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The Whitehall Houston

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Traveller (391)
360
Panoramas (15)
Room & Suite (256)
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About

#23 of 538 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
The Whitehall Houston Hotel offers classic Southern Hospitality and charm featuring modern rooms and amenities in downtown Houston.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Value
Great View
Languages Spoken
English, Spanish
1,243Review24Q+A100Room tips

Reviews
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Traveller rating
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stacy l wrote a review 12 Mar
1 contribution
The Whitehall Houston was a very welcoming and comfortable stay! John made sure that we were accommodated in so many ways. We stayed 4 days and 4 nights, and each day was just as welcoming as the first day. Thank you again John, for your hospitality. And Steve was awesome as our shuttle driver. The bar attendees and the housekeepers were all so awesome! Thank you! I'll definitely stay again if I find myself back in Houston. 🙏🏾
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 6 days ago
Dear 321stacyl, We are thrilled to hear that you enjoyed your stay at The Whitehall Houston and found it to be welcoming and comfortable. Our team, especially John, is dedicated to ensuring that all our guests feel accommodated and well taken care of throughout their stay. We're delighted that you had such positive interactions with our staff, including Steve, our shuttle driver, and the bar attendees, as well as our diligent housekeeping team. Your kind words are greatly appreciated, and we look forward to welcoming you back to our hotel whenever your travels bring you to Houston again. Thank you for choosing The Whitehall Houston for your accommodation needs. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sierra M wrote a review 12 Mar
Godley, Texas1 contribution
I truly cannot thank The Whitehall enough for the experience they gave me for my wedding weekend. From check in, to room service, to the coffee bar, everything was excellent. Check in was so easy and everyone was so helpful. I got married in downtown Houston and used The Whitehall for my "getting ready" location for the entire weekend. The employees were so nice and congratulatory, they felt like a part of the wedding party. The most special part was the morning after my wedding, the employee at the coffee bar paid for my drinks as a congratulations. It was a small gesture but this made me a Whitehall customer for life. My friends and family loved staying here. I cannot recommend The Whitehall enough!! They made my wedding weekend so special.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 1 week ago
Dear sierram463, We are overjoyed to hear about your exceptional experience at The Whitehall Houston during your wedding weekend! It warms our hearts to know that every aspect of your stay, from the seamless check-in process to the attentive room service and delightful coffee bar, contributed to such a memorable occasion. It was an honor to be a part of your "getting ready" moments, and we are thrilled that our team made you feel like cherished members of the family. We deeply appreciate your kind words regarding our staff's warmth and congratulations, and we are delighted that our small gesture at the coffee bar added to the joy of your celebration. Your recommendation means the world to us, and we are grateful for the opportunity to have made your wedding weekend truly special. We look forward to welcoming you back to The Whitehall and continuing to exceed your expectations in the future. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rick C wrote a review 8 Mar
1 contribution
This is a very nice downtown hotel. It is well maintained inside and out; painting of the exterior was on-going in a careful manner. Nelli at the desk got us checked in and feeling appreciated. The lobby was open and had style; it was not a cookie cutter design. The room was nicely furnished and quiet. The bathroom did seem a trifle small. We forgot several items in our car and the valet efficiently retrieved them for us. Note - if there had been a baggage cart available, we probably would have gotten everything when we checked in. The area was safe. For two college baseball games, my friend and I walked to Minute Maid Park at 3 PM and returned at 11 PM with no hassle - but did see several homeless sleeping in nooks along the way. We could have taken the shuttle, but wanted the exercise (1.5 mile each way). The most troubling thing was trying to deal with Houston's one way streets and a nearby interstate. I think it took me three loops to get to the hotel entrance.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 1 week ago
Dear V1492KYrickc, Thank you for taking the time to share your feedback on your recent stay at The Whitehall Houston. We are delighted to hear that you found our property to be well-maintained both inside and out, and that our team member Nelli provided you with a warm and efficient check-in experience. It's wonderful to know that you appreciated the unique style of our lobby and the comfort of your room. We are also pleased that our valet service was able to assist you in retrieving your forgotten items efficiently. Your safety is our top priority, and we are glad that you felt secure during your walks to and from Minute Maid Park. Having said that, we apologize for any inconvenience caused by the size of the bathroom and the lack of a baggage cart, and we will certainly take this into consideration for future improvements. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bernadette B wrote a review 5 Mar
2 contributions1 helpful vote
Houston is home for us and when we visit we always chose the Whitehall. It is in the perfect location for us to get to all of our family and friends quickly. The breakfast is THE BEST! and the staff is always so super sweet. I bring my nieces to the pool and they enjoy it every single time. We love how close we are to great restaurants. We can walk to so many cool spots to eat or get a drink. Lovely spot. Dont hesitate to book!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 2 weeks ago
Dear Guest, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that The Whitehall Houston has become your go-to spot in Houston. It warms our hearts to know that our central location makes it convenient for you to connect with family and friends. We take great pride in our breakfast offerings and are delighted to hear that you find it to be the best! Our dedicated staff strives to provide exceptional service, and we are delighted that their efforts have made a positive impression on you. It brings us joy to know that your nieces enjoy the pool, and we're glad to offer a refreshing retreat for your family. Being situated near fantastic dining options is indeed a bonus, and we're delighted that you appreciate our proximity to great restaurants and bars. Thank you for your kind words and recommendation—we look forward to welcoming you back on your next visit to Houston! In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julian B wrote a review 5 Mar
12 contributions7 helpful votes
Well I do not go downtown too often but the times I do I make it a mandatory stop each time. I love the patio bar, the restaurant upstairs is always accommodating as well. Overall just a great place because everyone from the bartenders, front desk and managers all are so hospitable(they make you feel at home). I enjoy myself each and every time I walk through the doors.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 2 weeks ago
Dear Julian, Thank you very much for your wonderful review! We are thrilled to hear that you had an excellent experience during your stay with us. Our patio bar and restaurant upstairs are indeed popular spots for our guests, and we're delighted to know that you found them accommodating. Providing exceptional hospitality is our top priority, and we're pleased that our team made you feel at home throughout your visit. It's always a pleasure to welcome you through our doors, and we look forward to hosting you again soon! In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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car wrote a review 4 Mar
College Station, Texas13 contributions2 helpful votes
Exceptional and attentive service. Beautiful property. Good dining. Quick service with valet. Nicely furnished and spacious rooms. Bathroom is a little small, but it is adequate. Enjoyed the complimentary water, cookies, and real mugs (as well as disposable) for in-room coffee.
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 2 weeks ago
Dear Escape50872341768, We appreciate your kind words regarding your recent stay at The Whitehall Houston. It brings us great joy to hear that you enjoyed our beautiful property, exceptional service, and classic charm. Our team takes pride in providing attentive service to ensure our guests' comfort and satisfaction. It's delightful to know that you found our dining options to be good and that you appreciated the quick valet service. We're pleased that you found your room to be nicely furnished and spacious, despite the bathroom being a bit small. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We're delighted you enjoyed the complimentary amenities, including water, cookies, and real mugs for in-room coffee. We look forward to welcoming you back for another memorable stay in the future. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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raybr0wn wrote a review 3 Mar
Lubbock, Texas2 contributions1 helpful vote
Very disappointed in the rooms for the price we paid per night. Water damage in the bathroom, tiny tv with dark spots across the sceeen, holes in the wall, old furniture with tons of scratches and dings all over it. I’ve stayed in cheap motels that were nicer than the room I had at The Whitehall. Was really looking forward to a nicer place for $230 a night.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Decent location to walk to restaurants in midtown
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 2 weeks ago
Dear ratbr0wn, Thank you for being our guest and sharing your observations. We are sorry you felt our property needed updating. We are grateful for the feedback, as we are continuously working to keep our accommodations fresh and up to date. We will share your valuable notes with the appropriate individuals for our future remodeling plans. It would be our pleasure to welcome you back soon. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cristen K wrote a review 1 Mar
1 contribution
The Whitehall is not the newest hotel in Houston, but its personality and charm remain unmatched. We felt like we had a personalized experience from the minute we were on the property! Every staff member we encountered was kind and professional. We felt like we were given the care and attention of a small boutique hotel, but had the amenities of something much more grand. We will definitely be back!!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: We happened to be there during the Houston Marathon but never felt the sting of closed roads or...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 2 weeks ago
Dear 946cristenk, Thank you for your glowing review! At The Whitehall Houston, we take pride in our timeless charm and unwavering commitment to exceptional customer service. From the moment you step onto our property, we strive to provide a personalized experience tailored to your needs. Our dedicated staff members are passionate about ensuring your stay is both comfortable and memorable, embodying the essence of hospitality with kindness and professionalism. While we may not be the newest establishment in Houston, our vintage allure coupled with modern amenities offers a unique blend of sophistication and comfort. We are delighted to hear that you enjoyed your time with us and look forward to welcoming you back for another memorable stay in the future! In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gnewman73 wrote a review Feb 2024
Houston, Texas4 contributions3 helpful votes
We stayed at the Whitehall on Valentines day and it was a great stay. I wrote down names throughout the stay to make sure everyone was recognized especially because the staff made the trip so memorable. John at check in made us feel so special and greeted us all throughout our stay by name. We wanted to stay in the hotel and it was so nice that they have two restaurants. We started our evening outside at Part & Parcel and Adam made me the best Bellini drink even though it wasn't on the menu and made my husband a perfect old fashioned with their own bourbon. Next we went upstairs to Edgars for dinner and "No way" Jose took excellent care of us! We had soup and appetizers, I would come back daily for the baked potato soup. Our room was cleaned by Salma and everything was top notch. It is such a nice touch to leave the housekeepers name so they too can be recognized. In the morning Valerie, Vicky and Mario served us breakfast in the morning and are so polite. The food was great too! At check out Nelli was so friendly and made us feel like she knew us. Steve in Valet was very friendly too. Everyone here really cares and does a great job in making guests stay memorable. J.N.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 2 weeks ago
Dear gnewman73, We are thrilled to hear that you had a wonderful Valentine's Day stay at The Whitehall Houston. Ensuring our guests feel recognized and valued is a top priority for us, and we're delighted that our staff, particularly John, Adam, Jose, Salma, Valerie, Vicky, Mario, Nelli, and Steve, contributed to making your experience memorable. We take pride in our two restaurants, and it's fantastic to hear that you enjoyed your dining experiences. Your compliments on our service and cuisine are greatly appreciated, and we will be sure to pass them along to the team. We look forward to welcoming you back for another exceptional stay in the future. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tessa K wrote a review Feb 2024
2 contributions
The staff are all courteous, respectful, helpful. That being said, definitely more of a 3 star feel in this place rather than 4 due to the rooms needing some updates. The “standard” room had an old TV with less than functional signal, there were two unexplained holes above the shower (like where an old light fixture used to be, but they never patched the gaping holes?), the sheets my first night had a noticeable snag through them, etc. There’s also a lot of noise pollution both from the street outside and from the constant loud dinging of the elevator when it stops at each floor. The room doors default to slamming. Small details, like one bottle of water in a room that sleeps two people, were annoying. If the stay hadn’t been significantly discounted I would have been massively annoyed at the price/quality.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 2 weeks ago
Dear 558tessak, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room and for the noise disturbances. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure the overall guest experience. On a positive note, we are glad to know that you enjoyed our attentive service. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€141 - €209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza houston downtown hotel houston, houston crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Houston Downtown
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
259
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE WHITEHALL HOUSTON - UPDATED 2024 Hotel Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about The Whitehall Houston
Which popular attractions are close to The Whitehall Houston?
Nearby attractions include Spire Nightclub (0.4 km), Tranquility Park (0.4 km), and Belle Station (0.5 km).
What are some of the property amenities at The Whitehall Houston?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Whitehall Houston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Whitehall Houston?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Whitehall Houston?
Conveniently located restaurants include Edgar's Hermano, Gyu-Kaku Japanese BBQ, and Part & Parcel.
Are there opportunities to exercise at The Whitehall Houston?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Whitehall Houston located near the city centre?
Yes, it is 1.0 km away from the centre of Houston.
Are any cleaning services offered at The Whitehall Houston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Whitehall Houston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Whitehall Houston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Whitehall Houston?
The staff speaks multiple languages, including English and Spanish.