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The Westin Galleria Houston

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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
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Overview
  • Excellent30%
  • Very good35%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“heavenly bed”(18 reviews)
“self parking”(26 reviews)
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Additional information
Offers from The Westin Galleria Houston
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Galleria Houston
Special Offer: Breakfast for 2 Included
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,031)
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All reviewsheavenly bedself parkinglocation is greatrooms are largeeasy accessbusiness centerhotel restaurantbusiness tripenjoyed my stayconferencevaletgymgarageconveniencestarbucksproscons
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321 - 325 of 933 reviews
Reviewed 22 March 2015

The hotel has great location, but it really needs a facelift, the elevators are very old, the carpet in the room smells, the safety deposit box was not working, the water inthe shower smelled funny, fishy like. It is vey covenient to stay if you...More

Thank MLL72
Response from Jennifer R, Guest Relations Supervisor at The Westin Galleria HoustonResponded 28 March 2015

Dear MLL72, Thank you for taking the time to review your recent stay at the Westin Galleria. We appreciate all guest feedback and assure you that we will review all aspects you addressed. We have begun our renovation, starting with our elevators. We hope you...More

Reviewed 22 March 2015

After leaving another of the Westin chain hotels, I stayed at The Westin in the Galleria, Houston. I had a very comfortable and spacious room. My only real complaint has nothing to do with the hotel itself. There is a lot of construction going on...More

Thank L0r1H
Response from Jennifer R, Guest Relations Supervisor at The Westin Galleria HoustonResponded 28 March 2015

Dear L0r1H, We appreciate your review of the Westin Galleria. We sincerely apologize for the noise caused by the Galleria mall’s expansion. We try and work with the Galleria to minimize any impact of noise caused by the construction for our guests and appreciate you...More

Reviewed 21 March 2015

You won't be disappointed...the staff was pleasant and who doesn't want a hotel walking distance from the mall. Beautiful place to visit. I will def will book at this hotel again. If I ever visit houston again.

Thank whynotgo2
Reviewed 18 March 2015

all in all a good hotel, with good staff and a superb location right next to the galleria shopping mall. the gym is somewhat clinical and bare, but ok for a workout. the hotel bar is located just outside of the hotel, you have to...More

Thank Petungsan
Response from Jennifer R, Guest Relations Supervisor at The Westin Galleria HoustonResponded 28 March 2015

Dear MJG76, We appreciate your review of the Westin Galleria. We strive in providing out guests with a refreshing atmosphere to unwind in and are elated to hear that you enjoyed our spacious rooms. We hope to be able to continue hosting you during any...More

Reviewed 15 March 2015 via mobile

Overall we had a good stay. Just a few things to mention. The shower in 1637 was leaking and caused the shower head to have a low flow. The view from both 1637/1638 were not that great. On our last night I couldn't sleep because...More

Thank Brian V
Response from Jennifer R, Guest Relations Supervisor at The Westin Galleria HoustonResponded 16 March 2015

Dear BrianVilayvanh, Thank you for taking the time to review your recent stay at the Westin Galleria and for bringing these occurrences to our attention. Please be assured that we have brought the shower to the attention of our engineering department to have it fixed...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$147 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$147 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Dining (14)
Amenities (24)
Business Centre & Event Rooms (9)
Questions & Answers
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Tenderminded1430
21 June 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Sadie'schoice
28 January 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
Vote
Room Tips
"I stayed on the 18th floor. It was quiet with a view of the city. the view from the 24th floor meeting room..."
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"Top floor but dont expect any views"
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"Higher floors give You a great view ."
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"The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
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