We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsthe club loungedfw airportfront deskspg memberomelet barlobby barevery half hourrestaurant staffcorner roombit datedstaff was friendly and helpfulwould stay here againnice hotelcancelled flightshuttle servicecheck in was a breezenight's sleep
The hotel was close to the airport and they offered a free shuttle. I called after arriving at the airport and the shuttle showed up in 13 minutes. Check-in was easy and friendly.
The room was fairly nice. Not everything appeared to be...More
Stayed here for just one night but thoroughly enjoyed the stay. Room although small was well appointed and we had a view of the airport which was good to view the planes from. Great bed and shower although shower was in the bath. Evening meal...More
Here for a meeting, just one night. Using my usual criteria, I'd say the shower was good. I spent an inordinate amount of time trying to find places to plug in my phone and tablet, they could definitely use more outlets. Slept well. Coffee/hot water...More
Response from timcartwright2017, Manager at Sheraton DFW Airport HotelResponded 20 November 2017
Thank you so much for your feed back! We greatly appreciate you sharing with us your experience! While you did have some hi-ups, we are committed to ensuring these items are addressed and corrected! Thank you again, and have a Happy Thanksgiving
Got to the hotel very late, 11:00 or so,, they couldnt find my reservation. Gave them conf number and said it was cancelled due to bad credit card. I explained we got new company credit cards the day before and in response to the email...More
1 Thank Sean S
Response from Amber V, Front Office Manager at Sheraton DFW Airport HotelResponded 12 November 2017
Thank you so much for the feedback, Sean. I have taken your comments and shared them with the hotel, and we will address the items you mentioned immediately. Again, thank you and I am sorry for your experience.
We stay here before Cowboys games because it’s easy for clients to fly in and out and get to the hotel easily. A good 20 minute to the stadium but mostly HWY.
the bar is great and there are plenty of TV’s to catch college...More
Yes! There is a shuttle operated by the city of Grapevine that picks up from our hotel in afternoons and evenings and goes round trip. Only $5! Stops at Grapevine Mills and Main Street. Contact hotel directly for more... More
Yes! There is a shuttle operated by the city of Grapevine that picks up from our hotel in afternoons and evenings and goes round trip. Only $5! Stops at Grapevine Mills and Main Street. Contact hotel directly for more details or google the Grapevine Shuttle.