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24/12/2017 25/12/2017
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    Westin Oaks Houston at the Galleria

    5011 Westheimer Rd, Houston, TX 77056-5602
    (713) 960-8100
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    24/12/2017 25/12/2017
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    US$139
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    Traveller (151)
    Room & Suite (236)
    Dining (24)
    Overview
    • Excellent28%
    • Very good36%
    • Average21%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Reviews (780)
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    1 - 5 of 700 reviews

    Reviewed 1 week ago

    Stayed here over this past weekend. Room was very clean and staff was exceptional. Located in the mall it does have free parking available. Traffic can be a bit of concern as the Galleria Mall is really popular with locals. Would def stay here again.More

    Thank StefMillz
    Response from Mark W, General Manager at Westin Oaks Houston at the GalleriaResponded 5 days ago

    Greetings; Glad to read that you enjoyed the visit, the Galleria is definitely one of Houston's landmarks and VERY popular with Houstonians and many of our guests. Having world class shopping attached to the hotel is a very unique amenity and one that a great...More

    Hotel's Favourite
    Reviewed 3 weeks ago

    I had to spend several months in Houston on business and stayed in a variety of hotels and by far the Westin Oaks made my stay a pleasure. I initially purchased two weeks of my stay on Hotwire as I have a lodging budget but...More

    1  Thank WeLoveTuscany2
    Response from Mark W, General Manager at Westin Oaks Houston at the GalleriaResponded 3 weeks ago

    Greetings; I am very grateful for you sharing your feedback about several of our team members, they all work very hard to make each of our guests feel welcome and cared for while at the hotel, I will ensure that I share the feedback as...More

    Reviewed 1 week ago via mobile

    It is no rain and we do not have TV!!!!!! The channels are bad and very few. The people working hete is very disgusting. Never again this hotel They just say for every thing they can not do nothing else and SORRY😡😡😡😡More

    Thank Sheila S
    Response from Mark W, General Manager at Westin Oaks Houston at the GalleriaResponded 4 days ago

    Greetings; I sincerely do apologize that the recent thunderstorms impacted the hotels abilities to maintain a TV signal. The hotel features a satellite TV system which is impacted during heavy rainfall and thunderstorms. I do apologize that the staff was not able to address this...More

    Reviewed 2 weeks ago via mobile

    I have been coming to these hotel for many many years. It has been one of my favorite places. This last visit was very disappointing. The hotel has become a total mess. The carpet has stain,s there’s a lot of noise in the rooms so...More

    Thank eduardops60
    Response from Mark W, General Manager at Westin Oaks Houston at the GalleriaResponded 1 week ago

    Greetings Eduardo; let me begin by extending my sincere apologies for the recent experiences you encountered. I can assure you that your experiences are not typical of our usual high level of service and attention to detail. We are indeed in the midst of a...More

    A TripAdvisor Member
    2
    Reviewed 2 weeks ago via mobile

    We stayed here 11/21 and checked out on 11/24. Upon check in, the agent told us that the hotel was undergoing a renovation, but that work was not permitted to start until 9am each morning. On Thanksgiving morning (yes, Thanksgiving) we were woken up at...More

    Thank A TripAdvisor Member
    Response from Mark W, General Manager at Westin Oaks Houston at the GalleriaResponded 2 weeks ago

    Greetings; Please accept my sincere apologies for the justified frustration you encountered with the construction work at the hotel. The remodeling work should not have begun prior to the 9AM posted times and I am deeply sorry that this occurred. I am very grateful for...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Pool
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$136 - US$302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Luxury Hotel in Houston
    • #112 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 406
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Priceline, Travelocity, Booking.com, Hotels.com, Hotwire, Orbitz, HotelsforEveryone and HotelQuickly so you can book your Westin Oaks Houston at the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Westin Oaks Houston At The Galleria Hotel Houston ,
    • Westin Hotel Houston ,
    • Westin Hotel Oaks ,
    • Westin Houston ,
    • Houston Westin
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    Traveller (151)
    Room & Suite (236)
    Dining (24)
    Pool & Beach (24)
    Hotel & Grounds (97)
    Bathroom (20)
    Business Centre & Event Rooms (6)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Evann724
    4 November 2016|
    AnswerShow all 2 answers
    Response from TXHOUNDDOG | Reviewed this property |
    Sorry we have no kids so can't help you there.
    0
    Votes
    396george1967
    30 August 2016|
    AnswerShow all 4 answers
    Response from MRCBR | Reviewed this property |
    No, you select your floor and there are no buttons once inside the elevator.
    0
    Votes
    Tracy K
    26 July 2016|
    AnswerShow all 2 answers
    Response from Luis B | Reviewed this property |
    When I have stayed at The Westin in Houston, the concierge has always been helpful to get transportation anywhere around the Greater Houston area. Specially touristic places.
    0
    Votes
    Room Tips
    "Rooms that face Westheimer do offer a much prettier view but are a bit more noisy. The back of the hotel is..."
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    "I don't remember where I was facing, but my room had a great view. Ask for the views when checking in."
    Read review
    "Just ask to be kept away from floors being renovated. The desk person told he was going to put me as high as..."
    Read review
    "Stay away from the elevators"
    Read review
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