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Sheraton DFW Airport Hotel

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#22 of 77 Hotels in Irving
Certificate of Excellence
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Sheraton DFW Airport Hotel
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189 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Kihei, Hawaii
Reviewed 5 days ago NEWvia mobile

This hotel was clean, the linens were soft and lush. The bed very comfortable with pillow top and feather pillows varied in thickness. Bar food was good enough. Front desk was efficient and friendly. I also loved that they have deaf/hard of hearing options.

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Helpful?
Thank sophie t
Reviewed 1 week ago via mobile

In between trips and had an early flight the next day. We decide to stay at the DFW Sheraton. The gentleman checking me in suggested the room I booked my not be my best choice.( thank you very much) I was upgraded to a much better room that I was able to entertain friends! I will stay here again.

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Helpful?
Thank COCORorh
Fairfield, United States
Reviewed 1 week ago via mobile

Not horrible but kinda awful. Check-In was a cluster. Not equipped for a large group of people with only 1 Trainee staffing the desk. Heating/Cooling wildly varies room to room but we froze most of the time. Wait staff even wore winter coats when serving us. Small group meeting room was hotter than hell. Zero "can do" attitude from staff....

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Helpful?
Thank Scott B
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Scott, we enjoyed hosting the group event you attended this weekend and we're disappointed to learn of your overall experience. We did have a boiler fail the morning of your arrival which created some chilly temps in the restaurant and lobby, and it was repaired same day. Our sundry shop carries the essentials and we love suggestions on...

Reviewed 3 weeks ago via mobile

Used as a stop over. We were on our way to Cancun. We spent the night there, parked our car there ( BE SURE TO CALL AND GET PARKING INFO BEFORE YOU TRY TO LEAVE YOUR CAR--FEES ARE INVOLVED AS IT IS ON AIRPORT PROPERTY!!!) while we were in Cancun for a week, and the spent the night there upon...

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Thank Jim C
Reviewed 8 December 2016

The rooms were quiet, the beds comfortable, and the rooms were nice. Our conference included a breakfast buffet that was excellent. Very friendly employees. There was free cookies, hot chocolate, coffee or punch at the front desk throughout the day. No restaurants nearby, about 2 miles away to the closest. There were renovations of some of the restrooms going on.

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Thank Greg S
Reviewed 4 December 2016

Great Location in Distance to the Airport and with the combination of the Hotel Shuttle as well as the Tourbus stop, many Destinations for Shopping and Dinning are in easy reach. Service was great (well, there is always that one person...lol) with all staff being engaged and committed to providing Service to the Guest's expectation. Rooms were clean and comfortable...

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Helpful?
Thank Beate C
Renton, Washington
Reviewed 26 November 2016

I travel frequently for business and had to book a last minute trip on my SPG app for a room at the Sheraton DFW because I had business in the area. I'll start by saying the people that work there (from the shuttle driver to the front desk staff and the folks in the lobby bar) were extremely friendly and...

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Helpful?
Thank Thor2004
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Thor2004, Thank you for selecting our hotel during your holiday travels. And thank you for the kudos for our team members and craft beer selection. My apologies your guestroom was entered while a DND sign was present. We were delivering wine and snack amenities to our Platinum level guests, as the Club Lounge was not serving due to...

San Diego, California
Reviewed 22 November 2016

The property is very nice and has a warm feel. what really made our stay the best was Olimpia in the club lounge. She was so positive and so helpful. we came in the second day right at closing and she made us feel as she just opened. You have a gem with an associate like her. I will definitely...

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Thank Island G
New Jersey
Reviewed 17 November 2016 via mobile

Some aspects are nice, but overall disappointing. Room was musty and sound from the bar carried up. Bathroom was dingy and outdated with an small tub/shower combo with a low shower head that had little pressure. Won't stay again unless other options are unavailable.

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Thank TophersTravels71
Reviewed 14 November 2016

My daughter's wedding was at this hotel. It was a beautiful event! The room was clean, however there was a conference the same day. The conference group was quite noisy. I enjoyed my stay and the staff was friendly.

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Helpful?
Thank Emma C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton DFW Airport recently completed a $6m renovation of all guestrooms and public areas. We offer FREE guestroom WIFI access and FREE shuttle to DFW Airport. Conveniently located to many offices and corporate HQ in the Irving, Las Colinas, Grapevine, Addison/Galleria and Southlake/Westlake areas. ... more   less 

Additional Information about Sheraton DFW Airport Hotel

Address: 4440 W. John Carpenter Freeway, Irving, TX 75063
Region: United States > Texas > Irving
Price Range: €108 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton DFW Airport Hotel 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Irving
Irving Sheraton
Sheraton DFW Airport Hotel Irving, Texas
Hotel Style:
#18 Romantic Hotel in Irving
#24 Family Hotel in Irving
#25 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton DFW Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton DFW Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“SPG membership helps get a better room”
 of 5 bubbles Thor2004, 26 Nov 2016 | Read review
“Rooms not on the runway side of hotel are quieter”
 of 5 bubbles SedonaBob55, 4 Nov 2016 | Read review
“Fast elevators”
 of 5 bubbles ronprier, 27 Oct 2016 | Read review
“Understand from others that rooms on south side are a bit quieter.”
 of 5 bubbles LLG48, 2 Oct 2016 | Read review
“Ask for odd number room, that's the side not facing DFW landing strip”
 of 5 bubbles tomo38, 22 Sep 2016 | Read review
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