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Serious Quality Issues! The outside of the building looked o.k., however, Guest(s) Beware. . . Pet friendly hotel, but, other creatures were present, (bugs), in rooms also.
Needs some SERIOUS deep cleaning. Unwelcome odor in the rooms, (fumigation? spray for bugs?). Booked through ORBITZ. Cross...More
I had to find a place quickly and wasn't looking for anything more than a bed and bathroom. I booked this room through Priceline.
It appears to be fairly new and is a clean place and not a bad neighborhood. It had a small stove...More
Immediately struck by how dirty the room was! Visible black bacteria ring under toilet bowl rim, floor needing swept/vacuumed, liquid splatters on cabinets. Bed/pillows hard and uncomfortable. Non-smoking room smelled like an ashtray! Run!More
1 Thank Nunjisgirl
Response from Manager_11525, General Manager at Crossland Studios - Dallas - IrvingResponded 12 October 2015
Thank you for your recent review of your stay. I sincerely apologize for the cleanliness issues you experienced. As this hotel’s manager, I can assure you that I will be using your comments as a training tool to coach our housekeeping staff to ensure your...More
Checked into my room and right away was stunned at how dirty it was. The walls were stained, there were crumbs on the counter, and the floor has never seen a broom. The mattress creaked and when I pulled the sheets to see the mattress,...More
Thank Jeff J
Response from Manager_11525, General Manager at Crossland Studios - Dallas - IrvingResponded 30 September 2015
Thank you for your recent review of your stay. Please accept our apologies for the room conditions you experienced. Your comments were reviewed by the staff, and we will make sure we are thoroughly inspecting rooms and linens prior to guest arrivals. Thank you very...More
This place is very customer satisfaction oriented. I arrived at 7pm to check in and they greeted me happily, gave me and other people 100% of their attention. I left my card inside my room, and kept losing it, and they kept helping me out...More
1 Thank 14alfonsof
Response from Manager_11525, General Manager at Crossland Studios - Dallas - IrvingResponded 29 September 2015
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments regarding our friendly and accommodating staff....More
US$52 - US$63 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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