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3/9/2017 4/9/2017
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    Sheraton Suites Houston Near The Galleria

    2400 West Loop S, Houston, TX 77027-4204
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    3/9/2017 4/9/2017
    US$140
    US$129
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    US$140
    US$129
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    US$129
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    Traveller (150)
    Room & Suite (380)
    Dining (44)
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    Overview
    • Excellent29%
    • Very good43%
    • Average16%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “self parking” (30 reviews)
    “living area” (15 reviews)
    “club lounge” (5 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Suites Houston Near The Galleria
    Special Offer: Ready. Set. Summer
    Hotel deals
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    Hyatt Place Houston/Galleria
    284 reviews
    #28 of 517 hotels in Houston
     
    Royal Sonesta Houston Galleria
    1,098 reviews
    #17 of 517 hotels in Houston
     
    DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    535 reviews
    #50 of 517 hotels in Houston
     
    Hilton Houston Post Oak by the Galleria
    1,268 reviews
    #71 of 517 hotels in Houston
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (547)
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    1 - 5 of 492 reviews

    Reviewed 6 days ago via mobile

    This hotel is big rip off...First the room quality is not 4 star (maybe 3 or 3.5 at best). Second they charge ~$25/night for parking in Houston. WiFi is Not free and even if you pay for it, the speed is terrible. I'd never stay...More

    Thank Maryam Z
    Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 3 days ago

    Dear Maryam Z, we appreciate you being our guest. When you book your reservation direct through Sheraton.com or any of our SPG branded websites, you receive complimentary internet and are eligible for SPG loyalty status benefits. Keep in mind, reservations through third-party booking sites do...More

    Hotel's Favourite
    Reviewed 4 weeks ago

    Stated here Thursday thru Monday. This was my first stay in a real big city, 4th largest in US. The entire staff was outstanding. Special of them all is the Bell Hop, Rex. I needed some transportation outside Sheraton's provided transportation and Rex did a...More

    Thank gerald g
    Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 3 weeks ago

    gerald g, thank you for the review. We appreciate the acknowledgement of Rex's good service. He was excited to read your praise. We are glad you found the location to be ideal. Yes, the Wildplum Lounge currently offers a happy hour from 4PM to 7PM...More

    Reviewed 1 week ago

    I stayed in room 310. This was worse than any one or two star motels. 1 First of all, parking costs 22 dollars a night. Our TV was laced facing bathroom door so we could not see it from bed or from the sofa. 2...More

    1  Thank Nishendu
    Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 5 days ago

    Hello Nishendu, we regret the dissatisfaction with your stay and welcome the opportunity to discuss it with you directly. Please reach me at your convenience by calling 713-586-5132.

    Reviewed 1 week ago

    Although this hotel is in a great location and the staff were nice and accommodating, the quality and maintenance was extremely POOR! To be completely honest, I would have been more comfortable at the hotel next door. The lobby was very clean and offered amenities,...More

    Thank eleeshasarver
    Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 6 days ago

    Dear eleeshasarver, we sincerely apologize for your poor experience. Clearly we made a mistake as the room was not ready or intended to be occupied. Our staff would have jumped at the opportunity to move you to another room and make the situation right. Despite...More

    Reviewed 1 week ago via mobile

    The only thing that kept me from giving this hotel a 5 rating is because the lack of hot water during our stay. I ended up leaving on the second day due to misinformation given about when hot water would be available. As far as...More

    Thank Sharonda B
    Response from Matthew D, Director of Operations at Sheraton Suites Houston Near The GalleriaResponded 6 days ago

    Hi Sharonda B, thank you for being our guest and for the review. We're happy to hear you slept great and your family liked the rooms. We've completed the upgrades to our hot water system and regret the inconvenience caused by the work. We look...More

    Hyatt Place Houston/Galleria
    284 reviews
    #28 of 517 hotels in Houston
     
    Royal Sonesta Houston Galleria
    1,098 reviews
    #17 of 517 hotels in Houston
     
    DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    535 reviews
    #50 of 517 hotels in Houston
     
    Hilton Houston Post Oak by the Galleria
    1,268 reviews
    #71 of 517 hotels in Houston
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$104 - US$221 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Green Hotel in Houston
    • #35 Luxury Hotel in Houston
    • #133 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 283
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Hotels.com, Ctrip TA, Travelocity, Starwood, Hotwire, TripOnline SA, Cancelon, HotelsforEveryone, getaroom.com, HotelQuickly and Agoda so you can book your Sheraton Suites Houston Near The Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Sheraton Suites Houston Near The Galleria Hotel Houston ,
    • Sheraton Houston ,
    • Houston Sheraton
    Add Photo Photos
    Traveller (150)
    Room & Suite (380)
    Dining (44)
    Pool & Beach (17)
    Hotel & Grounds (131)
    Bathroom (15)
    Business Centre & Event Rooms (5)
    Nearby
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    Nearby Restaurants
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    .36 km away
    Grotto Ristorante
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    Nearby Attractions
    The Galleria
    4,006 reviews
    .49 km away
    Water Wall
    1,033 reviews
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    Ice at the Galleria
    150 reviews
    .27 km away
    A.D. Players
    38 reviews
    1.36 km away
    Ask a question
    Questions & Answers
    mandiemmagavin
    19 August 2017|
    Answer
    Response from Nisha W | Reviewed this property |
    Yes, to the towels and I am not sure on the pet policy. Call before arriving but good luck with someone answering and being able to provide you with the correct answer
    0
    Votes
    mandiemmagavin
    16 August 2017|
    AnswerShow all 5 answers
    Response from Marques1976 | Reviewed this property |
    Yes it does and it is very convenient...
    0
    Votes
    Efandbee
    23 February 2017|
    AnswerShow all 2 answers
    Response from Tom R | Reviewed this property |
    Sorry- I usually take a taxi which costs about USD70 depending on traffic. Years ago I took a super shuttle but it takes an age..
    0
    Votes
    Room Tips
    "Avoid rooms with metal doors that are six panel type residential doors!"
    Read review
    "shuttle to the mall"
    Read review
    "If you can get club level, go for it. Nice and quiet."
    Read review
    "I prefer club level rooms"
    Read review
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