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The Whitehall Houston

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The Whitehall Houston
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358 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Los Angeles
Reviewed 5 November 2016

I had such a wonderful time on a visit to this property with my husband and son. The front desk and staff were warm and inviting and made us feel at home. The outdoor restaurant patio was decorated with candles and was lovely. Thank you so much for the shuttle as we didn't want to rent a car and made...

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Helpful?
Thank seekerofnewplaces
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear seekerofnewplaces, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at the Whitehall Houston. I am delighted to hear that you and your family had a wonderful time and experience with us at our hotel. We can't wait to have you back soon so we can continue...

Los Angeles, California
Reviewed 5 November 2016

I stayed at The Whitehall for my Birthday Weekend October 28 - November 1 and had one of the Best Times of My Life!!! First of we Valet and didn't have to worry of our bags. The check in was so smooth we were in our room quicker than I thought we would. We un winded and wanted dinner so...

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Helpful?
Thank petroordeep
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear petroordeep, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that we were able to make your birthday weekend one of the best! We are all about southern hospitality and it makes me very happy to hear that...

Reviewed 4 November 2016 via mobile

What a lovely place to stay! And Jorge was a delight in the lobby with snacks and water for quilters weary from shopping and looking at beautiful quilts during the Houston Quilt Show! We will be back!

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Helpful?
Thank Karole H
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Karole H, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a super great stay while attending the Houston International Quilt Show! It is always a pleasure to be one of the hosting hotels...

Tucson, Arizona
Reviewed 4 November 2016

The hotel is classy and comfortable. Breakfast was yummy! We really appreciated help with shuttles to and from the International Quilt Show. The candy bar at check in was an unexpected treat. Everyone at the hotel went out of their way to make our stay worry free. They exceeded our expectations. We will return next year.

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Helpful?
Thank ls2tt
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear ls2tt, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that your stay at the Whitehall was excellent! It is always our pleasure to be one of the hosting hotels for International Quilt Show and making sure...

Los Angeles, California
Reviewed 2 November 2016

From the time I stepped out the valet took great care of our car and was very prompt in bringing it up when we needed it. Their shuttle is awesome to nearby places when you don;'t feel like driving. John at the front desk is super friendly and the staff took great care of all of our needs. Management has...

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Helpful?
Thank zervando
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear zervando, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a wonderful time and found everything to your liking. Also it was our pleasure to have you here with us along with getting the...

Elk Grove, California
Reviewed 2 November 2016

My husband and I had to travel to Houston for a funeral and decided to stay at the Whitehall because of the great reviews we read. We are so happy we listened to the reviews. This is an awesome place to stay. The staff were all so friendly and the front desk manager John was wonderful to us. The food...

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Helpful?
Thank R-mattie
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear R-mattie, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am happy to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have you...

Walker, Louisiana
Reviewed 1 November 2016

We booked this hotel day of when I inadvertently made our reservation for next month. The desk staff were friendly and helpful. We were going to a concert at the Toyota Center and it is well within walking distance. After the show we returned and sat in the bar area. Nice, open and friendly staff here too. The room was...

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Helpful?
Thank rickbail1965
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear rickbail1965, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that we were able to make your stay relaxing and enjoyable. I hope we can get the pleasure to have you back soon so we can continue...

Orange County, California
Reviewed 1 November 2016 via mobile

I've traveled all over the world but I've never had to check out of a hotel in the middle of the night- until, of course I made the mistake of booking at the Whitehall- or perhaps more aptly the "White Trash" Hotel. Why? Because after asking at checking to be placed in a quiet part of the hotel, one night...

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4Thank Jade T
Houma, Louisiana
Reviewed 1 November 2016

We were there to celebrate my nephew's wedding. There were 50 people or more in our party. Rooms were spacious. The entire staff was friendly and accommodating. We felt like we were at home. fdsakfdsafdsafsadfsdafdsfdsfsdfsdfsdafds

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Thank jwhitney2016
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear jwhitney2016, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that we were able to make you feel at home with our southern hospitality! That is our number one goal and I am ecstatic to hear we were...

Reviewed 1 November 2016

Start with the nice parts: The common areas of the property - lobby, restaurant, etc., are nice - contemporary and clean. I know this is a odd thing to mention, but the soundtrack they played in the common areas was great - I take it it is supplied by the hotel chain Sotherly. Interesting mix which I enjoyed. The outside...

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Helpful?
Thank Walt A
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Walt A, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am grateful to hear that you had a good stay with us overall but disappointed we were not able to make your stay a five star stay. I appreciate the detailed...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: €126 - €256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#4 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
5 questions
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Questions? Get answers from The Whitehall Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to face downtown!”
EstefaniaGreen, 26 Apr 2017 | Read review
“I can only speak for my room, but overlooked the pool and a small park. Not much view in the city.”
cesnover, 19 Apr 2017 | Read review
“Try to enjoy the outdoor bar”
jwanza2017, 16 Apr 2017 | Read review
“Try to get an odd number room as those face into downtown”
Rianohtx, 14 Apr 2017 | Read review
“In Downtown Houston but close to all the freeways and easy access to Houston attractions and restaurants.”
LCW-Texas, 12 Apr 2017 | Read review
5 of 5