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Westin Galleria Houston Hotel

1,010 reviews
#106 of 517 Hotels in Houston
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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor9%
  • Terrible4%
Travellers talk about
“daily grill”(61 reviews)
“heavenly bed”(18 reviews)
“self parking”(27 reviews)
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Westin Galleria Houston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,010)Write a Review
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All reviewsdaily grillheavenly bedself parkinglocation is greatrooms are largeeasy accessbusiness centerhotel restaurantenjoyed my staybusiness tripgalleriaconferencevaletgymgaragestarbucksconvenience
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331 - 335 of 917 reviews
Reviewed 15 January 2015

Staid here for a week-long conference. My number one expectation for any hotel is a good night sleep and that box definitely got ticked: typical for most Starwood hotels, the mattress was fantastic and my room was quiet which both made for great sleep quality....More

1  Thank TeegeeLA
Response from Veli S, Guest Relations Coordinator at Westin Galleria Houston HotelResponded 20 January 2015

Greetings TeegeeLA, We appreciate you taking the time to leave us feedback on your stay at the Westin Galleria. I am thrilled to hear that our Heavenly Bed provided great sleep quality during your refreshing experience with us and that we were able to provide...More

Reviewed 14 January 2015

Hotel room was clean, is in a great location attached to a huge mall with lots of food options, and free parking. I'd recommend to stay there for sure. I am not sure if they have a "club room" though, but other than that it...More

Thank RichCase1965
Response from Veli S, Guest Relations Coordinator at Westin Galleria Houston HotelResponded 16 January 2015

Greetings RichCase1965, Thank you for the kind words regarding our location and refreshing environment. We are sincerely elated to hear that your stay warranted a five-star rating and look forward to hosting you again in the future. Be Well, Veli Shah

Reviewed 10 January 2015

The hotel is in a good location but things quickly go down hill from there. Two elevators out of six worked and the hotel was full. There was a minimum fifteen minute wait to go up or down in a packed elevator. The shower had...More

2  Thank mdmcmanus1
Response from Veli S, Guest Relations Coordinator at Westin Galleria Houston HotelResponded 16 January 2015

Greetings Mdmcmanus1, Thank you sincerely for providing feedback on your recent stay at the Westin Galleria. I am truly disappointed to hear that we did not provide you with a refreshing and revitalizing environment. I have reviewed your comments with our Director of Housekeeping to...More

Reviewed 10 January 2015

Great hotel with easy access to the Galleria shopping centre, close proximity to downtown Houston and surrounding areas. The Hotel has good facilities including a gym with all the standard amenities. The staff are friendly and willing to accommodate.More

Thank Melissa W
Response from Veli S, Guest Relations Coordinator at Westin Galleria Houston HotelResponded 11 January 2015

Greetings Melissa W, We are pleased to hear that our close proximity to the Galleria mall and to downtown Houston proved beneficial to your stay and that you enjoyed our Westin Workout Fitness Studio. We are especially thrilled to hear that our staff was warm...More

Reviewed 2 January 2015 via mobile

Stayed here to attend college sporting event wherein this hotel was named the "team" hotel. After making the non changeable, no cancelation reservation on December 14th, I immediately received an email asking if I would like to "upgrade" to a deluxe room on our upper...More

6  Thank Joseph C
Response from Veli S, Guest Relations Coordinator at Westin Galleria Houston HotelResponded 21 January 2015

Greetings Joseph C, We appreciate you providing feedback on your recent stay at the Westin Galleria Houston. We strive to provide all of our guests with a revitalizing experience and regret that we failed to provide this for you. I do apologize that we were...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$162 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$162 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Dining (14)
Amenities (24)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Tenderminded1430
21 June 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Sadie'schoice
28 January 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
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123
Room Tips
"Top floor but dont expect any views"
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"Higher floors give You a great view ."
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"The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
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"Ask for Westheimer side."
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