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Holiday Inn Hotel Express & Suites West Hurst

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#3 of 4 Hotels in Hurst
Certificate of Excellence
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Holiday Inn Hotel Express & Suites West Hurst
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118 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel Express & Suites West Hurst
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Showing 116: English reviews
Parker, Colorado
Reviewed 14 September 2016

The staff was incredible during our 1 night stay here. Great room, and manager's happy hour for guests was awesome. The breakfast in the morning was very good with lots to offer their guests. Thank you staff for making our stay great!!!

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Helpful?
Thank Dwayne A
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Dwayne A, Wow, thanks for the awesome feedback, it is greatly appreciated! We are absolutely thrilled we were able to make your stay here great in just a short amount of time! We have definitely been working to improve the variety in our breakfast so it is wonderful to know that our guests are liking the changes! Let us...

Reviewed 11 September 2016 via mobile

I had a great experiences here, Damian at the front desk provided excellent customer service. The rooms were well taken care of, no issues at all. The checking process was also quick and painless no hassle. I would stay here again.

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Helpful?
Thank Iman L
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Iman L, Thank you so much for your wonderful comments on our hotel! We are absolutely thrilled our front desk agent as well as the our other staff members were able to provide you with such great customer service! We really do strive to make each and every guest's stay memorable! We look forward to seeing you again in...

Reviewed 28 August 2016 via mobile

I stayed at the hotel over 20 nights per year for the last three years. The breakfast is consistent with all other HIEs. During the week, they have light snacks put out in the evening. Some rooms have walk in showers with no doors - very nice. The Internet access is very slow and everyone gets bumped off at night....

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Helpful?
Thank Robert H
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Robert H, Thank you for being such a loyal member to our brand, it is greatly appreciated! We are excited to announce that we are getting a WiFi upgrade before the end of this year which should resolve any further internet issues! We hope to get your feedback once it is installed just to ensure that our guests are...

Reviewed 23 August 2016

Had to saty here because my flight was delayed, the hotel looks old but i had to say that it was clean, they include breakfast which is a plus and complimentary shuttle (around 15 min) to the airport.

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Helpful?
Thank Matt M
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Matt M, Thank you for the constructive feedback! We are currently working on updating some furniture and other items in the hotel! We hope by your next stay that you will see an improvement! Our staff does work really hard to maintain the cleanliness, so thanks for noticing! We can't wait to see you again in the future!

New Orleans, Louisiana
Reviewed 7 August 2016

First I was shock by the suite I was given, it smelled awful and moldy and carpet looked filthy even febreeze couldn't fix this, the carpet needed replacement. Usually I suck it up up but couldn't this one. I requested another and was so much better but still needs improvement. Rachel, John, Paul and the rest of the staff were...

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Helpful?
Thank Claire M
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Claire M, We are sincerely sorry you were not pleased with the first room you received. We are currently working on replacing several rooms with fresh new carpet and all of our rooms were just painted within the last year. We are looking to renovate within the next year to two years! We are excited our staff made your...

Austin, Texas
Reviewed 30 July 2016

I would say the staff is one of the best reasons to go back to this hotel. They were all extremely friendly, helpful and efficient - from the front desk staff to the breakfast attendant. We arrived early - about 230pm and our room was ready and on the top floor away from the elevator as we had requested online....

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Helpful?
Thank Zamigaos
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Zamigaos, We are absolutely thrilled we could maintain that great Holiday Inn Express quality during your time here with us! Our staff is constantly working on new training techniques to ensure our guest experience is top notch for each and every individual. The front desk did get the noisy A/C issue you experienced passed onto our maintenance team and...

Reviewed 26 July 2016 via mobile

HI Express Is my hotel of choice and this is by far the nicest I've stayed at. Stayed here three times so far in 2016. Very nice lobby and breakfast room. Always able to get a suite with two queen beds and a queen sofa.

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Thank Dirk P
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Dirk P, Wow, thanks for making our hotel your hotel of choice! We take great value in our loyal members! Let us know before your next visit, especially if you are on business, so that we can hopefully setup a corporate discount for you on future stays here! We can't wait to see you next time!

Dallas, TX
Reviewed 16 July 2016 via mobile

Stayed in holiday inns before but this one was the best so far! The hotel very nice and modern. They have a free breakfast and offer several healthy options to go along with regular items like pancakes. They also offer a free and great evening meal/snack on Monday-Thursday evenings. The room was excellent. We sprung for the suite with two...

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Helpful?
Thank Travler2010
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Travler2010, Wow, thanks for the amazing feedback! We are sincerely sorry the pool was down while you stayed here. We did get a whole new filter system put in place and so the pool is back up and running! We can't wait to see you again on your next visit!

Southern USA
Reviewed 14 July 2016

Ours was a one night stay prior to an early morning flight from DFW. Our room was clean, comfortable and well appointed. This location was chosen due to price being lower than other HIE & HE which are closer to airport, we were not disappointed.

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Thank GAWanderer
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear GAWanderer, Thanks for choosing our location. We do get a lot of feedback about our price being very reasonable for all the amenities we do offer! We are absolutely thrilled you enjoyed your time here and we can't wait to see you next time!

Midland, Texas, United States
Reviewed 7 July 2016 via mobile

A slight mishap with our reservation was fixed with ease and we spent two wonderful nights here. One night in a two queen and another in a suite. Loved them both and they were huge, new and clean. We never heard a sound around us. Breakfast was the best I have seen at a holiday inn and was delicious. The...

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Helpful?
Thank Jennifer C
Robin B, General Manager at Holiday Inn Hotel Express & Suites West Hurst, responded to this review

Dear Jennifer C, Thank you for choosing our Hurst location to stay at! We are absolutely thrilled you not only enjoyed your time with us but that we were able to address and promptly handle the issues you experienced! Unfortunately we did do away with the hot tub a few years ago just because they are extremely difficult to properly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Holiday Inn Express Hotel in West Hurst Features an Ideal Location just eight miles from the Dallas-Fort Worth Airport (DFW), our hotel provides a superb location for travelers of all kinds. Come stay at Holiday Inn Express Hotel & Suites in West Hurst and enjoy a complimentary shuttle ride to and from the DFW airport. Visitors searching for nearby attractions will enjoy our Ft. Worth hotel's convenience to Six Flags Over Texas and the Texas Star Golf Course. Additionally, our hotel in Hurst is one mile from NRH2O Water Park, Nytex Sports Center, and Mountasia Family Fun. West Hurst sits conveniently between Dallas and Fort Worth, so our hotel can keep you close to the exciting amusements of both cities. Business travelers looking for Dallas-Fort Worth hotel accommodations will benefit from our hotel's location near downtown Ft. Worth. We stand close to the bustling business district with over 8,000 companies like Allstate Insurance, Microsoft and Xerox, as well as the global headquarters of four Fortune 500s. Our newly built hotel in Ft. Worth aims to bring you top service, convenience and comfort. Relax in the heated indoor pool, keep up your workout routine in the fitness center, and connect using our complimentary high-speed Internet access. Book your hotel room now at West Hurst's Holiday Inn Express hotel near DFW Airport. ... more   less 

Additional Information about Holiday Inn Hotel Express & Suites West Hurst

Address: 820 Thousand Oaks Drive, Hurst, TX 76054
Region: United States > Texas > Hurst
Price Range: €95 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Hotel Express & Suites West Hurst 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Hotel Express And Suites West Hurst
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel Express & Suites West Hurst staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel Express & Suites West Hurst staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Depends on what facilities you want.... They have a wide variety.”
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 of 5 bubbles kennym774, 28 Nov 2016 | Read review
“Asked for room on top floor away from elevator; 412 was fine.”
 of 5 bubbles Soxgirl58, 25 Nov 2016 | Read review
“Any room in this place is a great room. You found the correct Hotel if you book with this Hotel.”
 of 5 bubbles dwaynea342, 14 Sep 2016 | Read review
“From my sister, the 4th floor hallway was hot all the time. Other sister enjoyed room 315”
 of 5 bubbles 479clairem, 7 Aug 2016 | Read review
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