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Westin Galleria Houston Hotel

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Westin Galleria Houston Hotel
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911 Reviews from our TripAdvisor Community

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Showing 827: English reviews
Meadville, PA
Reviewed 5 July 2014

I stayed for seven nights in this gorgeous hotel attached to a mall with just about every store one could want. The staff was consistently friendly and helpful. In fact they seem to bend over backward for guests. The biggest highlight was the gym which is quite large (I jump rope and there was plenty of room), had tons of...

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Helpful?
Thank Timalnick
Jamilah G, Executive Assistant at Westin Galleria Houston Hotel, responded to this review

Dear Timalnick, We sincerely appreciate your honest feedback.. At the Westin Galleria, we pride ourselves on providing a rejuvenating experience for our guests and we are so glad that this translated in your stay. We are very proud of our staff and their willingness to go above and beyond for our guests. We strive to play an active role in...

Fresno, CA
Reviewed 2 July 2014

When writing a hotel review, I always start with a list of the negatives. Fortunately, the Westin Galleria's list is extremely short. In fact, there's really nothing not to like about this property. Everything about the Westin Galleria is outstanding, from the front desk staff to the fast WiFi to the large fitness center. It's also part of the huge...

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Helpful?
Thank 56waldorf
Jamilah G, Executive Assistant at Westin Galleria Houston Hotel, responded to this review

Dear 56waldorf, We sincerely appreciate your honest feedback. At the Westin Galleria, we pride ourselves on creatinga rejuvenating experience for our guests and we are so glad that this translated to your stay. We strive to play an active role in providing the most refreshing experience possible, and it is so nice to hear that you enjoyed your experience with...

Huntsville, Texas
Reviewed 29 June 2014

Booking two weeks in advance, I got a great deal through a "mystery" discounter, where you learn the name of your hotel after you've paid. Sometimes, this can be a risk, but this time, I got appr. 40% off the rack rate and was happily surprised. Though a bit difficult to locate and access, the hotel connects directly to the...

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Helpful?
Thank DavidMcTier
Jamilah G, Executive Assistant at Westin Galleria Houston Hotel, responded to this review

Greetings DavidMcTier, Thank you for your feedback. At the Westin Galleria, we value all forms of feedback as it provides us with an opportunity to learn and improve. We are so glad that we were lucky enough to be your mystery hotel. It was a pleasure to host your stay. I apologize for the noise regarding your neighbors and that...

Boston, Massachusetts
Reviewed 25 June 2014

In town for one of our son's wedding and we stayed here before heading out to the festivities. Every aspect of the hotel and surrounding area was fantastic. Our room was beautiful, roomy, huge bathroom and giant bed. Being right at the Galleria was so helpful not only for the items I forgot to bring for the wedding but a...

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Helpful?
Thank TinySeasideDancer
Jamilah G, Executive Assistant at Westin Galleria Houston Hotel, responded to this review

Greetings TinySeasideDancer, Thank you so much for your kind words. We are elated that you enjoyed your stay with us. It is such a pleasure to know that you were able to take advantage of our unique and convenience location. At the Westin Galleria, we strive to create instinctive experiences for all of our guests and I am so glad...

Boys Ranch, Texas, United States
Reviewed 23 June 2014

For the price this is by far one of the best deals in Houston. The location is great and the service was amazing ~ only downside was there was no bar in the hotel ~ oh well outside of that we were completely happy ~

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Thank Brett H
Jamilah G, Executive Assistant at Westin Galleria Houston Hotel, responded to this review

Dear Brett H, Thank you so much for your kind words. We are delighted that you enjoyed your experience at the Westin Galleria Houston Hotel. It was a pleasure to host your stay and we look forward to your return. Be Well, Jamilah

glasgow
Reviewed 23 June 2014

Stayed for one night to do shopping it's attached to mall check in was fast and staff nice room was on 16th floor and looked onto back of hotel. Room was very clean but the rooms do not look like they have been re furbished there was a nice pool on 5th floor as I say my sole purpose for...

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Thank carol072
Austin, Texas
Reviewed 18 June 2014

We stayed here for our Son's birthday weekend...Although we have stayed here before, we were blown away by the level of personal service and attention our hosts at the Westin showed my family and I. When we arrived check-in was smooth and effortless. The front desk personal had us checked in less than 5 minutes. They provided our sons each...

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1Thank Yogi459
Jamilah G, Executive Assistant at Westin Galleria Houston Hotel, responded to this review

Greetings Yohi459, Thank you so much for your kind words. It is a great pleasure to have hosted such a special occasion for you and your family. At the Westin Galleria, we take great pride in creating memorable experiences and we are so glad that you allowed us the privilege to be the place where you celebrated your son’s birthday....

United States
Reviewed 17 June 2014

I don't have a whole lot to say regarding either extreme good or bad aspects of this hotel. Westins are all pretty nice. This one is attached to the Mall, which is convenient. The downtown location is also pretty good.

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Thank Bobcharli
New York City, New York
Reviewed 29 May 2014

Fantastic experience staying here. I was traveling for business and was very pleasantly surprised by my experience here. I did not expect much from a hotel attached to a mall, but the elegance and customer service here was beyond excellent. When I go back to Houston, I will definetly stay again!

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Thank tigrrrlily723
Baton Rouge, Louisiana
Reviewed 29 May 2014

Booked using Trivago as a search. This is a great location for dining & shopping. The room was nice, clean, comfortable and the staff was super and welcoming. My dog was treated as a respected guest. The desk was informative and helpful.

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Helpful?
Thank wLLb
Jamilah G, Executive Assistant at Westin Galleria Houston Hotel, responded to this review

Greetings LegrandBacala, Thank you so much for your kind words. We are delighted that you enjoyed your experience with us and we welcome you and your dog back anytime. It was a pleasure to have you and we look forward to your return! Best Wishes, Jamilah

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center it is the only place to stay for ultimate leisure, entertainment and recreation. ... more   less 

Additional Information about Westin Galleria Houston Hotel

Address: 5060 W Alabama St, Houston, TX 77056-5801
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: €124 - €307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Galleria Houston Hotel 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin Houston
Houston Westin
Hotel Style:
#30 Luxury Hotel in Houston
#125 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Westin Galleria Houston Hotel staff and other travellers.
6 questions
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Questions? Get answers from Westin Galleria Houston Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take the rooms close to the elevators”
 of 5 bubbles Dan_98765, 10 Nov 2016 | Read review
“Views of rooftops of the Galleria Mall only.”
 of 5 bubbles Bookshelfish, 4 Nov 2016 | Read review
“All is fine ..”
 of 5 bubbles TarekR749, 30 Oct 2016 | Read review
“stay away from the elevator rooms”
 of 5 bubbles WarwickBeauchamp, 5 Oct 2016 | Read review
“Higher floor”
 of 5 bubbles lovethecaribbean23, 3 Oct 2016 | Read review
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