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Sheraton Suites Houston Near The Galleria

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#96 of 501 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
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Sheraton Suites Houston Near The Galleria
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511 Reviews from our TripAdvisor Community

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Denver, Colorado
Reviewed 3 days ago NEW

Generally stay at the Hilton @ the Galleria area. Made a big mistake and stayed at the Sheraton this time. Hotel itself is mediocre. Bathrooms are a disaster. Still has the ridiculous tub, so slippery and dangerous to get in and out. Perfect setting to slip, fall and break your neck. The giant bathroom door, so inconvenient when you get...

Thank geysug
Maidstone, United Kingdom
Reviewed 20 October 2016

We loved this hotel, as the name suggests, the room is a two roomed suite, with tv in the lounge and bedroom,which were divided by sliding doors. There was a safe and there is free wifi. Near to the Galleria shopping centre with its many shop and restaurants. The hotel has a swimming pool,which was great at the end of...

1Thank Terry C
About Hotel's Favourite Review
Reviewed 3 weeks ago

Now that Sheraton and Marriott have merged I thought this Sheraton hotel would be good for us as we needed a bit more space pre-cruise. The hotel is nice, but keep in mind these two disappointing facts: The outdoor pool is very small and surrounded by big buildings so the few chaise lounges around the pool were in the shade...

Thank Eur0pe2013
Reviewed 3 weeks ago via mobile

Better speak to the manager before booking if the boiler for hot water is now working. The whole property did not have hot water. Terrible stay. Room smells like cigarette. Did not like the smell of the main hotel entry either, being masked with stargazer flower vases. Too bad, Sheraton is highly known for a good reputation hotel, but this...

Thank Efandbee
Matthew D, Director of Operations at Sheraton Suites Houston Near The Galleria, responded to this review

Thank you for taking the time to post a review. Unfortunately, one of the two boilers failed which caused inconsistent hot water temperature. A new boiler was installed within 48 hours. We sincerely apologize for your poor experience and hope to have the opportunity to better serve you on your next visit to Houston.

Houston, Texas
Reviewed 4 weeks ago

Especially considering the high rates with such a prestigious brand name, the whole hotel feels awfully dated. Though spacious, if it weren't the extra nice bedding and the big screen TV, the room could be easily mistaken for a Holiday Inn suite. I appreciate the staff trying to make the room as clean as possible, but an old carpeted room...

Thank Jay Y
Jack F, General Manager at Sheraton Suites Houston Near The Galleria, responded to this review

Thank you for the review, Jay. We are glad you found the service to be ‘impeccable’ and the bedding to be extra nice. We look forward to having the opportunity to serve you again when your travel brings you back to Houston.

Trappe, Pennsylvania
Reviewed 8 February 2017

This Sheraton property is near the Galleria and a first choice while visiting or working in Houston. This hotel has good food, reasonable prices and a great location. The staff is accomodating and the service is excellent.

Thank BigKahuna101
Reviewed 30 December 2016

My # 1 reason for going to this hotel repeatedly is its wonderful staff - from the doorman to Mr. Younus at the front desk to all the wonderful people in the restaurant, club lounge & housekeeping. Rooms are large suites with very useful lounge area to entertain friends or just relax. There are two TV's in the room &...

Thank Zafar S
Chicago, Illinois
Reviewed 3 December 2016 via mobile

A bit dated but reasonably priced hotel in the Houston Galleria area. Close to shopping and restaurants- the mall and dozens of restaurants in walking distance. Nicely appointed fitness center. Adjacent parking garage is convenient. Very spacious rooms - lots of bathroom counter space, and a nicely sized sitting area. Very friendly staff at front counter.

Thank Love2Travel26x2
Chandigarh, India
Reviewed 14 November 2016 via mobile

Had an excellent stay at this hotel during my 3 day business trip. Proximity to the Galleria helped. We had comfy beds, helpful service and Excellent hospitality! I am pretty happy Tip: Hotel's complimentary transportation was a real bonus, helped me a lot. Thank you guys!!

Thank Bluegain
Orange, Texas
Reviewed 8 November 2016

We enjoyed our stay. Check in was easy; bellman (Raul) was very nice and helpful. After we settled in; We requested shuttle service; Raul was quick to pick us up; took us to the movie theatre; after the movie he picked us up took us by Walgreens then back to the hotel. Shuttle service was so convenient and Raul was...

Thank Lisa Y

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Surrounded by the glamour of uptown Houston, Sheraton Suites Houston Near The Galleria is ready to greet you with a pleasant and comfortable stay. Our full service, all-suite hotel puts you close to the excitement at the George R. Brown Convention Center, Reliant Park, Minute Maid Park, Toyota Center, BBVA Compass Stadium, Museum District, downtown Houston, and the world renowned Texas Medical Center.Spend the day browsing Galleria Mall's extravagant shops and day spas, just two blocks away, and then return for a refreshing swim in our outdoor pool. After, share in some delightful food and conversation at our restaurant or lounge.Fully unwind in one of 281 spacious suites, beautifully appointed and full of all of the ingredients for a memorable stay. Find a great hotel convenient to Houston’s major airports at the Sheraton Suites Near The Galleria. ... more   less 

Additional Information about Sheraton Suites Houston Near The Galleria

Address: 2400 West Loop S, Houston, TX 77027-4204
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: €100 - €257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Suites Houston Near The Galleria 4*
Number of rooms: 283
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Also Known As:
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Houston
Houston Sheraton
Hotel Style:
#18 Green Hotel in Houston
#31 Luxury Hotel in Houston
#133 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Houston Near The Galleria staff and other travellers.
7 questions
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Dallas, Texas
over a year ago
Los Angeles, California
6 months ago
Santa Barbara, CA/Dallas, TX
11 months ago
Baton Rouge, Louisiana, United States
over a year ago

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Questions? Get answers from Sheraton Suites Houston Near The Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No internet service, do not stay here”
 of 5 bubbles geysug, 23 Mar 2017 | Read review
“Choose the side away from the highway if you want a quiet sleep environment”
 of 5 bubbles 742jayy, 20 Feb 2017 | Read review
“request room facing the mall to avoid traffic noise”
 of 5 bubbles 494zafars, 30 Dec 2016 | Read review
“Join SPG (now combined with Marriott). Build up a rep.”
 of 5 bubbles 281wild, 5 Nov 2016 | Read review
“for quieter rooms, ask for a room on the back. those on the front overlook the freeway.”
 of 5 bubbles jasoncrh, 22 Oct 2016 | Read review
5 of 5