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    Westin Galleria Houston Hotel

    5060 W Alabama St, Houston, TX 77056-5801
    (713) 960-8100
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    24/12/2017 25/12/2017
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    US$170
    US$151
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    US$170
    US$151
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    US$170
    US$151
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    Traveller (186)
    Room & Suite (150)
    Pool & Beach (24)
    Overview
    • Excellent30%
    • Very good36%
    • Average21%
    • Poor9%
    • Terrible4%
    Travellers talk about
    “heavenly bed” (18 reviews)
    “direct access” (13 reviews)
    “self parking” (26 reviews)
    Free Internet
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Westin Galleria Houston Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (999)
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    301 - 305 of 906 reviews

    Reviewed 7 March 2015

    I am a huge Westin fan. The brand is my favorite and I choose this brand when I can because of the wonderful property they have in Maui. The hotel lobby is depressing. It looks like it is part of a parking garage. The front...More

    2  Thank engineer64
    Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 16 March 2015

    Dear engineer64, We appreciate your review of your recent stay at the Westin Galleria. We sincerely apologize for the lack of service you received. We strive in providing our guests with personal and instinctive service and it is genuinely disappointing to hear that we did...More

    Reviewed 4 March 2015

    We checked in and automaticaly Olga had a bad attitude. She was not very helpful at all. She gave us the key packet and just put it on the desk and didnt even tell me what room number! Better yet she gave us the wrong...More

    1  Thank a g
    Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 16 March 2015

    Dear a g, We appreciate the time taken to review your stay at the Westin Galleria. It is truly disappointing to hear that we did not provide you with the level of service we are known for. It is never our intention to cause a...More

    Reviewed 4 March 2015

    The hotel is inside the Galleria Shopping. The staff was very efficient and nice. You can park your car in the shopping, it's free. The room was big and clean but the Wi-Fi is not free. I Recommend this hotel.

    Thank Mateus A
    Reviewed 1 March 2015

    I had the hotel reserved through work. Having paid >$200 room only, I wouldn't recommend to others (although other hotels tend to be a similar price in the area from recollection). In summary: Positives 1) Fast and friendly check-in and check-out 2) Spacious rooms 3)...More

    Thank MPHILM
    Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 16 March 2015

    Dear MPHILM, We appreciate your review of the Westin Galleria. We strive in providing our guests with a relaxing atmosphere and thank you for your feedback on how to better improve this. Our last renovation was in 2009 and per Starwood and Westin brand we...More

    Reviewed 28 February 2015

    The hotel is inside the big mall shopping. It's really comfortable. Room was very clean and comfortable even with air conditioning (usually italian people don't feel well with the strong american AC).

    1  Thank Christian R
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$151 - US$324 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #33 Luxury Hotel in Houston
    • #125 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 469
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotwire, Orbitz, Travelocity, Hotels.com, Booking.com, Starwood, TripOnline SA, getaroom.com, HotelsforEveryone, Cancelon and HotelQuickly so you can book your Westin Galleria Houston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Westin Houston ,
    • Houston Westin
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    Traveller (186)
    Room & Suite (150)
    Pool & Beach (24)
    Dining (14)
    Hotel & Grounds (103)
    Bathroom (16)
    Business Centre & Event Rooms (10)
    Nearby
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    Nearby Restaurants
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    Del Frisco's Double Eagle Steakhouse Houston
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    .26 km away
    The Cheesecake Factory
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    The Burger Palace
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    Nearby Attractions
    The Galleria
    4,176 reviews
    .25 km away
    Water Wall
    1,076 reviews
    .40 km away
    Ice at the Galleria
    157 reviews
    .48 km away
    A.D. Players
    39 reviews
    .73 km away
    Ask a question
    Questions & Answers
    Tenderminded1430
    21 June 2016|
    Answer
    Response from Juan Pablo M | Reviewed this property |
    I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
    0
    Votes
    Sadie'schoice
    28 January 2016|
    AnswerShow all 13 answers
    Response from Tutu1973 | Reviewed this property |
    Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
    1
    Vote
    Room Tips
    "Top floor but dont expect any views"
    Read review
    "Higher floors give You a great view ."
    Read review
    "The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
    Read review
    "Ask for Westheimer side."
    Read review
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