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Holiday Inn Express Hotel & Suites-DFW North

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#26 of 77 Hotels in Irving
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites-DFW North
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296 Reviews from our TripAdvisor Community

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Calgary
Reviewed 3 weeks ago

Overall the hotel was above average but you could tell it is getting a little dated. However, I would recommend staying. They are about to conduct a major renovation. The stafff was excellant. If you're looking for value in the area compare to some higher priced hotels I would recommend staying here.

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Helpful?
Thank David J
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for your feedback about my hotel and staff. I appreciate your comments and will pass them on.

Charlotte, North Carolina
Reviewed 18 February 2017

Got stranded at DFW and got a distressed passenger voucher to Holiday Inn Express.... in ARLINGTON. While I was waiting for my shuttle, another Holiday Inn shuttle pulled up.... and the driver took one look at my voucher and said: "That's not us, it's 35 minutes away! But we are right down the road and we will honor your voucher....

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Helpful?
Thank Nightowl_RN
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

I'm so glad our staff was able to help. Thank you very much for your feedback!

Andrews, Texas
Reviewed 29 January 2017

We booked this hotel last minute over the 1800 number and the women advised me it was a queen bed room. Upon arrival, the African American man at the front desk was SO RUDE, did not greet us and barely even said a word! After check in, we went to the room and realized it was full size beds and...

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Helpful?
Thank sandykings84
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

I am so sorry for the attitude and service you received. I sat down with the individual involved to make sure this service will never happen again. We are training or retraining most of the staff at the front desk to offer the service you expect. I appreciate your feedback to help me improve all areas of service.

Minneapolis, Minnesota
Reviewed 21 January 2017

Have NEVER had a worse experience trying to get from an airport to a hotel. We were stranded, standing in freezing weather, waiting over an hour for a shuttle that never came, despite our repeated calls to the hotel. We ended up having to pay for a taxi to get us to the hotel, even though the shuttle was the...

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Helpful?
Thank jillextra519
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for your feedback on my hotel. I apologize about all he issues with transportaion and the service received from our staff on your calls. The service you received is not what we strive to deliver. I am working on hiring additional staff for our shuttles and improving our times and service. If you would like to add additional...

Arlington, Texas
Reviewed 18 January 2017

I picked this hotel to stay at because I had to pick up 2 friends at the airport very late. I checked in before they did and when I got to the room I was presently surprised at how big & spacious the room was. It was very much needed for the 3 of us so we could each have...

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Helpful?
Thank amytx84
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Thank you for your feedback. I'm glad they were able to respond to your issue with the smoke detector in a timely manner. Hopefully you will be able to spend more time with us on your next visit. Thanks again!

San Francisco, California
Reviewed 7 January 2017

Booked this last minute due a flight delay. All I wanted was a comfortable bed to sleep in for a few hours and an airport shuttle to avoid paying for a taxi. I called the hotel around 10:40 pm as soon as I landed and was told the wait for the shuttle would be 20-40 minutes. Fine, I can wait...

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Helpful?
Thank delrefugio
Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

I appreciate your feedback and want to apologize about the long wait for the airport shuttle. I just took over this hotel and i am working on staffing levels, service and training to prevent problems like you experienced. Thanks again for your feedback.

Reviewed 1 December 2016

We stayed at this hotel the night before our flight the next morning. The next morning the shuttle was right on time & got us to the airport in plenty of time. My only minor complaint is on our return the shuttle took over 30 minutes to pick us up. It is only a small van & fills up fast....

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Thank michael a
Arvada, Co, Usa
Reviewed 19 November 2016

You will wait at the airport for the shuttle to make a couple of other runs before picking you up. Then you will find out all of the shuttle 'reservations' back to the airport are full, and you will have to take a cab. And they won't pay for a cab because the shuttle is complimentary. BUY A BIGGER SHUTTLE!...

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Helpful?
Thank aghadden
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites-DFW North, responded to this review

Dear aghadden, Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites-DFW North. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from...

Oak Park, California
Reviewed 2 November 2016

I stayed at this hotel for a business trip and it was very convenient for me in terms of location. I arrived late into DFW and I checked into the hotel after midnight. The breakfast at Holiday Inn Express is always satisfying and they even had pumpkin spice creamer! (I hope they have peppermint for the holidays...) The airplane noise...

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Thank laf00
Bournemouth, United Kingdom
Reviewed 1 November 2016

We chose this hotel because we had an early flight and needed a hotel with a shuttle which started very early. The shuttle here starts at 4.15 am. and was on time. We were too early for breakfast but were provided with complimentary breakfast bags. The room was clean and comfortable but as this is an older hotel, was in...

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Helpful?
Thank HandH77

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Dallas/Fort Worth hotel is in an ideal location. You'll receive superior accommodations in Dallas/Ft Worth (DFW) when you choose the Holiday Inn Express Hotel & Suites DFW North. Ideally located one mile from DFW Airport, our Dallas hotel offers several convenient services like a free shuttle to and from the airport. Short-term travelers and long-term visitors will both enjoy staying in our hotel in the DFW Metroplex. Visitors will find our DFW hotel the ultimate in convenience due to the area's business attractions. Situated among more than 8,000 companies, including 4 global headquarters for Fortune 500s, our DFW accommodations, multiple meeting rooms, and 24-hour business center fit the ambitious mindset of our local businesses. Travelers looking for hotels near DFW airport will be happy to find that we are only 12 miles from Six Flags and Wet 'n Wild Water World. The Galleria Mall, Grapevine Mills Mall, and Ft. Worth Stockyards have Texas treasures and souvenirs for you to remember your DFW vacation. Because every room is a newly renovated suite filled with new amenities, guests will feel at home throughout their DFW stay. Escape for a relaxing dip in our outdoor pool, and stay connected throughout your trip with free high-speed Internet access available in every room. Whether you're enjoying a Texas family vacation or business trip, our Holiday Inn Express Hotel and Suites near DFW is the perfect choice. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites-DFW North

Address: 4550 W John Carpenter Fwy, Irving, TX 75063-2301
Region: United States > Texas > Irving
Price Range: €81 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites-DFW North 2.5*
Number of rooms: 163
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Also Known As:
Holiday Inn Express Hotel And Suites-Dfw North
Holiday Inn Irving
Irving Holiday Inn
Holiday Inn Express Hotel & Suites-DFW North Irving, Texas
Hotel Style:
#11 Romantic Hotel in Irving
#22 Family Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites-DFW North staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites-DFW North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A different hotel”
 of 5 bubbles aghadden, 18 Nov 2016 | Read review
“Higher Floor”
 of 5 bubbles laf00, 2 Nov 2016 | Read review
“Don't expect service breaches to be addressed. Many many properties in the immediate area. Stay at some other hotel.”
 of 5 bubbles long3view, 14 Oct 2016 | Read review
“While right by DFW, we did not hear planes flying over at night. The suite was excellent.”
 of 5 bubbles Vicki4664, 7 Sep 2016 | Read review
“Their are rooms available with a view of the pool area which was lovely”
 of 5 bubbles marye685, 6 Sep 2016 | Read review
5 of 5