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All reviewsthe club loungedfw airportfront deskspg memberlobby barrestaurant staffcorner roombit datedstaff was friendly and helpfulcomfortable hotelwould stay here againcancelled flightnight's sleepcheck in was a breezeleave your carroom servicemini fridge
Stayed here on business recently and was really impressed with the level of service from this property. Being my first stay and having being booked by my company, I didn't really know what to expect. The hospitality of the staff was fantastic. Rarely do I...More
Hotel offers a complimentary shuttle which requires a phone call to summon it. Took approximately 10 minutes to arrive. Late afternoon check in was slow with only one staffer. Was given a handicap accessible room without asking for it and did not want to take...More
Response from Amber V, Front Office Manager at Sheraton DFW Airport HotelResponded 10 February 2018
Thank you for choosing to stay at the Sheraton DFW Airport Hotel and providing your honest feedback on Trip Advisor.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable...More
My wife and I stayed at this hotel so we could be near the DFW airport. It's a fabulous hotel. We got the buffet breakfast, which was included with our room, and it was delicious. The lounge area is well appointed, the room was very...More
First time staying at this property and I was not disappointed the rooms were clean and in great working order. The staff provided excellent service and the food was very good. I will be making this a go to hotel.
The hotel was close to the airport and they offered a free shuttle. I called after arriving at the airport and the shuttle showed up in 13 minutes. Check-in was easy and friendly.
The room was fairly nice. Not everything appeared to be...More
Yes! There is a shuttle operated by the city of Grapevine that picks up from our hotel in afternoons and evenings and goes round trip. Only $5! Stops at Grapevine Mills and Main Street. Contact hotel directly for more... More
Yes! There is a shuttle operated by the city of Grapevine that picks up from our hotel in afternoons and evenings and goes round trip. Only $5! Stops at Grapevine Mills and Main Street. Contact hotel directly for more details or google the Grapevine Shuttle.