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The Lancaster

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#1 of 504 Hotels in Houston
Certificate of Excellence
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The Lancaster
The Lancaster
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1,369 Reviews from our TripAdvisor Community

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Showing 1,326: English reviews
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Richmond, Texas
Reviewed 2 days ago NEW

My wife and I stayed here for our anniversary. We were a little skeptical about how nice this hotel would actually be, but we were quickly convinced that our stay was going to be great once we encountered valet parking and then Russell at the reception desk. We were in a deluxe king, which was very comfortable and cozy. The...

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Thank kmoses06
Brooklyn, New York
Reviewed 2 days ago NEW

I chose the Lancaster for its proximity to the Houston Opera just a block away, the purpose of my visit. What I didn’t expect is that it is also near main public transportation lines and was the first stop of my Super Shuttle from the airport. For $1.25 the Metro bus at the corner got me to some of Houston’s...

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Thank EdgarCosset
Reviewed 2 days ago NEWvia mobile

My husband and I rarely, have a night to ourselves so when our 11 year anniversary came we decided to do a staycation. This was the best hotel we have stayed at. From the valet, to check in, shuttle service, and even our breakfast. The gentleman who checked us in Russell was wonderful person who had me laughing at every...

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Thank Dana M
Houston, TX
Reviewed 2 days ago NEW

I had just moved offices next door to this lovely Hotel and my wife and I wanted to celebrate with a special date night. I contacted the Corporate Sales Manager, Lexi Edwards, who took care of EVERYTHING. The Hotel's stately and fresh appearance immediately relaxed us upon entering. We were made welcome at the front door and throughout our stay...

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Thank CAT-CAN-DO
Odense, Denmark
Reviewed 3 days ago NEW

The staff was extremely helpful and service-minded all throughout our visit. The hotel is very well located in downtown with well-equipped, clean rooms but the service made a real difference. We hope to revisit the Lancaster Hotel.

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Thank njtnj
LancasterManagement, Manager at The Lancaster, responded to this review

Glad you appreciated our top notch service and we hope to see you again soon! Thank you for choosing The Lancaster Hotel and sharing your experience with the online community. Sincerely, Michelle M., Social Media Coordinator

Edmonton, Canada
Reviewed 4 days ago NEW

My boyfriend and I travelled to Houston for a few days to watch baseball, chose this hotel because of location and ratings. We were not disappointed! The staff were so friendly from the second we walked in, the bar (didn't get to eat at the restaurant) is a great place for a quick drink or to end your night. The...

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Thank Nicole H
LancasterManagement, Manager at The Lancaster, responded to this review

We hope to serve you again for your next visit to Houston! It was a pleasure to serve you! Sincerely, Michelle M., Social Media Coordinator

north east
Reviewed 5 days ago NEW

We stayed here for three nights in April. Excellent location in downtown houston. friendly staff, large room with quality furniture. good price and included breakfast. lobby is nice to sit in, breakfast had a good variety. the only thing underwhelming was the 'lion's den'. would stay here again if in houston. amazing bed.

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Helpful?
Thank Jameshel
LancasterManagement, Manager at The Lancaster, responded to this review

Many thanks for your comments and feedback. We truly value guest feedback and thank you for taking the time to share of your experience. Sincerely, Michelle M., Social Media Coordinator

dublin
Reviewed 5 days ago NEW

Fantastic Hotel, friendly staff , good area.Great breakfast The only down side is the parking fee but such a lovely hotel. Must be the best hotel we have ever stayed in on our trips to USA. We would stay here again.

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Thank 1charlie
LancasterManagement, Manager at The Lancaster, responded to this review

Wow! What a treat to be named one of the best hotels! Thank you and thanks for choosing The Lancaster Hotel. Sincerely, Michelle M., Social Media Coordinator

Dallas, Texas
Reviewed 1 week ago NEW

Laura deserves a 5 star excellent service and she helped me so much and was outstanding! Thank you Laura!!! I would have been in a bit mess if she had not done such an excellent job find rooms for me.

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Thank dstanfield2017
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you for complimenting our staff. Laura is thrilled to read this and so glad to have helped serve you! Sincerely, Michelle M., Social Media Coordinator

Lake Charles, Louisiana
Reviewed 1 week ago

We discovered this gem of a hotel a few years ago while staying in the Theatre District of Houston. We ONLY stay here since! Impeccable service, The Lancaster pays attention to every detail! Depending on what time of day you check-in, you are greeted in the lobby with either wine/cheese or cookies and flavored water. You don't stand in line...

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Thank LauraMcHenry
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you to such loyal and gracious guests. We appreciate you and can't wait to serve you again! Sincerely, Michelle M., Social Media Coordinator

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Lancaster
Bistro Lancaster
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more   less 

Additional Information about The Lancaster

Address: 701 Texas St, Houston, TX 77002-2712
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: €140 - €420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lancaster 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston
Hotel Style:
#1 Romantic Hotel in Houston
#1 Luxury Hotel in Houston
#4 Business Hotel in Houston
#6 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Lancaster staff and other travellers.
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Questions? Get answers from The Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to face Texas Street”
CAT-CAN-DO, 25 Apr 2017 | Read review
“Great rooms,lovely beds, great hotel, great breakfast”
1charlie, 22 Apr 2017 | Read review
“The windows have extra noise control panels in the windows. I have never stayed in a room that was noisy!”
LauraMcHenry, 19 Apr 2017 | Read review
“Romantic Get-Away”
267kathib, 14 Apr 2017 | Read review
“Room on the opposite side of Texas Street was very quiet.”
WhaGwanMiDere, 10 Apr 2017 | Read review
5 of 5