Not the greatest internet. Alot of noise from the highway nearby. Water was always pretty hot. Good front desk help. It was close to where I was working, so I would stay here again mostly because of the location.More
1 Thank Zachary L
Response from nick p, General Manager at Holiday Inn Express Hotel & Suites KatyResponded 19 January 2017
Thank you for your comments. We greatly appreciate any feedback that may help in areas needed. I do apologize for any inconvenience you may have had during your recent stay. We strive to make sure our guest have a great experience. I do hope you...More
stayed here during xmas family visit. i stay at hundreds of hotels a year - and many are Holiday Inn Express. It is a good value, with standard rooms, and standard amenities. It was almost empty - but the staff was good. just wish IHG...More
1 Thank David S
Response from nick p, General Manager at Holiday Inn Express Hotel & Suites KatyResponded 8 January 2017
Thank you so much for your comments. We appreciate any feedback from our guest that will help improve our service. I will definitely be forwarding this to our IHG HQ, for review. I am glad you enjoy our other amenities. If there is anything we...More
US$92 - US$126 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Business Hotel in Katy
Non-Smoking Rooms ,
Number of rooms
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