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Quality Inn & Suites IAH Bush Airport - East

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Traveller (45)
Room & Suite (5)
Pool & Beach (1)
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Overview
  • Excellent33%
  • Very good30%
  • Average15%
  • Poor10%
  • Terrible12%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)
There are newer reviews for Quality Inn & Suites IAH Bush Airport – East
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21 - 25 of 123 reviews
Reviewed 18 April 2016 via mobile

If you are looking for poor customer service at the front desk - this is the hotel for you. This is an example of bad hotel service when booking through a third party. As for the hotel room - old and tired. Not worth what...More

Thank PeterJMarshall
Response from Margarita G, General Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 4 May 2016

Thank you for your feedback regarding your recent visit at our hotel, and please accept our sincerest apologies, for any inconvenience you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to...More

Reviewed 23 February 2016

Clean room, great service, breakfast included and great variety, very kind staff. We had a medical emergency and found this hotel within walking distance to the Hospital. Great shuttle service thanks Aaron and Chi friendly and kind. Jackie at reception was very caring, and entire...More

1  Thank JoanVince
Response from Margarita G, General Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 30 March 2016

We appreciate your stay ,and hope we can host you as our guests again, any time you visit us in Houston, whising you a medical recovery pretty soon.

Reviewed 17 February 2016 via mobile

First I was left to wait an hour at the airport waiting for their shuttle bus to show up. I realize I am not the only person but Hilton, Marriott and Hyatt hell even best western shuttle buses passed by 4 time in the hour...More

Thank Aaron R
Response from Margarita G, General Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 16 June 2016

Thank you for your comment . We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. WE are in a process of a...More

Reviewed 20 November 2015

Had to catch an early flight the next morning from IAH (6:25), so I decided to stay close. Friendly customer service from the minute I walked in the door. The first shuttle left for the airport at 5:00am, but I wanted to get to the...More

Thank jeffonyourleft
Response from Margarita G, General Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 21 November 2015

Thank you, we appreciate all your comments to make us be a better Hotel every day, on behalf of all our staff ,we hope on your next visit , we can have you as our guest again. Margarita Garcia General Manager

Reviewed 6 November 2015 via mobile

These days, thanks to my unbelievable job, I travel a whole bunch. Wyndam hotels usually do a good job of accommodating my needs. As they did tonight, when I asked where I should go. They unselfishly suggested the Holiday Inn Express located just down the...More

Thank Samp H
Response from Margarita G, General Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 13 November 2015

We appreciate your comment, and as part of our duty is to make satisfied customers, with service, and clean rooms, hope we host you on your next stay.

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Best Value Properties in Humble, TX
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room Service
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$69 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$69 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
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Traveller (45)
Room & Suite (5)
Pool & Beach (1)
Questions & Answers
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LeahSheen38
9 September 2016|
Answer
Response from Victoria477 | Reviewed this property |
Our room just had a tub/ shower combination..
0
Votes
Joe C
3 December 2014|
Answer
Response from Margarita G | Property representative |
Greetings, We have our complimentary shuttle service that will start at 4:30am everyday. The night prior to your departure we will sign your room up for the shuttle service to IAH airport. Should you have any further... More
0
Votes
Room Tips
"Away from elevator."
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"Best to keep away from the road side of the hotel as it can be noisy."
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"Doesn't matter. They are not noisy !"
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"We chose to eat at Chipotle just north of the hotel. There did not seem to be a multitude of dining options..."
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