We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsthe club loungedfw airportfront deskspg memberomelet barlobby barevery half hourrestaurant staffcorner roombit datedstaff was friendly and helpfulwould stay here againnice hotelcancelled flightshuttle servicecheck in was a breezenight's sleep
We recently stayed at the Sheraton DFW for a weekend. This hotel was probably a nice hotel 30 years ago. The facilities were clean and the staff were friendly and jovial....also very accommodating. However, the air conditioning/heating unit in our room was faulty and it...More
Response from timcartwright2017, Guest Relations Manager at Sheraton DFW Airport HotelResponded 2 days ago
Beckster68, thank you so much for taking the time to complete a tripadvisor survey. While I am delighted to here of your experience with our team, I'm very sorry to read of your experience with the rest of your stay. If you have some free...More
I love this property and I book it whenever I can! The bar has a lot of open space and allows for a good size gathering and does not make feel overcrowded. Usually when an environment like this is created, the service can suffer...not with...More
Thank scott m
Management response:Responded 28 August 2017
Thank you so much for the kind feed back! Have a great week!
Director of Rooms
This hotel is 5 minutes from DFW and they supply shuttle service. This hotel was a great surprise because it looked like it had just been remodeled. The view from our room was fun we were 12th floor so you can see pretty far and...More
Stayed for one night. Got a great corner room with big windows (532) wrapping around so I could see the planes come and go. The room was impeccable, clean and in mint condition. However I was surprised to see there was no fridge or microwave....More
Ok, I stood here for about 4 hours. First I was disappointed in the shuttle service, they took about 1 hour to pick me up from the airport. I was traveling with my toddler and we were tired from a long trip from Mexico to...More
Response from timcartwright2017, Front Office Manager at Sheraton DFW Airport HotelResponded 1 week ago
I'm very sorry to hear of your experience with our hotel. If you would like to discuss further, please give me a call at the hotel, 972-929-8400.
Yes! There is a shuttle operated by the city of Grapevine that picks up from our hotel in afternoons and evenings and goes round trip. Only $5! Stops at Grapevine Mills and Main Street. Contact hotel directly for more... More
Yes! There is a shuttle operated by the city of Grapevine that picks up from our hotel in afternoons and evenings and goes round trip. Only $5! Stops at Grapevine Mills and Main Street. Contact hotel directly for more details or google the Grapevine Shuttle.