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All reviews waffle house best westerns intercontinental airport bedroom area great hotel next morning shuttle service went out of her way hot breakfast excellent stay clean hotel business trip one night stay king suite early flight hotel stay houston area
This was a great location for my needs but the hotel was under renovation when I was there. Had I known that, I wouldn’t have made my reservation for this location. Ariana was the front desk person when I checked in and she was absolutely...More
Thank Pat R
Response from Best Western Pl... I, Front Office Manager at Best Western Plus Intercontinental Airport InnResponded 13 August 2018
Hello Pat R.,
Thank you for taking the time to leave a positive review about our hotel. We thank you for understanding, our hotel is undergoing renovations. We are looking forward to a new and refreshed look for our hotel, for you and all future...More
Hate to only give 2 stars because the front desk ladies were exceptionally nice, professional and accommodating, but the hotel is just in severe need of upgrades.
We were there 4 nights and not once did housekeeping come and clean our room or leave us...More
Thank Lina R
Response from Best Western Pl... I, Guest Relations Manager at Best Western Plus Intercontinental Airport InnResponded 8 July 2018
Good morning Lina I would like to thank you for leaving a review of our hotel, we will pass along the message to our front desk staff! Lina the last thing we want to do is leave someone with a negative experience of our hotel,...More
We stayed here with a few friends before leaving to Galveston for a cruise. It was average. First off, our shuttle driver picked us up in very quickly after we called the hotel. He even made a stop for us at a restaurant that my...More
The room was clean and comfortable but I have never experienced such rude shuttle staff. We had two different drivers, one from the airport and one to the airport, and both acted like we were greatly inconveniencing them by asking to be driven. First guy...More
We arrived very late for our brief overnight stay to head out of the airport early the next morning. Kelly, the staff at the front desk was there upon both arrival and departure since we had to leave very early. She accommodated us with parking...More