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BEST WESTERN PLUS Intercontinental Airport Inn

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#5 of 35 Hotels in Humble
Certificate of Excellence
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308 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Intercontinental Airport Inn
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Showing 296: English reviews
Peachland, Canada
Reviewed 8 July 2016

Corridors smelled of Cigarette smoke and Must. Must sign a Non smoking agreement on check in. Obviously the rule is not enforced in the corridors. Rooms are of a good BW standard. Breakfast is standard BW. Shuttle service to from the airport was a little slow but adequate. Front desk attendant was very pleasant and helpful both on check in...

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Helpful?
Thank Kenneth K
BWPlus-IAH, General Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Dear Kenneth, I want to thank you for sharing your experience with us. We appreciate both your kind and constructive comments for our continued improvement. We do provide Non Smoking room on the same floor as Smoking unfortunately we can not control all of our guest, we ask that they smoking only in their room's but you are right sometimes...

Auckland
Reviewed 7 July 2016

This was the last hotel I could find when a rain storm mucked up lots of flights that night, so just after midnight managed to get through on one of those pick up phones at Houston Int. Airport and supposedly get their last bed. Airport pickup van duly arrived (friendly driver) and got to hotel. Hotel seemed somewhat old and...

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Helpful?
Thank gplim
BWPlus-IAH, Concierge at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

On behalf of our Best Western Plus, we would like to apologize for any inconveniences you might have experienced while staying with us. We are glad our staff all around could cater to your needs, and met your expectations. This location is actually working on some future renovations for our property. I do hope you will give our location another...

Salem CT
Reviewed 6 July 2016

OMG !! can't say enough about this place !! they helped us out at midnight, our flights had gotten all messed up ( along with a ton of other people ) hotels were full, but as luck would have it we found a GEM ... so accommodating, so friendly was Wonderful! a Hugh Thank you to all the Staff especially...

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Helpful?
Thank Judy T
BWPlus-IAH, Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thank you so much for the kind words you got to stay about your experience with us. We strive to provide high quality service to every guest that walks through our doors. I'm very happy to know that we met your expectations, and that our staff catered to your needs. It's our pleasure to make your stay with us the...

Frisco, United States
Reviewed 5 July 2016

Nice room for the price. bed was a little hard for me. The staff was knowledgeable of the area and friendly. Hall way on third floor had a hint of smoke. The room smelled smoke free. The location was close to airport and to shopping and eating areas. Over all good value for the money.

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Helpful?
Thank James H
BWPlus-IAH, Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Good Afternoon James, Thank you so much for your positive review. I'm glad that our Best Western Plus provided a quality deal. I apologize that our bed weren't suitable to your level of comfort. Our staff is top of the line trained, and skilled to help any guest. I apologize for any inconvenience during your stay with us. We always...

Reviewed 29 June 2016 via mobile

Our group was stuck in Mexico for half the day and Houston until midnight, and Cassey, the owner of the hotel, came and picked us up, got us a room, and allowed us to stay until our afternoon flight. This hotel was more than accommodating, and made an extremely stressful day seem quite a lot better.

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Helpful?
Thank Andrew V
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Dear Andrew, We understand that when flights get cancelled, delayed, or overbooked this can be very stressful, we are so very delighted that Casey went above and beyond for your group as we strive to do this for every guest. Casey will be glad to hear that you remembered him and left a wonderful review for our Best Western Plus....

Waterford, Connecticut
Reviewed 29 June 2016 via mobile

Extremely accomidating to our issue at the airport, personally picked us up at 1am to get a shuttle! Great breakfast and a great room with amazing water pressure. The room was comfortably air conditioned and had fresh towels and an fresh linens for everyday. The shuttle was great to bring us to the airport the next day. The 24 hour...

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Helpful?
Thank Jillians98
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Guest satisfaction is our #1 priority in the hotel industry and we are glad we exceeded your expectations. Coming in at 1 AM can be frustrating, we are glad to hear that our team was able to pick you up. We like all of our guest to enjoy a hot waffle or some scrambled eggs if they prefer we have...

Chicago, Illinois
Reviewed 5 June 2016

My stay at best western was the truly the "best" . They provided me with quality service and a clean room by far one of the best hotels around. The staff was very helpful throughout my entire stay. I enjoyed how friendly the staff was especially the manager Martha. She was very well spoken and well mannered. Throughout my stay...

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Helpful?
Thank jackies752016
BWPlus-IAH, Public Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

We are glad you had your "best" stay at our Best Western Plus. We strive to have fresh clean room's and provided you and every guest with quality customer service! We try our hardest to always have smiles even under extreme circumstances (weather). We are looking forward to seeing you, we well be waiting with a big smile!

Reviewed 28 May 2016

We were very pleased with this hotel and loved the room. It was comfortable and roomy. The bed was very comfortable and everyone was very nice and willing to serve you. I would recommend this to anyone that needed a hotel near the airport.

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Helpful?
Thank 111sharrong
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Dear Graduation Trip, First of all congratulations on your recent graduation! We are happy to be at your service! We strive to make you feel exceptional at our Best Western Plus and are glad we were able to do just that. We are delighted you found our beds very comfortable, and our room's very spacious. When attending a graduation it...

Reviewed 20 May 2016 via mobile

We came in at midnight, tired and frustrated due to multiple delayed flights. We were immediately greeted with kindness and understanding. We were able to get a better deal than we were expecting and a room that fit our needs perfectly. We definitely recommend Best Western and their services to anyone staying in or traveling through Houston.

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Helpful?
Thank smorz73
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Thank you for your recent stay with us and for taking a moment to leave a review of our hotel. It's guest like you that make us strive to achieve the best customer service we can provide to each and every guest that come thru our doors. As always our staff will be happy to hear that once again we...

Reviewed 18 May 2016 via mobile

Excellent service! The rooms were impeccable. The breakfast was delicious, couldn't have asked for anything more. Definitely would stay here, again, and recommend it 100% The rooms are beautiful, and the pool is spacious. This location is open 24/7 we got here around 3am when our flight landed and were scared no hotel was going to be open, but we...

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Helpful?
Thank Jose M
BWPlus-IAH, Guest Relations Manager at BEST WESTERN PLUS Intercontinental Airport Inn, responded to this review

Dear Jose, Thank you for taken the time to leave a review about our property, Best Western Plus Intercontinental Airport Inn. We are thankful to be the hotel that you chose to stay with and that we were able to meet all of your expectations. We are glad you enjoyed our impeccable room and hot breakfast. We look forwaring to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN PLUS Intercontinental Airport Inn is located off Highway 59 just two miles east of the airport providing free shuttle from the airport 5:00 a.m. until midnight and free scheduled morning airport drop-off. At our hotel start every day with a free newspaper and enjoy our complimentary hot breakfast. In your room, work on your spacious desk with wired and wireless free high-speed Internet access or relax on your five star pillow top bed watching your flat screen 42 inch LCD television equipped with 140 plus HD channels. For your well being a fitness center is provided, with a treadmill, stationary bike, and elliptical machine. The meeting facility is perfect for small functions accommodating up to 40 people. Everything that you need in the way of restaurants and shopping are easily accessible from the BEST WESTERN PLUS Intercontinental Airport Inn, your home away from home. ... more   less 

Additional Information about BEST WESTERN PLUS Intercontinental Airport Inn

Address: 7114 Will Clayton Pkwy, Humble, TX 77338-8170
Region: United States > Texas > Texas Gulf Coast > Humble
Price Range: €66 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Intercontinental Airport Inn 2.5*
Number of rooms: 78
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Also Known As:
Best Western Plus Intercontinental Airport Hotel Humble
Best Western Humble
Humble Best Western
Hotel Style:
#4 Family Hotel in Humble
#5 Business Hotel in Humble
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Intercontinental Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Intercontinental Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 108 ground floor.”
 of 5 bubbles mattaA3841WC, 21 Jul 2016 | Read review
“Staying on the backside of the hotel may be quieter - whilst closer to the freeway the Sonic restaurant is on the other side of the hotel.”
 of 5 bubbles Kilmore_12, 13 May 2016 | Read review
“Very clean & friendly place to stay.”
 of 5 bubbles bonniem874, 15 Apr 2016 | Read review
“can't go wrong as rooms are quiet”
 of 5 bubbles PortlandRoss, 18 Dec 2015 | Read review
“Close to Bush Int. Airport”
 of 5 bubbles RoyRbr549, 13 Jul 2015 | Read review
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