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Embassy Suites by Hilton Dallas DFW Airport South

1,098 reviews
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Traveller (188)
Room & Suite (42)
Dining (16)
Overview
  • Excellent42%
  • Very good27%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Dallas DFW Airport South
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,098)Write a Review
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1,088 results
Traveller rating
436
297
185
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71
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436
297
185
99
71
Show reviews that mention
All reviewsmade to order breakfastevening receptionindoor poolbreakfast staffan older hotelcomplimentary breakfastdfw airportsix flagsliving areabusiness tripdefinitely stay here againshuttle servicefree shuttleatriumhenrydallasstadium
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1 - 5 of 1,088 reviews
Reviewed 5 days ago

I was the Trainer for a 4 day program by ThyssenKrupp Elevator. Special thanks to the superb people who helped us out continually: Dave (Chief Engineer), Henry, Jamal (A/V), Brendon (A/V), Victoria, Sonja, and our daytime Banquet Manager (sorry....can't remember her name). The front desk...More

Review collected in partnership with Embassy Suites Hotels
Thank Jeff O
Hotel's Favourite
Reviewed 8 December 2017

I really enjoyed my recent stay at Embassy Suites, I had a large suite to conduct a business meeting for my staff and I needed privacy and good internet connection for my video teleconference. The office desk easily sits two people of either side and...More

Review collected in partnership with Embassy Suites Hotels
Thank lorettaw986
Response from Mary H, Manager at Embassy Suites by Hilton Dallas DFW Airport SouthResponded 11 December 2017

Thank you for staying at Embassy Suites by Hilton DFW South. I am glad you had such a good experience and the suite and staff met your needs. We look forward to welcoming you back soon.

Reviewed 1 week ago

Business event. Not a bad hotel. Staff clearly is motivated to excell. They try. Shuttle was slow coming to the airport to pick up. Receptionist couldn't describe where to wait, but they tried. Evening food in the bar was average, but good beer.More

Review collected in partnership with Embassy Suites Hotels
Thank Rick B
Response from Mary H, Manager at Embassy Suites by Hilton Dallas DFW Airport SouthResponded 6 days ago

Thank you for staying at Embassy Suites by Hilton DFW South and I am happy to hear you found the staff caring. Thank you for your feedback and we will consider the areas your mentioned that we could do better at. We hope to welcome...More

Reviewed 1 week ago

My wife and I were staying to celebrate our 21 anniversary. I understand the Volleyball party would have kids running around. But all the other kids in the pool and playing chase on the various floors made Embassy unclassy hotel. There were no management staff...More

Review collected in partnership with Embassy Suites Hotels
Thank Steve T
Response from Alma H, Front Office Manager at Embassy Suites by Hilton Dallas DFW Airport SouthResponded 1 week ago

Dear Steve, Thank you for your recent survey about your stay at our property. I am so sorry that your experience was not a perfect "10" which is what strive to provide in all of our customer interactions at the hotel. We would love to...More

Reviewed 1 week ago

The location is great with free shuttle and great free cooked to order breakfast and buffet. Dinning staff was exceptional. Rooms shabby, with frayed worn carpet, worn mattresses. First room we checked into was smelly and had black mold. We were told by the manager...More

Review collected in partnership with Embassy Suites Hotels
Thank KRMRDH
Response from Alma H, Front Office Manager at Embassy Suites by Hilton Dallas DFW Airport SouthResponded 1 week ago

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$140 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Irving
#27 Business Hotel in Irving
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Irving
#27 Business Hotel in Irving
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (188)
Room & Suite (42)
Dining (16)
Pool & Beach (2)
Hotel & Grounds (147)
Bathroom (6)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
laurieseng
21 December 2017|
AnswerShow all 4 answers
Response from Alma H | Property representative |
Breakfast is from 6-930am M-F and 7-10 Saturdays and Sundays
0
Votes
Stanley F
6 December 2017|
AnswerShow all 6 answers
Response from Mary H | Property representative |
There is not a hotel run shuttle to the event.
0
Votes
Stanley F
4 December 2017|
AnswerShow all 2 answers
Response from Mary H | Property representative |
There is not a shuttle option to go to the game. Most people opt to take an Uber now if they do not want to drive.
0
Votes
Room Tips
"Back of hotel is quieter then the front"
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"Great View... Poor Food and Management!"
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"The room might be a little noisy if facing the highway, and the DFW airport, especially at 7am."
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"Ask for a room on a higher floor for a beautiful view - all are quiet - no traffic noise"
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