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The Lancaster Hotel

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Traveller (370)
Room & Suite (237)
Storyboard
Overview
  • Excellent83%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible2%
Travellers talk about
“jones hall”(69 reviews)
“lion's den”(33 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star accommodation
All hotel details
Additional information
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Rooms
1 Oct2 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,504)
There are newer reviews for The Lancaster Hotel
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1,458 results
Traveller rating
1,198
176
32
21
31
Traveller type
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LanguageEnglish
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1,198
176
32
21
31
Show reviews that mention
All reviewsthe theater districtjones halllion's denhouston symphonyhobby centerboutique hotelwithin milesvalet parkingfree shuttle serviceheart of downtownwonderful hotelfavorite hotelmile radiuscorner roombed was very comfortablethe entire staffdefinitely stay here again
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11 - 15 of 1,458 reviews
Reviewed 2 September 2017

We had an amazing 4 night stay with our 18 months old Staff were always warm and friendly, especially Laura from guest services who took care of everything we needed. The location is just perfect, right in the heart of downtown and minutes walk from...More

Thank EladAvigan
Response from LancasterManagement, Manager at The Lancaster HotelResponded 6 September 2017

Many thanks for the 5 star review and thank you for choosing The Lancaster Hotel. It was a pleasure to serve you. Sincerely, Michelle M., Social Media Coordinator

Reviewed 29 August 2017 via mobile

Old European charm. Fresh room spotlessly clean with huge bed and top high scale bedding. In the middle of downtow with some views. Good breakfast. Nice shuttle service and excellent customer service. Recommend.

Thank Eshech
Response from LancasterManagement, Manager at The Lancaster HotelResponded 6 September 2017

The Lancaster Hotel has a charm like no other hotel in Houston. Many guests agree with you in that it has a "European Charm." Thank you for recommending The Lancaster Hotel to the online community. Sincerely, Michelle M., Social Media Coordinator

Reviewed 25 August 2017

After reading other reviews booked for a recent stay here and was very pleased with the Hotel. Received communication about my stay prior to arriving, asking me to advise my choice of newspaper and also treats that I like. Check in process was a delight...More

2  Thank Paul H
Response from LancasterManagement, Manager at The Lancaster HotelResponded 6 September 2017

We appreciate this thorough review of The Lancaster Hotel and we are so very glad that you had an exceptional stay! Sincerely, Michelle M., Social Media Coordinator

Reviewed 23 August 2017

Great hotel with very nice amenities in downtown Houston. I stayed here for work trip and would highly recommend to anyone traveling to Houston who appreciates excellent service and nice rooms. Potential for bad weather prompted a change in plans and shortened trip, spoke to...More

Thank Kenneth W
Response from LancasterManagement, Manager at The Lancaster HotelResponded 6 September 2017

It was a pleasure to serve you. Many thanks for the 5 star review. Sincerely, Michelle M., Social Media Coordinator

Reviewed 22 August 2017 via mobile

I would like to highly recommend this hotel. It was a very nice hotel with a very comfortable bed, good city view, quiet, very clean and tastefully furnished. The stay was very enjoyable with good, fresh food each morning, good room service, good valet parking-in...More

Thank Dawn N
Response from LancasterManagement, Manager at The Lancaster HotelResponded 23 August 2017

Many thanks for the 5 star review and for recommending The Lancaster Hotel to the online community! Sincerely, Michelle M., Social Media Coordinator

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Laundry Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$222 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Houston
#1 Romantic Hotel in Houston
#4 Business Hotel in Houston
#5 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$222 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Houston
#1 Romantic Hotel in Houston
#4 Business Hotel in Houston
#5 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (370)
Room & Suite (237)
Dining (21)
Amenities (13)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Chaix D
1 October 2017|
AnswerShow all 4 answers
Response from LancasterManagement | Property representative |
We will be closed through early 2018.
0
Votes
Pumpkingal
5 September 2017|
AnswerShow all 6 answers
Response from LancasterManagement | Property representative |
We will be closed for the foreseeable future due to damage sustained during Hurricane Harvey. We will have updates on our website and social media. Thanks for understanding.
0
Votes
aubspl
19 June 2017|
AnswerShow all 7 answers
Response from Tclichti | Reviewed this property |
We stayed in the grand executive suite. We had coffee pots in each bedroom and a refrigerator in the main hallway, but no microwave.
1
Vote
Room Tips
"Hotel is in downtown, request higher room to avoid possible traffic noise."
Read review
"I like the corner rooms on the front of the hotel."
Read review
"Higher floors are quieter."
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"Sixth floor was quiet, but not much view, unless you like a parking lot."
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