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Hilton Garden Inn Las Colinas

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#11 of 77 Hotels in Irving
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Las Colinas
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485 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Dalla
Reviewed 3 days ago NEW

Service follow was very poor cost of the was room to high. Room was dingy ac didn't work and when it did was loudly sounding and noisy the breakfast area was clean the food was good and service was good

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank B9696RUstevenw
Salt Lake City, United States
Reviewed 4 days ago NEW

Hotel is located conveniently with quick access to highways (going to North Dallas or back to DFW), ample parking and there are many restaurants in walking distance just north. Hotel would benefit from a redo of bathrooms, elevators, and carpets. The bedding was good, mattress was a bit soft for me, and staff was very helpful. I did not eat...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ravi P
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Ravi, Thank you for taking the time to share your experience with us. It is always a pleasure having you stay with us and we appreciate your feedback. We look forward to welcoming you back in the future!

irving /Los Colinas TX, United States
Reviewed 5 days ago NEW

Great hotel stay and customer service and very clean. I have stayed at this property several times and have never been disappointed. The front desk is very friendly and aims to please. Rooms are very clean and Internet connection is great also.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Larry J
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Thank you so much for your kind review Larry! Our team works really hard to ensure our guests feel comfortable and as if we were their home away from home. I will make sure to pass on your feedback to our team and we look forward to welcoming you back!

United States
Reviewed 6 days ago NEW

The room was clean if a little dated. They had nice bath products, Neutrogena I think. The lobby atmosphere was booming in the evenings and I did purchase the breakfast buffet one morning and it was good. Check in and check out was great but the iron didn't work and I had to ask twice for them to bring me...

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Helpful?
Thank Mister_Concierge
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

We really appreciate your feedback, and I will make sure to share it with our team. I am sorry to hear the iron did not work properly, I will make sure to have housekeeping go through and check them this week. We are preparing to renovate all of our guest rooms here in the next couple of months. We will...

BillSTL
Reviewed 6 days ago NEWvia mobile

Spent 3 nights here on business. I love this location...had driven past this hotel many times but this was my first stay. It's pretty much a standard HGI, but had a nicer-than-average lobby/restaurant/bar area. Front desk staff was VERY nice and helpful, as was the restaurant wait staff. Breakfast buffet was fine...not five-star or anything, but good for a free...

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Helpful?
Thank BillSTL
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

I am so glad to hear you decided to give us a chance and stay with us! We are in a wonderful area for food, shops and distance to both airports. We would love to welcome you back and make us your home away from home when you are in the DFW area!

Duluth, Georgia
Reviewed 6 days ago NEW

Quite a choice of restaurants within a block of walking ( and without crossing the street - remember this Dallas so cars fly :-) ..The hotel has enough floors to get a quiet upstairs room. Morning breakfast with custom order omelettes is decent. The gym is good too. Since the car rental in DFW is miles and miles away and...

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Helpful?
Thank SumitSeng
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Thank you for your review. I am glad to hear you enjoyed your stay with us and was able to explore the nearby shops and restaurants! I know how annoying it can be to deal with rental cars, so I'm glad to hear you were able to take advantage of our shuttle.

Blue Bell, Pennsylvania
Reviewed 1 week ago NEWvia mobile

Like the title says, the people were all very nice, even a call to my room to make sure I was happy with it. The room was extremely clean, especially with it being a little older. (The place is being updated) Towels, shower, bed, and gym all lived up to the garden inn name.

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Helpful?
Thank ray j
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Ray, thank you for your kind review! It's nice to hear our staff was friendly and helpful, they all work really hard to make sure our guests are comfortable while you are here with us. We are currently updating several aspects of our hotel, and I know all of our guests will be appreciative of all the updates!

Houston, Texas
Reviewed 1 week ago

The Hotel is going through a renovation, but they have let the quality of the rooms go to disgusting. The bathroom sink leaks and is moldy. The bathtub is moldy all along the tile and there is rust under a metal label in the tub under the faucet. The sheets are so rough I noticed how uncomfortable it is, and...

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Helpful?
Thank earth1963
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

I would like to personally thank you for your business over the last few years, and I hope you will reconsider changing hotels for your future stay. We know our rooms need updating and we have already started that process! Our rooms are being completely remodeled in the next few months, and I promise you will not recognize a single...

Reviewed 1 week ago

I've stayed at this property many times over the years, but not in the last 2. It was as I expected ... a Hilton Garden Inn. The lobby was inviting and friendly, the staff courteous. Why the poor review then? Two reasons, the wireless service wouldn't connect and the bathroom sink wouldn't drain. When brought to the staff's attention, I...

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Helpful?
Thank CPFleck
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

I would like to personally apologize for the 2 issues you encountered during your stay earlier this month. First off, I am terribly sorry our staff did not do more to address those issues as soon as possible. That is not the standard we hold here and that will be address with our team. Second, I want to reassure you...

Reviewed 2 weeks ago

Fantastic people and location; good breakfast. Very clean facility. I found room internet limited to one-item access (e.g., laptop) which impairs simultaneous use of second item like Chromecast or Apple TV with iPhone.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Russell S
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Russell, it is always a pleasure having you stay with us! As far as I am aware you should be able to connect up to 4 devices, so I will investigate that further to see what the problem was...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn Las Colinas hotel is convenient to DFW International Airport and many local attractions. You’ll be within walking distance of shopping , restaurants, and major employers. Ride our courtesy shuttle anywhere within a 5-mile radius. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 

Additional Information about Hilton Garden Inn Las Colinas

Address: 7516 Las Colinas Blvd, Irving, TX 75063
Region: United States > Texas > Irving
Price Range: €104 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Las Colinas 3*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Priceline, Travelocity and Hotels.com so you can book your Hilton Garden Inn Las Colinas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Las Colinas Hotel Irving
Hilton Garden Inn Irving
Hilton Irving
Las Colinas Hilton Garden Inn
Irving Hilton Garden Inn
Hilton Garden Inn Las Colinas Irving, Texas
Hotel Style:
#6 Romantic Hotel in Irving
#8 Family Hotel in Irving
#11 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Las Colinas staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Las Colinas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Will stay again sure”
 of 5 bubbles SumitSeng, 16 Jan 2017 | Read review
“ask for a room in the teens, away from the stairways and elevators for enhanced quiet”
 of 5 bubbles 925gingerb, 8 Jan 2017 | Read review
“Room 102 1st floor with separate exit, no noise, easy access to lobby”
 of 5 bubbles Selin11201, 24 Oct 2016 | Read review
“I was on 2nd floor and it was quiet”
 of 5 bubbles JillF806, 10 Sep 2016 | Read review
“rooms at the end of the halls on the first floor are near convenient parking.”
 of 5 bubbles EDavis44, 8 Sep 2016 | Read review
5 of 5
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