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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
My husband and I stayed at Aloft last weekend..... Unfortunately, I was not impressed with the hotel itself. The staff was pretty nice, though. The location was pretty good and there was food options in the parking lot, so an easy walk which was helpful...More
1 Thank heather b
Response from GMAloftLasColinas, General Manager at Aloft Las ColinasResponded 20 August 2015
Thank you for your review. I appreciate your comments and I apologize we did not meet your expectations. We clearly could have performed better relative to our room product and communications. It is through comments such as yours that we can address areas of need....More
I´ve been in this aLoft many time in the last few year. It is well located in Irving, clean and the staff is great. The free internet, the bar and lobby are all nice.
There are good options to eat on quick driving distance.
I...More
1 Thank Oscar M
Response from GMAloftLasColinas, General Manager at Aloft Las ColinasResponded 20 August 2015
Thank you for your review. We appreciate your business and frequent returns. We strive to be the best at all times and I am glad to hear you enjoy staying with us. Hope to see you again in the near future.
All the Best!
Kevin...More
This was my first time staying at an Aloft and thought it was a decent hotel. The hotel gives a $5 voucher each day that you do not use housekeeping services which is a great perk. The voucher can be used for breakfast sandwiches, fruit,...More
1 Thank candy0730
Response from GMAloftLasColinas, General Manager at Aloft Las ColinasResponded 21 August 2015
Thank you for your review. We appreciate you staying with us and your feedback. We will use comments such as yours to better enhance our service and offerings in the future.
All the Best!
Kevin Buck
General Manager
Aloft Las Colinas
My significant other knows i have a passion for visiting hotels, especially the boutiques. He surprised me w this staycation treat and we had such a luxury feel stay. The linens were fresh and clean. The bathroom seemed a little tight but the vanity area...More
1 Thank BrightEyes1221
Response from GMAloftLasColinas, General Manager at Aloft Las ColinasResponded 20 August 2015
Thank you for your review. I am glad to hear your getaway was relaxing and you enjoyed your stay. We look forward to your return in the future.
All the Best!
Kevin Buck
General Manager
Aloft Las Colinas
We prepaid for 3 nights at this hotel for a short trip to Dallas. Our flight out was delayed multiple times. We called the hotel to inform them we would be arriving in the early am hours. When we arrived we were informed they had...More
2 Thank patricia102013
Response from GMAloftLasColinas, General Manager at Aloft Las ColinasResponded 20 August 2015
Thank you for your review. Please accept my sincere apology as we clearly could have handled this better. It is our responsibility to better prepare for situations such as this and we dropped the ball. I appreciate the details of your review so that I...More
Hello Dave and Wendy!!!
Thank you for reaching out to us!! we are happy to assist you with your upcoming booking. We would like to request that you contact the hotel directly, and our Guest Service Agents will be happy to... More
Hello Dave and Wendy!!!
Thank you for reaching out to us!! we are happy to assist you with your upcoming booking. We would like to request that you contact the hotel directly, and our Guest Service Agents will be happy to assist you in confirming the wedding group rate and booking the rooms for you.
Again, thank you contacting us, we look forward to speaking with you!
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Room Tips
"Chipotle,jimmy Johns and corner bakery are all close and a meditteranian and pizza restaurant are also close..."
