We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Westin Galleria Houston Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Westin Galleria Houston Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

936 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Westin Galleria Houston Hotel
See the most recent reviews
Showing 850: English reviews
Sugar Land, Texas
Reviewed 18 October 2014

My wife and I spent and evening at the Westin Galleria. The quality of the staff and service levels were superb. Alas, the rooms badly need updating -- like a few years past due! Nonetheless, they were clean and reasonably priced for a central Houston location.

 Report
Helpful?
Thank Dennis M
Jennifer R, Guest Relations Supervisor at Westin Galleria Houston Hotel, responded to this review

Dear Dennis31411, Thank you for reviewing your stay at the Westin Galleria. We are thrilled that our staff assisted in creating a memorable Westin Experience. You may be interested to know that our last renovation was in 2009 and per Starwood and Westin standards we shall be entering renovations in the near future. We hope to be able to continue...

Raleigh, North Carolina
Reviewed 14 October 2014

I chose this over other locations because of the pool. It's rooftop on the 5th floor. Not anything grandiose but it was nice and clean and had some super comfy chairs. The hotel itself is like dead in the middle of a mall, if you're into that sort of thing. I'm not so no points either way. If you are,...

 Report
Helpful?
Thank LMParker
Melbourne, Australia
Reviewed 13 October 2014

Like some other reviews, the rooms are in need of an upgrade but it wasn't bad for 2 to 3 nights. And as it's in the Galleria, it's great for shopping. We travelled to Houston during our US trip and found this hotel to be far from city center so we made use of public transport which wasn't bad either....

 Report
Helpful?
Thank Meghna G
Jennifer R, Guest Relations Supervisor at Westin Galleria Houston Hotel, responded to this review

Dear Meghna G, Thank you for your review of the Westin Galleria. We are thrilled that you enjoyed your visit to Houston and that our location assisted in providing you a memorable Westin Experience. We hope to have the opportunity to host you again during any future travels to Houston! Be well, Jennifer Rincon

Texas
Reviewed 13 October 2014

I attended a conference at the hotel, and it is a great location. First of all, the parking is simply and free - easy in and out for those who want to explore beyond the hotel. Conferences I attended in other cities do not have the physical connection to a large mall that this one has. Rather than be forced...

 Report
Helpful?
1Thank Darren D
connecticut
Reviewed 9 October 2014 via mobile

Good location but a hotel in need of a renovation. Bed is heavenly but carpets, decor, bathrooms and service are in need of a refresh. The amenities are few. The personal items in the bath are Sheraton brand already. There are far better choices in Houston... Pick one.

 Report
Helpful?
1Thank randaConnecticut
Jennifer R, Guest Relations Supervisor at Westin Galleria Houston Hotel, responded to this review

Dear RandaConnecticut, Thank you for taking the time to review your recent stay at the Westin Galleria. We appreciate all guest feedback as it allows us insight to the guest experience. We are glad you enjoyed our heavenly bed. You may be interested to know that our last renovation was in 2009 however per Westin and Starwood standards shall be...

San Antonio, Texas
Reviewed 8 October 2014

I travel regularly to Dallas and have stayed at the Westin Galleria several times. I like this particular hotel based on its great weekend rates, proximity to my business and attachment to the Galleria Mall, which keeps my wife and son entertained while I attend to business. There are pleanty of good restaurant and food options to chose from in...

 Report
Helpful?
Thank Chuck R
Jennifer R, Guest Relations Supervisor at Westin Galleria Houston Hotel, responded to this review

Dear Chuck R, We are thrilled to hear that you and your family enjoyed your time at the Westin Galleria. We hope to continue sharing memories during all future travels to the Houston Galleria area! Be well, Jennifer Rincon

Washington, District of Columbia, United States
Reviewed 30 September 2014

My major issue while staying at this hotel was that Houston is very hot. With that said the hotel was great, it was always at a comfortable temperature, clean, employees were very helpful, and the fact that it was attached to the mall was a plus as there were no microwaves in the rooms or a restaurant on site. Overall...

 Report
Helpful?
Thank Crystal P
Providence, Rhode Island
Reviewed 28 September 2014

I stayed at this place a few months ago. It was a great experience, the staf was friendly, the hotel was clean and comfortable. If it wasnt for business it would be a nice place to visit with my family! Wouldnt mind going again.

 Report
Helpful?
Thank Matt I
Lamotte-Beuvron, France
Reviewed 26 September 2014

Even if this hotel is part of the SPG reward program, it's an old hotel. The reception desk does not welcome you as a guest but simply as "customer" (even if you're SPG guest ...). The room has enough place but need to be refurbished (material seems to be 15 years old). The bar is just open at lunch hours...

 Report
Helpful?
1Thank vincent2208
New York
Reviewed 25 September 2014

Checked in at 9 PM, no acknowledgement of my platinum status, didn't have my reserved room type so I was stuck in a room with double beds, dingy hallways, no Internet access in the gym, buttons on the treadmill didn't work, no water in the gym, no Wall Street Journal's in the hotel, no club lounge, charged me $12 for...

 Report
Helpful?
1Thank nycnd
Jennifer R, Guest Relations Supervisor at Westin Galleria Houston Hotel, responded to this review

Dear nycnd, We appreciate your candor regarding your recent stay at the Westin Galleria. We sincerely apologize for any inconveniences you endured. We regret that due to occupancy levels we were unable to provide you with your requested room type. You may be interested to know that we are in the process of extending our WiFi to our Westin Work...

302 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (172)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (23)
Viewed
Room/Suite (56)
Viewed
View from Room (20)
Viewed
Bathroom (12)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (43)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (117)
Viewed
Amenities (24)
Viewed
Pool (14)
Viewed
Dining (8)
Viewed
The Hotel (21)
Viewed
Traditional Queen Room (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Houston hotels
Great Uptown
Hyatt Regency Houston/Galleria
Great Uptown
JW Marriott Houston
JW Marriott Houston
#35 of 501 in Houston
795 reviews
Great Uptown
Hyatt Place Houston/Galleria
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center it is the only place to stay for ultimate leisure, entertainment and recreation. ... more   less 

Additional Information about Westin Galleria Houston Hotel

Address: 5060 W Alabama St, Houston, TX 77056-5801
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: €147 - €335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Galleria Houston Hotel 4*
Number of rooms: 487
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood, Priceline and Jetsetter so you can book your Westin Galleria Houston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Houston
Houston Westin
Hotel Style:
#32 Luxury Hotel in Houston
#125 Business Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Westin Galleria Houston Hotel staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Westin Galleria Houston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room closer to the elevator means less walking as the complex is vast”
  • Double Room
  • Dated restroom
  • View of the pool
  • Bathroom
  • Cityview
  • Double Room
  • Double Room
  • Dated bathroom
 of 5 bubbles 391benjaminl, 1 Mar 2017 | Read review
“Don't choose a room at all. Stay somewhere else.”
 of 5 bubbles reyeskr, 30 Jan 2017 | Read review
“rooms on high floor - I enjoyed the workout room which included a spin bike”
 of 5 bubbles Kari04151970, 18 Jan 2017 | Read review
“book early (4+ weeks in advance) to get favorable rates.”
 of 5 bubbles 494zafars, 30 Dec 2016 | Read review
“Higher floors have great city/skyline views.”
 of 5 bubbles Tracytravelsfun, 14 Dec 2016 | Read review
5 of 5