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The genuinely friendly staff set the tone for my stay as soon as I walked into the lobby, and their cheerful attitude was evident throughout my entire stay. Can’t say enough about this great group of customer service professionals!
Check-in was quick, and I was...More
I found this hotel to be really clean and the rooms are as well. Hotel staff is very accommodating and friendly. Breakfast had quite an assortment and they did have hot offerings as well. Hotel shuttle can be scheduled at the front desk. All in...More
I was skeptical about booking a room at this hotel because of some of the negative reviews it got. But as it turns out, it’s not bad at all. It has gone through some renovations so our room looked new and modern. The bathroom, however,...More
Thank Jennifer G
Response from Max P, General Manager at Holiday Inn Express Hotel & Suites Irving North-Las ColinasResponded 9 January 2018
Thank you very much for your recent stay at the Holiday Inn Express & Suites Irving Convention Center Hotel. I am happy to hear that you enjoy your overall stay with us. Great customer service and cleanliness is our main focus. We value...More
I was surprised with the size of the room at this Holiday Inn...it was bigger than a usual hotel room. The only downside is that the pillows are too thick that it is hard to lie on them with your head as you may end...More
It took over 30 minutes at the front desk to get a room that was ordered on line and already paid for. 4 days later, I happened to check my credit card charges and found out they double charged me. I called to get the...More