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Country Inn & Suites By Carlson, Houston Intercontinental Airport East

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Country Inn & Suites By Carlson, Houston Intercontinental Airport East
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284 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Houston, Texas
Reviewed 15 June 2016

Also close to a nice little bar and many food joints. No problems with this place. Clean nice folks at the desk and reasonably priced. Did not use the breakfast in the morning but did grab a quick cup on the way out. Seemed really nice.

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Helpful?
Thank Houston56003
Harrison, Arkansas
Reviewed 4 May 2016

Great suites, amenities, and location. Very friendly and helpful staff willing to do whatever is necessary to make sure your stay is great. Great breakfasts, homemade cookies most of the time and a good size pool and hot tub. Located within a couple of blocks of Deerfield Mall plus lots of restaurants nearby. Shuttle service also available free of charge...

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2Thank roadmap2
Boulder, Colorado
Reviewed 30 April 2016

This was during the flood, so we took that into consideration. The staff was confused about most everything including the reservation process and the shuttle service. The assistant manager and front desk clerk were nice and they tried, but neither of them seemed very competent. The room itself was dirty. Stained dirty walls that hadn't been cleaned in a very...

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Helpful?
Thank Lrcat
CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

Thank you for reaching out and writing your review. While we were pleased to hear that the staff was nice and attempted to assist with the situation, we were sorry to hear that you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms...

Frontier
Reviewed 18 April 2016

Was very pleased with this motel, great suites, lots of amenties, very friendly and helpfull staff in every department. Great location. Had great hot baked cookies all the time. Nice indoor pool heated with Whirlpool.

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2Thank Phyllis B
Ojo de Agua ,México
Reviewed 14 April 2016

Excellent customer service,great location. Everyone very helpful with information . Since our arrival we were received with a friendly staff and were informed about facilities. Complimentary breakfast was very good and offered several food options.Shuttle staff allways kind and helpful with pick up and drop off to airport and mall .

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Helpful?
2Thank ximena14
Huntsville, Alabama
Reviewed 14 April 2016

We reserved a room directly through the hotel's site, upon arrival we were told by the receptionist at that the counter that the we booked it through a third party and she did not have any rooms available....and it wasn't her problem, it was ours. After receiving less than friendly customer service.....we had to drive back home. I called customer...

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Helpful?
Thank loizoscm
CarlsonRezidor, Corporate at Country Inn & Suites By Carlson, Houston Intercontinental Airport East, responded to this review

Thank you for taking the time to let us know about your experience. We apologize for the confusion and misunderstanding about your reservation and for the inconvenience you suffered. Additionally, we regret to hear there was no proper follow up after reaching out to us. Your overall comments will help us identify the oversights in an effort to prevent this...

New Orleans, Louisiana
Reviewed 5 April 2016

Couldn't ask for a friendlier staff and I was happy with the cleanliness and design of our room. Went to the pool. Best design with a waterfall in the pool and indeed the prettiest pool,area ever. There were doors leading to a patio meant for sun lovers with brand new wicker furniture. However, the pool was cold and the hot...

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3Thank MH B
Canada
Reviewed 1 April 2016

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1Thank Erin B
Humble
Reviewed 31 March 2016

The employees were all great helped us whenever we need it. The pool was amazing and the whirlpool! It's indoors. It was really quiet and clean! The rooms were even amazing! Our room was like a little studio, it was easy to occomidate everyone:) Can't wait to stay again!?

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2Thank MrsSmoney
Lufkin, Texas
Reviewed 9 March 2016 via mobile

This is the 3rd time I've stayed here. The front desk is always prompt in checking you in/out. The breakfast is always fresh. The rooms are clean and beds are above average comfortable that most hotels in this price range. If your looking for a great place to stay for business, then look no further. It's next to great restaurants...

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1Thank TXAngler15

55 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A stay at the Country Inn & Suites Houston By Carlson, Intercontinental Airport East, Humble, Texas perfectly positions hotel guests near top attractions and corporate offices, making it a great place from which to explore or take care of business. Just two miles from George Bush Intercontinental Airport (IAH), this hotel's location offers a complimentary airport shuttle for added convenience. During your hotel stay, enjoy free high-speed Internet access for keeping in touch, a well-equipped fitness center for great workouts and a complimentary, hot Be Our Guest Breakfast buffet to kick-start your mornings. Unwind with a swim in the heated indoor pool or soak in your private hot tub in one of the hotel's Whirlpool Suites. Book online today and discover comfort at the Country Inn & Suites in Humble, TX. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Houston Intercontinental Airport East

Address: 20611 Highway 59 N, Humble, TX 77338-2208
Region: United States > Texas > Texas Gulf Coast > Humble
Price Range: €87 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Houston Intercontinental Airport East 3*
Number of rooms: 62
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Houston Intercontinental Airport East Hotel
Country Inn And Suites By Carlson, Houston Intercontinental Airport East
Country Inn Humble
Humble Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Houston Intercontinental Airport East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wouldn't stay here again.”
  • The first wall you see when you enter. The bathroom walls were just as bad.
 of 5 bubbles Lrcat, 30 Apr 2016 | Read review
“Rooms in the back of the hotel offer a more wooded view. Front of the hotel is the view of the parking lot.”
 of 5 bubbles Pump2Duncan, 27 Oct 2015 | Read review
“Ask for a room on the front side of the hotel as far away from the Interstate as possible. Blankets are in the closet under the pillow.”
  • This made showering very hard as it didn't spray down only out
  • Showerhead would not adjust and spray down. Should be a curved pipe. Made rinsing your body hard
  • This needs to be replaced. The seat was greyish and looked dirty but was just (I hope) really ol
  • peeling paint
  • peeling paint
  • All the doors had peeling paint including the entrance door?
  • bathtub grout discolored and paint chipping
  • bathroom
 of 5 bubbles FloridagirlP-cola, 31 May 2015 | Read review
“Choose the rooms away from the highway”
 of 5 bubbles amirmarafi, 28 Feb 2015 | Read review
“Another hotel”
 of 5 bubbles christinelL2618DO, 15 Jan 2015 | Read review
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