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Extended Stay America - Dallas - Las Colinas - Green Park Dr.

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69 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Dallas - Las Colinas - Green Park Dr.
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Showing 68: English reviews
Reviewed 19 December 2016 via mobile

Tonya who works at the front desk checked me in today and she was so accommodating and friendly and helpful! I love this place now because of her welcoming and welcoming attitude. She found me a room on the floor I wanted and the building I preferred.Thank you Tonya.

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Helpful?
Thank Heather F
Manager_11525, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr., responded to this review

Thank you for taking the time to share your experience. It is great to read about the excellent customer service you received from our staff. Tony especially will be informed on the great job. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 16 December 2016

Weekly different Roomrates,Weekly Roomservice is only changing Towels(when he comes)unfriendly Personal on the Frontdesk(only Miss Lucia try to help you and is friendly)The Standard between this 3 Houses is to big.

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Thank Mufflon J
Houston, Texas
Reviewed 15 December 2016

I always come to Extended Stay in Las Colinas when working in Irving. Lucia at the front desk is always helpful when I need assistance as well. Room s are clean and updated, with free wifi, available laundromat, and grab n go breakfast.

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Thank texsafaris
Manager_11525, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr., responded to this review

Thank you for taking the time out to write a review. It is good to know you were well accommodated by our staff properly and that our amenities were to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Garrison, Texas
Reviewed 2 August 2016

I have been staying at the west chase extended stay now for at least a year and a half. The management and the staff are all terrific. They make me feel like royalty every time I come. I would not even think about trying another place. Thanks to Miss Maria Rodriguez and her staff who make it like a home...

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Thank DSarkies
Manager_11525, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr., responded to this review

Thank you so much for sharing your experience with us. I am proud of our team for giving excellent customer service. We take customer service seriously, and I am glad you reaped the benefits. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Fort Worth, Texas
Reviewed 15 July 2016

I've stayed at this property several times over the last few years and really like it. The staff is great, the rooms well equipped, and a very convenient location. Housekeeping is only weekly, but that is enough for me and they do a great job. Free coffee, fruit, and granola bars in the morning are a nice touch. My only...

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Helpful?
Thank DonfromTexas
Manager_11525, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr., responded to this review

Thank you for taking the time to share your comments in a review. It is pleasing to know that not only did our staff provide excellent customer service, but you found our other amenities including the grab-and-go breakfast and hotel location to your liking. Thank you again for sharing your experience with us. We would love to see you again,...

The Colony, Texas
Reviewed 12 July 2016

I would highly recommend staying at the Extended Stay America in Las Colinas. The rooms were very clean and the service was always friendly and accommodating. The pool is large enough for many families to enjoy. They have a gas grill for guests to use, which I did, and a great selection for breakfast snacks in the mornings. The coffee...

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2Thank Dan H
Manager_11525, Manager at Extended Stay America - Dallas - Las Colinas - Green Park Dr., responded to this review

We appreciate your kind words in your review. I am glad to see you enjoyed our amenities and our grab-and-go breakfast. It's also good to know you took advantage of our grills for guests. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

crestline
Reviewed 9 July 2016 via mobile

This hotel had horrible service. They only clean the room once a week after you had been there a week. So during a 13 day trip, my room was serviced once. If you wanted clean towels or sheets, you had to bring them to the front desk yourself. When we asked for additional pillows we were told we didn't need...

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1Thank Brandie C
Lufkin, TX
Reviewed 10 May 2016

We made reservations for the Extended Stay America next door thru priceline, but when we arrived, they told us they were overbooked so we were bumped to this hotel. We were in the 2nd building, first floor. Front desk clerk was friendly and informative. Room was clean and spacious, two double beds and a sleeper sofa. Main issues in our...

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Thank moorean6
Reviewed 7 May 2016 via mobile

I stayed at this location for a month and a half. The plumbing constantly clogged. Also, I was supposed to have my room cleaned once per week. I had to frequently request my room cleaned because it would not be cleaned on the scheduled date. Lastly, I was told I didn't have to pay a weekly rate for one week...

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1Thank Josephjones1911
Covington, Georgia
Reviewed 10 April 2016 via mobile

I will never stay at an extended stay ever again. Reserved and got a conformation on 2 rooms. Got there 30 minutes later and was told only one room was available because other one was dirty. So I slept on plastic cover on fold out couch with no pillow or cover. So next day I was sent to another extended...

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1Thank joncat0930

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Dallas - Las Colinas - Green Park Dr.

Address: 5401 Green Park Dr, Irving, TX 75038 (Formerly Extended Stay Deluxe)
Region: United States > Texas > Irving
Price Range: €90 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Dallas - Las Colinas - Green Park Dr. 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotels.com, Priceline and Travelocity so you can book your Extended Stay America - Dallas - Las Colinas - Green Park Dr. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Dallas Las Colinas Hotel Irving
Extended Stay Irving
Irving Extended Stay
Extended Stay America - Dallas - Las Colinas - Green Park Dr. Irving, Texas
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Questions & Answers

Questions? Get answers from Extended Stay America - Dallas - Las Colinas - Green Park Dr. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the Deluxe suite!”
 of 5 bubbles wstevend, 14 Jan 2017 | Read review
“Dishes, pans and utensils available on request”
 of 5 bubbles texsafaris, 14 Dec 2016 | Read review
“I have stayed in several they are all nice.”
 of 5 bubbles DSarkies, 2 Aug 2016 | Read review
“Don't get by the elevator”
 of 5 bubbles Diam0nd00, 15 Jan 2016 | Read review
“suite style;stove top; pullout sofas”
 of 5 bubbles 725cd, 22 Sep 2015 | Read review
5 of 5