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Sheraton Suites Houston Near The Galleria

567 reviews
#131 of 518 Hotels in Houston
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Traveller (150)
Room & Suite (381)
Dining (37)
Overview
  • Excellent29%
  • Very good43%
  • Average17%
  • Poor6%
  • Terrible5%
Travellers talk about
“self parking”(31 reviews)
“club lounge”(6 reviews)
“living area”(14 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sheraton Suites Houston Near The Galleria
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (567)Write a Review
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87
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All reviewsself parkingclub loungeliving areabreakfast buffetshopping and restaurantsrooms are largesofa bedmini fridgeper daybusiness tripfitness centergreat customer servicehotel staffone night staycoffee makerenjoyed my staygalleria
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1 - 5 of 511 reviews
Reviewed 1 week ago via mobile

This Sheraton is situated beside a busy freeway in outer Houston. Close by is the Galleria, an undercover shopping centre not unlike ones all over the world. It mostly has top-end stores with a pretty good eating area. The building itself is dated. Our room...More

Thank Mark T
Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 1 week ago

Dear Mark T, thank you for staying with us. We appreciate the review and the recognition of the great staff. We’ll make the repair to the ceiling paint and outlet. Please accept our apology. We look forward to your return.

Hotel's Favourite
Reviewed 4 weeks ago

I stayed at the Sheraton for business for two nights. Was given a suite which was more than ample. Staff are very helpful and reminded me of their shuttle service in a 3 mile radius. Location is quite good and nearby restaurants are an easy...More

1  Thank K3820EUthomasr
Reviewed 4 weeks ago

Once upon a time there was a sad, lonely little boy in Houston who needed to see a better side of the place. As a native, I accepted the mission to make him happier about the place and wound up here. The room actually was...More

Thank mjesf
Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 1 week ago

mjesf - Thank you very much for the great review. We are happy to hear you had a wonderful experience. Please return soon!

Reviewed 4 weeks ago

This was the location for our family reunion. Everything was perfect, yes we did have to pay for parking but worth it. Beautiful Hotel. Friendly staff and front desk personnel was very accommodating to all of us. I would go back again for a stay.

Thank msarthetta
Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 1 week ago

Dear msarthetta, thank you for the compliments on the staff and hotel. Family reunions are wonderful occasions and we are glad to hear everything was perfect. We hope to see you and the family back again next year!

Reviewed 23 November 2017 via mobile

The room was comfortable but keep in mind that you pay for everything!! Parking was $22 a day and even though the website said free wifi it was not. When I tried to check in my reservation was not in the computer so the manager...More

1  Thank BrandywW4589LN
Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 28 November 2017

Hello BrandywW4589LN, we appreciate you being our guest. Please accept our apology for the third-party reservation error. We regret it delayed your check-in and created a poor experience. We hope to better serve you in the future.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$109 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Houston
#36 Luxury Hotel in Houston
#133 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Houston
#36 Luxury Hotel in Houston
#133 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (150)
Room & Suite (381)
Dining (37)
Pool & Beach (18)
Hotel & Grounds (136)
Bathroom (15)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
mandiemmagavin
19 August 2017|
AnswerShow all 2 answers
Response from Matthew D | Property representative |
Thanks for the question, mandiemmagavin. Yes, we are a dog-friendly hotel and do not charge a pet-deposit or fee. Two non-aggressive breed dogs up to 85lbs are welcome per room. You will be presented with a pet waiver... More
0
Votes
mandiemmagavin
16 August 2017|
AnswerShow all 5 answers
Response from gerald g | Reviewed this property |
Yes it does. You also can walk there, they say it's nota long walk. You have two options.
1
Vote
Efandbee
23 February 2017|
AnswerShow all 2 answers
Response from Tom R | Reviewed this property |
Sorry- I usually take a taxi which costs about USD70 depending on traffic. Years ago I took a super shuttle but it takes an age..
0
Votes
Room Tips
"Avoid rooms with metal doors that are six panel type residential doors!"
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"shuttle to the mall"
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"If you can get club level, go for it. Nice and quiet."
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"I prefer club level rooms"
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