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Hilton Houston Westchase

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#72 of 504 Hotels in Houston
Certificate of Excellence
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Hilton Houston Westchase
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700 Reviews from our TripAdvisor Community

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Showing 671: English reviews
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Dallas, Texas
Reviewed yesterday NEW

This is an older Hilton property that is showing some signs of its age. Having said that the property is well kept and maintained. As a Diamond member I had a spacious room with a fridge which I appreciated. The Executive Lounge provided a decent breakfast. I did not access it in the evening. The hotel has a restaurant attached...

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Helpful?
Thank Wyliegal
Homer Glen, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 8 February 2017

Stayed here during Super Bowl weekend and enjoyed my stay. The hotel is located on Westheimer Road and is about a 10 minute straight shot to the Galleria. The Rio Ranch restaurant located onsite is a great option for any meal. There are also several restaurants within walking distance. If you have a car, you are close to more restaurants...

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Helpful?
1Thank DoubleEm
About Hotel's Favourite Review
Michell T, Manager at Hilton Houston Westchase, responded to this review

We hope you had a great time during Super Bowl weekend here in Houston and we really appreciate the 5 stars you gave us! We love our in-house restaurant Rio Ranch and agree, it is a great place for breakfast, lunch and dinner. We will make sure our staff knows that their hard work is not going unnoticed. Thank you...

Reviewed 5 days ago NEWvia mobile

Overall a good hotel, great location for our purpose! Very friendly staff at checking and expedient! No fridge in room. Not a problem for us but important for some people! One tiny problem , the wake up call @ 5:00 AM we never requested! Will come back!

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Thank Florence A
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you Florence, for your "Great" review of our hotel! It is really nice that you recognized our staff for being friendly as well as are great location, close to many restaurants and businesses. Sorry about the morning wake-up call, but we are happy that it didn't put a damper on your stay. We look forward to welcoming you back...

Selby, United Kingdom
Reviewed 1 week ago

Clean and well maintained hotel with good facilities . Gym and fitness centre good with lots of fresh towels, equipment working etc.. Pool outdoor lots of towels available and well kept. We used this as a base to explore Houston, and it was handy for motorway connections to wherever we wanted to go. There are a number of restaurants and...

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Thank foxglovesbear
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you for taking the time to review our hotel. We are so happy that you used us as a base to get around Houston. It is true, we are in a great location, not only close to restaurants but also to hop on the freeway to get you around to various spots in town. We did have a mishap...

New Orleans, Louisiana
Reviewed 1 week ago

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Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 519altonb
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you for the all the stars!

Paris, France
Reviewed 1 week ago

Nice staff Convenient as close to restraints and office on briar park Friendly staff A bit older property but nice handling by staff of any issues Great breakfast and diner restaurant called Rio ranch

Review collected in partnership with Hilton Hotels & Resorts
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Thank rasikb2017
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you for taking the time to post this great review. We appreciate your compliments about our convenient location, our in house restaurant, Rio Ranch and your kind words about our team members. We hope to have many more opportunities to host you again.

Minneapolis, Minnesota
Reviewed 1 week ago via mobile

Serves a purpose for a business trip. A place to sleep and shower for a day or two. I couldn't spend a lot of time there though. Hallways are dark, musty, warm, air is heavy. Windows are drippy with condensation all the time. No wonder I was congested the moment I stepped into the place. Just felt like it needed...

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Helpful?
Thank travelingqueenbee
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you for taking the time to provide us with comments regarding your recent stay. Although we are sorry we did not exceed your expectations, we appreciate your willingness to share your thoughts and feelings. Your feedback is important to us and we will use it to review our products and services. I do appreciate your compliments about our friendly...

Shavano Park, United States
Reviewed 1 week ago

We stayed at the Westchase Hilton Hotel two months ago and had a wonderful experience. This weekend was the opposite experience. Our room had a water leak in the hallway wall and there was a blower outside our room for the first day and night of our stay that produced a strong odor and noise. We let the staff know...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank georgefI6226OI
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you George for you feedback about your most recent stay. I am sorry to hear that this visit was not like your first wonderful visit with us a few months ago. We have addressed your comments with our engineering department and have correct the problems you let us know about. Thank you again for your feedback and I hope...

Midland, United States
Reviewed 1 week ago

The Staff are always willing to help, just makes for a great environment. Had a little trouble with water temperate for showers but otherwise it was a great stay. One of the most comfortable beds I have slept on in a Hotel in a long time.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Andy C
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you for your review, Andy! We are so excited to hear that you believed our beds to be really comfortable and that our staff was there for you. We will look into the water issues that you had so that next time you stay with us your stay will be remarkable!

Wimberley, Texas
Reviewed 2 weeks ago via mobile

Many times i've stayed at this hotel and enjoyed executive lounge. This time i had the pleasure of being served by Ronald Bolton. He is very polite and a breath of fresh air. The management made an excellent choice putting him up there.

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1Thank midnthdr
Michell T, Manager at Hilton Houston Westchase, responded to this review

Thank you so much for the great words about Ronald! He is an amazing associate and I am glad our guests can see it as well. We look forward to having you back soon!

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the stylish Westchase district just off Sam Houston Tollway, this Houston hotel is located 30 minutes from both major airports, Hobby (HOU) and George Bush (IAH). We're ideal for business travelers and guests of ABB, Halliburton, SAP, Phillips 66, etc. We offer panoramic views of the city from the floor-to-ceiling windows of your guest room, spacious suite or executive level upgrade. Our hill country-inspired steakhouse, Rio Ranch, is located on the property and boasts mesquite wood-grilled steaks and Texas cuisine, perfect for a special occasion, business dinner or private party. ... more   less 

Additional Information about Hilton Houston Westchase

Address: 9999 Westheimer Rd, Houston, TX 77042-3802
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: €87 - €259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Houston Westchase 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Hilton Houston Westchase Hotel Houston
Hilton Hotel Houston
Houston Hilton
Hotel Style:
#38 Romantic Hotel in Houston
#66 Family Hotel in Houston
#83 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Houston Westchase staff and other travellers.
2 questions
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Baton Rouge, Louisiana
Cairo, Egypt
over a year ago

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Questions? Get answers from Hilton Houston Westchase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Todas son buenas”
Lorenzoespa, 22 Mar 2017 | Read review
“Ask to be away from the ice machines and up high at the front for the views”
MarkG317, 23 Feb 2017 | Read review
“Room on the back away from the noise of westheimer.”
Chuckster07, 4 Jan 2017 | Read review
“Probably better on the top floors”
534christophed, 6 Dec 2016 | Read review
“The suites are very comfortable and roomy on the Executive floors.”
184annar, 7 Nov 2016 | Read review
5 of 5