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The Lancaster

  • Free Wifi
  • Breakfast included
  • Restaurant
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1,290 Reviews from our TripAdvisor Community

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Showing 1,247: English reviews
Harker Heights, Texas
Reviewed 6 days ago NEW

Wonderful staff took care of us, kitchen accommodated vegan order, the valets and bellhops and gentlemen opening doors were a picture of hospitality. The hotel was pristine down to the floorboards (I have a thing for details) and the breakfast buffet was divine. I don't think you can go wrong here. I will be back and will not hesitate to...

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Helpful?
Thank alexandraburt1
LancasterManagement, Manager at The Lancaster, responded to this review

We have a double sound barrier on all of our windows, making all of our rooms so peaceful! You get a view of the hustle and bustle of downtown and you also get serenity! And our rooms are spotless. Thank you for noticing the sparkling floorboards. Many thanks! Sincerely, Michelle M., Social Media Coordinator

Dallas, Texas
Reviewed 1 week ago

Have been staying here for business and this place is amazing! The rooms are very comfortable, the amenities are top notch and the staff is wonderful! The concierge, Russell Casanovas, makes you feel like family and takes care of anything you need! The bellhops are so friendly and helpful as well, Joseph Chisobam, makes sure you get where you need...

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Helpful?
Thank Wendy C
LancasterManagement, Manager at The Lancaster, responded to this review

This makes our day to read such comments from loyal guests. We love to serve you and consider it an honor to be your home-away-from-home. Sincerely, Michelle M., Social Media Coordinator

Aransas Pass, Texas
Reviewed 1 week ago

We were attending a performance at Jones Hall and were looking for a place near by. We chose the Lancaster and are very glad we did. It is across the street from Jones Hall and within easy walking distance of other venues. While we were looking for proximity, we also gained a very pleasant hotel. The Lancaster is an older...

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Helpful?
Thank gmac66
LancasterManagement, Manager at The Lancaster, responded to this review

The Lancaster Hotel is a landmark in Houston's theater district and we cannot thank you enough for choosing us! We hope you come back again for your next theater getaway! Sincerely, Michelle M., Social Media Coordinator

Houston, Texas
Reviewed 1 week ago

I never write reviews, but I absolutely had to for The Lancaster. This is the second Valentine's Day my fiance and I have spent there, and we were so pleased with our experience that we plan to book a suite there for our wedding night! The Lancaster is centrally located on Texas Ave., but because of their reinforced windows and...

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Helpful?
Thank Rose_Pose0617
LancasterManagement, Manager at The Lancaster, responded to this review

We love that you mention our windows as we have an extra sound proof barrier that keeps the rooms so quiet! Many guests love street facing rooms because you have a great view along with a quiet and peaceful space. Many thanks for sharing your experience with the online community! We are honored that you will come back to stay...

Houston, Texas
Reviewed 1 week ago

My husband and I stayed here as a last minute in-town get away and loved it! Russell Casanovas gave us an incredible welcome and concierge service. Russell's recommendations were fantastic. Great robes and delicious breakfast. We will definitely be back.

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Helpful?
Thank tsalas4
LancasterManagement, Manager at The Lancaster, responded to this review

The Lancaster Hotel is a favorite for locals as it has everything you would need for the perfect "staycation." Comfort, cleanliness, superb dining, 5 star amenities - you name it and we have it. Come back soon! Sincerely, Michelle M., Social Media Coordinator

Boston, Massachusetts
Reviewed 1 week ago

Was in Houston for the Super Bowl and was lucky enough to stay at the Lancaster. Great location, great room, and wonderful staff. Brenda (mgr), Laura and Russell (concierge) and Deandrea (restaurant) were are incredibly responsive to whatever I needed and were all very funny as well. Great place

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Helpful?
Thank rbh185
LancasterManagement, Manager at The Lancaster, responded to this review

Super Bowl was a fantastic time and we could not be more happy to have shared in your memorable weekend. Thank you for your comments and feedback. Sincerely, Michelle M., Social Media Coordinator

Singapore
Reviewed 1 week ago via mobile

This is a special hotel: perfect location, nicely appointed rooms (particularly the showers), and absolutely top notch team. My buddy and I spent 3 nights here during the Super Bowl weekend and we feel very lucky. Amazingly, the entire team was easy-going, helpful, and always smiling. On weekends like that you expect people to be fed up with spoiled visitors...

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Helpful?
Thank singtraveljunkie
LancasterManagement, Manager at The Lancaster, responded to this review

You chose the right place and we are smiling as we read your comments. Thank you for your compliments. It is our goal that each and every guest feels like royalty! Sincerely, Michelle M., Social Media Coordinator

Houston, Texas
Reviewed 1 week ago via mobile

Very nice lunch while in downtown Houston. They have re done the decor and it is still charming! Had the crab cake. Just right! We have also had several nice dinners before the theater or a show in Houston. It's nice to feel safe when you get your car.

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Helpful?
Thank JohnAndEllenTX
LancasterManagement, Manager at The Lancaster, responded to this review

Bistro Lancaster is the place to be downtown for a delectable power lunch! With our wide selection of salads and our signature crab cakes, guests leave wanting to come back as soon as possible. Thank you for your feedback and we hope to serve you again! -Michelle M., Social Media Coordinator

Virginia Beach, Virginia
Reviewed 1 week ago

We were at The Lancaster for Super Bowl week for 5 days. We loved the fact that it was a smaller hotel. It had a friendly vibe. The hotel is beautiful and clean. The staff was very friendly and went above and beyond our expectations. The room was very spacious and clean. The softest sheets on any hotel bed ever....

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Helpful?
Thank kimghilbert
LancasterManagement, Manager at The Lancaster, responded to this review

Our guests come from all over the world and will rant and rave about our sheets! They are the best. We are thrilled you enjoyed your stay during Super Bowl 51. We hope you get a chance to come back again. Many thanks! Sincerely, Michelle M., Social Media Coordinator

Perth, Australia
Reviewed 2 weeks ago via mobile

We stayed at The Lancaster for only 1 night on our 30 odd day trip around the states & this was truly one of the best places we stayed. Starting from the email before we arrived asking us what we were up to in Houston & what we're our favourite things. The place is superb, the staff incredibly friendly and...

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Helpful?
Thank 032hfc
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you! It is great to hear feedback in that you found it particularly helpful to receive an email before you arrived. We take such special care to make sure each and every guest receives the pampering they deserve. Come back soon! Sincerely, Michelle M., Social Media Coordinator

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Lancaster
Bistro Lancaster
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more   less 

Additional Information about The Lancaster

Address: 701 Texas St, Houston, TX 77002-2712
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: €162 - €483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lancaster 4*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia and Jetsetter so you can book your The Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston
Hotel Style:
#1 Romantic Hotel in Houston
#1 Luxury Hotel in Houston
#4 Business Hotel in Houston
#6 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Lancaster staff and other travellers.
25 questions
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Questions? Get answers from The Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to choose the Deluxe King if you can, I think it's the best value for your dollar.”
 of 5 bubbles 99orlandob, 23 Feb 2017 | Read review
“Ask to see it when you check in or if you book directly with the hotel, inquire about "view" and bathroom amenities (separate shower).”
 of 5 bubbles MitzouTexas, 23 Feb 2017 | Read review
“Very quiet rooms. I did't hear a sound all night and we faced the street.”
 of 5 bubbles alexandraburt1, 19 Feb 2017 | Read review
“Any room is gorgeous. I've stayed here on 3 occasions and each room was spectacular!”
 of 5 bubbles WendyC663, 16 Feb 2017 | Read review
“Make sure to book early if you want to secure a suite or a room on a higher floor.”
 of 5 bubbles Rose_Pose0617, 15 Feb 2017 | Read review
5 of 5