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The Whitehall Houston

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The Whitehall Houston
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356 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Reviewed 10 September 2016 via mobile

I reserved this room for my wife and myself after a night out with friends. Upon arrival, the valet was friendly and welcoming. Front desk agent had our room ready and wanted to be sure we had everything we needed. We ordered room service and the attendant brought it timely and with a smile. The food was awesome! And the...

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Helpful?
2Thank ASHinman
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear ASHinman, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that we were able to be part of your memorable night out with your friends and that you had a wonderful stay with us overall. We can't wait...

Reviewed 9 September 2016

I booked this hotel for a weekend getaway with my girlfriend. I have stayed at most of the Downtown Houston hotels except this one, and since the photos and recent reviews looked promising, I was looking forward to what I hoped would be a welcome addition to the stagnant hotel scene in the city. We arrived around 7PM on a...

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10Thank ronniewest
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear ronniewest, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. Secondly, I would like to give you my sincerest apologies in meeting short of your expectations and not being able to leave you with a good impression of our hotel. Our team here...

Cleveland, Ohio
Reviewed 8 September 2016 via mobile

The best service I've experienced while traveling. Highly recommended. Hard wood floors, memory foam mattress and a great outdoor patio and bar. The service at the restaurants was very accommodating and really waited on you.

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1Thank danutyuzh
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear danutyuzh, First and foremost, thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that we were able to make your business stay a comfortable and yet memorable time. It was definitely our pleasure and I hope we can...

Rugby, United Kingdom
Reviewed 8 September 2016 via mobile

I found my stay at the Whitehall Houston to be extremely pleasant. It is well located in downtown Houston within walking distance of several attractions and transport routes. The room was very comfortable and clean, all appliances worked without issue. The staff were always extremely helpful and polite and did everything they could to make my stay better.

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Helpful?
1Thank Gareth M
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Gareth M, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that we were able to make your stay extremely pleasant. We definitely appreciate the great feedback and the five star review and it was a true...

Reviewed 7 September 2016

extremely friendly staff. Very accommodating. Rooms were nice. We had a large collegiate sports team in town for a game and they were wonderful and arranged for an incredible breakfast buffet. Free wifi was a nice touch! and conveniently located to a starbucks and buffalo wild wings.

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1Thank Phil O
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Phil O, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a wonderful stay with us overall and that everyone had a great time! It was definitely our pleasure to have the large collegiate sports...

Reviewed 26 August 2016

I stayed at the Whitehall for several days while visiting the city of Houston for business and vacation. It was fantastic. The hotel is in an awesome location, tucked right in the middle of downtown and midtown. It is easy to get to lots of great restaurants and destinations and way easier to access and park than most other hotels...

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1Thank DanH13-ATL
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear DanH13-ATL, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a wonderful time and found everything to your liking. We can't wait to have you back soon so we can continue making you feel...

Houston, Texas
Reviewed 25 August 2016

Great service, great food, exceptional rooms and good value. I've stayed here for weekend getaways and for business. I am a frequent traveler and I get worn out by the marketspeak of the major chains and other hotels who meet my expectations by delivering the very basics. The team at the Whitehall from the restaurant, bar, room and general services...

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1Thank stevieg315
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear steveg315, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that we were able to continuously make your stay comfortable and exceed your expectations. We value true Southern hospitality and its consistently and its always great to...

Spring, Texas
Reviewed 23 August 2016

We booked the Bayou ballroom for this birthday party. We had fruit & cheese and chips & salsa brought out during the early part of the evening. The service was great and the staff picked up used plates very quickly to keep the tables looking good. We had a bar and the two barkeeps were very polite and did a...

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1Thank t12wimn
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear t12wimn, Thank you so much for taking your valuable time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am delighted to hear that you had a wonderful time celebrating the special day of your son's 24th birthday! It was definitely our honor to be part of the celebration. I...

Houston, Texas
Reviewed 22 August 2016 via mobile

Went to my friend Jirge celebration of life, it was one of the most beautiful birthday parties I've ever been too. The staff did fabulous, and the reception ballroom was big and pretty. The hotel is really and modern ❤️ This is a great hotel to have receptions!!!

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2Thank irisssssslunaaa
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear irisssssslunaaa, Thank you so much for taking your time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am delighted to hear that you had a amazing memorable time at Jorge's Celebration of life! Thank you so much for the five star review and the wonderful feedback and I hope...

Miami, Florida
Reviewed 18 August 2016

From the moment I walked in, I was greeted and treated like a VIP. Special Kudos to Ms. C. Rico (fellow Floridian) and Mr. J. Flores. Thank you both for making my week long stay memorable. The restaurant staff/food, made waking up early bearable.

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1Thank adaple
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Adaple, Thank you so much for taking time out of your day to write this review. We take great pride in our family here and it is great to read a first hand account of our VIP Southern Hospitality. I will personally make sure that Ms. Rico and Mr. Flores see you kind words if they have not already....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: €131 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#4 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
5 questions
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Questions? Get answers from The Whitehall Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I can only speak for my room, but overlooked the pool and a small park. Not much view in the city.”
cesnover, 19 Apr 2017 | Read review
“Try to enjoy the outdoor bar”
jwanza2017, 16 Apr 2017 | Read review
“Try to get an odd number room as those face into downtown”
Rianohtx, 14 Apr 2017 | Read review
“In Downtown Houston but close to all the freeways and easy access to Houston attractions and restaurants.”
LCW-Texas, 12 Apr 2017 | Read review
“Executive king has a large bathroom.”
chrisbarnette, 31 Mar 2017 | Read review
5 of 5