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The Whitehall Houston

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The Whitehall Houston
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296 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Lake Charles, Louisiana, United States
Reviewed 6 days ago NEW

We stayed at the Whitehall for my birthday. The lobby is elegant and the lobby staff was professional, friendly and accommodating. We picked this hotel because it is walking distance to the theater. As with most hotels in Houston you have to Valet your car. There is a charge for valet so make sure you figure that into the price...

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Helpful?
Thank Julie R
SKhatri, Manager at The Whitehall Houston, responded to this review

Julie, we are delighted you chose The Whitehall Houston for your birthday celebration. It’s a pleasure to know that you were impressed with our service as well as location which was perfect for your needs. Thank you for taking time to write about your stay. We look forward to welcoming you and your husband on your next visit. Best Regards,...

Arkansas
Reviewed 6 days ago NEW

I stayed at The Whitehall Houston on business and loved the accomodations. Very friendly staff. The outdoor lounge area was especially enjoyable in the evenings. There was live music when I visited in the summer. I would definitely staff here again!

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Helpful?
Thank moore_traveling
SKhatri, Manager at The Whitehall Houston, responded to this review

Thank you for choosing for The Whitehall Houston during your business trip to our area. We are delighted to know our service and facility were above and beyond your expectations. Thanks for allowing us to be of service. We look forward to your next visit. Best Regards, Sal Khatri General Manager

Little Falls, New Jersey
Reviewed 1 week ago NEW

We stayed for 4 nights because we were going to Super Bowl LI. It was a great game and a great hotel. Rooms were very, very comfortable. We loved the breakfast and the outside bar with heaters for cool nights. The entire staff was most helpful. My boyfriend lost his passport and they found it in the room and expressed...

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Helpful?
Thank JanLight49
SKhatri, Manager at The Whitehall Houston, responded to this review

Thanks for taking the time to let us know how much you enjoyed our hotel. We appreciate you mentioning that you liked the comfort of your room, the outstanding service from our staff as well as our breakfast offerings. We hope to serve you and your boyfriend at The Whitehall Houston the next time you visit our area. Best Regards,...

Mount Airy, North Carolina, United States
Reviewed 1 week ago NEWvia mobile

Great place for a business trip, very helpful employees, spacious rooms, always kept clean, could have more food options close by. Alot of attractions within walking distance. Some staff members need to be more acceptable to communicating with customers.

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Helpful?
Thank Wayne D
SKhatri, Manager at The Whitehall Houston, responded to this review

Thank you for staying at The Whitehall Houston on your recent business trip. We are happy you were pleased with our helpful service, spacious rooms and location close to many attractions of the area. We look forward to using your feedback as a training tool to improve our overall guest interactions. Thank you for your time. We hope to see...

Houston,TX
Reviewed 1 week ago

I had to select a hotel in Houston for a 40 person conference. We had a limited budget and it was for the 2 week period before Super Bowl. After rejecting or being rejected by about 10 Houston Hotels. I discovered the Whitehall almost by accident. I was driving by and noted the great looking patio bar and attractive blue...

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Helpful?
Thank kmsea
SKhatri, Manager at The Whitehall Houston, responded to this review

We are happy to read your conference held at The Whitehall Houston was a resounding success, and we thank you for recommending us. It’s great to know you were impressed with our exceptional service as well as amenities and facilities we provide. With our technology-rich venues, upscale facilities and central location in Downtown Houston, our goal is to make sure...

Rome, Italy
Reviewed 1 week ago

I was on a business trip and was happy to stay at the Whitehall. Staff is very friendly, professional and helpful. Will stay there on my next visit to Houston. Just a little note; staff at restaurant during breakfast should be a little bit more attentive

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Helpful?
Thank nicolinog2015
SKhatri, Manager at The Whitehall Houston, responded to this review

Thank you for choosing The Whitehall Houston for your business visit to our city. We have an exceptional team whose main priority is ensuring the comfort and satisfaction of our guests, and we are happy you agree. We also appreciate your observation and suggestion. It was our genuine pleasure to host you, and we look forward to welcoming you on...

Reviewed 1 week ago via mobile

We stayed here during Super Bowl weekend. Great, helpful service and a clean, spacious room. Close walk to Main Street where all the restaurants and night life is. Highly recommended. Carmen at the front desk is top notch!

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Helpful?
Thank Diky M
SKhatri, Manager at The Whitehall Houston, responded to this review

Thank you for taking the time to share this wonderful feedback about The Whitehall Houston and for recommending us. It’s great to know you were impressed with your well-appointed room, our warm hospitality and location which was convenient for your needs. I will also share your compliments with Carmen. We are happy we exceeded your expectations and hope you and...

Galveston, Texas
Reviewed 2 weeks ago

I must say I ruly love this Hotel. Everyone always seems so happy. They clearly love what they do. I must say the hotel is always clean and the staff is very professional and one thing i like about them is that they talk to you as you are a person and nothing is scripted. I did notice there are...

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Helpful?
Thank coco1232016
SKhatri, Manager at The Whitehall Houston, responded to this review

We appreciate your consistent support of The Whitehall Houston. It's always a pleasure to see a familiar face, and we love having you as a regular guest! I want to personally thank you for taking the time to share your perspective with future guests. I am thrilled to read my associates always make you feel at home, especially John with...

Hillsboro, Oregon
Reviewed 2 weeks ago

I've done events for years and this was hands down the easiest hotel to work with on all fronts. All of the staff were very accommodating and very on top of every aspect of our event. It was a wonderful experience!

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Helpful?
Thank 279mtaylor
SKhatri, Manager at The Whitehall Houston, responded to this review

We are thrilled to read the event held at The Whitehall Houston was a resounding success. With our technology-rich venues, upscale facilities and central location in Downtown Houston, our goal is to make sure every event we host is outstanding. I will share your compliments with my team. We are pleased that we met your expectations for a flawless event...

Tucson, Arizona
Reviewed 3 weeks ago

The check-in was effortless and the staff was really friendly. I was in a King bedroom, the room was very spacious and clean and the bed was comfortable as well. The bathroom was nice with the lighted led mirror as a great addition. The room has a southern homey feel to it, with modern updates. Would recommend and plan on...

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Helpful?
Thank rp0711
SKhatri, Manager at The Whitehall Houston, responded to this review

We are delighted you and your friends enjoyed the southern hospitality at The Whitehall Houston. It’s great to read your comments about how much you enjoyed your well-kept room and that you got a good night’s sleep. Thank you for recommending us. We look forward to hosting you all again! Best Regards, Sal Khatri General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith Street, Houston, TX 77002 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: €131 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Travelocity and Booking.com so you can book your The Whitehall Houston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#3 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
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Questions? Get answers from The Whitehall Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a top floor room for nice views!”
 of 5 bubbles rp0711, 30 Jan 2017 | Read review
“all three rooms i have stayed in were quiet and had great views”
 of 5 bubbles dinger133, 27 Jan 2017 | Read review
“Definitely share in on the hospitality and you could be treated to some perks!”
 of 5 bubbles angelt745, 26 Jan 2017 | Read review
“Request a high floor if you like the city view”
 of 5 bubbles kbetts397, 20 Jan 2017 | Read review
“Ask for a city view and not facing the freeway.”
 of 5 bubbles kevinatx2017, 3 Jan 2017 | Read review
5 of 5