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The Westin Dallas Fort Worth Airport

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#6 of 78 Hotels in Irving
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The Westin Dallas Fort Worth Airport
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1,224 Reviews from our TripAdvisor Community

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Showing 1,189: English reviews
Los Angeles, California
Reviewed 22 July 2015

I just want to thank Steven Q for helping me get back into my suite, as well as walking my bags in for me. Just shows the hospitality and the Hotel Management's customer service philosophy trickling down to all levels of the staff. Thanks for an awesome week!!! The Presidential Suite!!! You are guys rock!!!

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Helpful?
Thank gdavid1
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to comment on your recent stay. I am pleased to know that the staff gave you exceptional service. We pride ourselves in our hotel and our service. Our goal is to make life easier for our guests and to help them relax and revive and in your case it seems that we have exceeded...

Fort Worth, Texas
Reviewed 21 July 2015

I attended a family reunion dinner at the Westin: the food was very good with excellent flavor. The service was excellent from the dinning staff. This is one of the best kept secret in the DFW area!!!

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1Thank post72015
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your experience and we hope to welcome you back to The Westin Dallas Fort Worth Airport Hotel. Jeremy Berlin General Manager

Austin, Texas
Reviewed 20 July 2015 via mobile

My name is Michele and I'm visiting the hotel for training class from walmart. I was having issues getting on the Internet with my Xbox and I had asked Josh at the desk what can I do. He gave me options, and I ended up calling tech support. What surprised me, was the next day, he asked me if I...

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Helpful?
Thank lvsbatman
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for completing a Westin survey. I am pleased to hear that Josh was so helpful. We are very happy to have Josh on our team, and I will make sure to let him know about your kind words. We look forward to welcoming you back when your travels bring you to the DFW area. Jeremy Berlin General Manager

White Oak, Texas
Reviewed 19 July 2015 via mobile

Stayed here a night before flying out of DFW. The rooms are clean and good enough value for one night but they really need to step it up with the valet. Took forever to get our car because there was never anybody at the valet stand. Don't be in a hurry to get to the airport unless you self park.

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Helpful?
Thank Jeannette C
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for letting us know about your stay at our hotel. I am very pleased to know you had a pleasant and relaxing stay. I do apologize that the valet service was not accommodating to your needs, but I see that all in all you enjoyed your stay with us. Thank you again, and we look forward to welcoming...

Cocoa Beach, Florida
Reviewed 16 July 2015

Another business trip to Dallas brings me back to the Westin. I absolutely refuse to stay anywhere else. Everything about this hotel is standard Westin level quality except one thing - the service. Mr. Tony Santos is the king of service at the Westin. He always greets me by my first name when I walk in the door, always wants...

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Helpful?
Thank kirk r
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Welcome back to the Westin, and we thank you for completing a Westin survey, it certainly sounds like you have earned the title "Life Long Guest". I see that we never disappoint and that we always hit every mark on each of your stays. I am pleased to hear that the Tony always goes above and beyond to make your...

Menomonee Falls, Wisconsin
Reviewed 13 July 2015

I stayed at this property for a business meeting. The staff was very helpful and accommodating. Anything that I needed, they were very quick to assist. Manuel Mata was the Assistant Banquet Manager and he was amazing and accommodating. If you are at this property be sure to say hi to him!

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Helpful?
Thank awitz327
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

I want to thank you for letting us know about your stay here at our hotel. I am pleased to hear that Manuel was so accommodating to make your meeting such a success. I see that we met all your expectations and that our friendly professional staff took great care of you. We work hard to deliver an exceptional guest...

Texas
Reviewed 11 July 2015

This is a nice spot close to the airport. Nice room, good bed, good AC. Can't beat it for the price. Check in was quick it's not far from many restaurants. The location is great with easy on and off the highway.

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Helpful?
Thank FacedowninCabo
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to welcome you back if your travels bring you to the DFW area. Jeremy Berlin General Manager

Reviewed 8 July 2015

We had a great stay! The staff were friendly and helpful, always trying to make sure that your stay was pleasant. The room was full of higher end toiletries, a robe and a "good" blow dryer (not the attached to the wall ones that you typically get in a hotel). The rooms were exceptionally clean with a "green" option to...

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Helpful?
Thank Elaine M
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for letting us know about your stay at our hotel. I am very pleased to know you had a pleasant and relaxing stay. I do apologize that the valet service was not accommodating to your needs, but I see that all in all you enjoyed your stay with us. Thank you again, and we look forward to welcoming...

Albany, New York
Reviewed 7 July 2015 via mobile

This hotel offers outstanding customer service. During a past visit I left my iPad on the nightstand. Although I didn't discover it missing until several days later. I called the hotel after a little process of elimination to ask if it was found. The manager,I think his name was Michel, advised that he would contact housekeeping and call me back....

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Helpful?
Thank Dee B
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for taking the time to complete a Westin survey. We have a lot of pride in our hotel and our service. I am pleased to know that you enjoyed your stay and our quick response to your lost item. I will be sure to let my staff know their professionalism and helpfulness is being noticed. We do have...

Washougal, Washington
Reviewed 3 July 2015 via mobile

They did everything they possibly can to make my stay enjoyable I definitely love this hotel and I will be coming back every week for work you guys are rock stars keep up the great work! Oh and by the way the beds are so comfortable literally heavenly right when I laid down after flying all night on a redeye...

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Helpful?
Thank Ejay R
Jeremy B, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

We appreciate the time you have taken to recount your experience to us. We appreciate all the wonderful compliments. We have a great deal of pride in our hotel and our service. I see that our staff took great care of you and that we met your every need. With our Heavenly bed program, we pride ourselves on a relaxing...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Raising the bar among airport hotels, the Westin Dallas Fort Worth Airport is a chic, comfy retreat where you can relax and revive. Our Dallas airport hotel is adjacent to DFW International Airport and offers free shuttle service to/from for guests. Take a refreshing dip in our outdoor heated pool, or get your pulse racing in our WestinWORKOUT(R) Fitness Studio. Perk up with a fresh cup of Starbucks (SM) Coffee at our in-house cafe, pick up a snack at our Market, or enjoy a Southwestern-style meal at our BlueFire Grille restaurant. Each of our 506 guest rooms and suites are beautifully decorated and equipped with contemporary amenities like Wireless High Speed Internet Access. Enjoy a peaceful night's sleep in our signature Heavenly(R) Bed and refresh in our spacious bathrooms. ... more   less 

Additional Information about The Westin Dallas Fort Worth Airport

Address: 4545 W John Carpenter Fwy, Irving, TX 75063-2302
Region: United States > Texas > Irving
Price Range: €106 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Dallas Fort Worth Airport 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
The Westin Dallas Fort Worth Airport Hotel Irving
Westin Hotel Irving
Westin Irving
Irving Westin
The Westin Dallas Fort Worth Airport Irving, Texas
Hotel Style:
#3 Luxury Hotel in Irving
#5 Business Hotel in Irving
#9 Romantic Hotel in Irving
#17 Family Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Dallas Fort Worth Airport staff and other travellers.
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Questions? Get answers from The Westin Dallas Fort Worth Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors are best”
 of 5 bubbles USMIKE77, 28 Oct 2016 | Read review
“The hotel is under a flight path into the airport. I was on a higher floor and the jet noise was noticeable but not intrusive.”
 of 5 bubbles chrisnO4815ZR, 27 Oct 2016 | Read review
“Corner suites are very large and can easily sleep four people”
 of 5 bubbles 536nealb, 30 Sep 2016 | Read review
“Get a room facing airport to see sunsets and planes taking off.”
 of 5 bubbles 639natalied, 28 Sep 2016 | Read review
“Perhaps a lower floor might help with noise level. Be sure to ask.”
 of 5 bubbles LookingForWarm, 25 Sep 2016 | Read review
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