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All reviewsclub floorclose to the airportairport hotelhour layovergeorge bushconnecting flightan overnight stayshuttle serviceshort stayfree shuttlestayed here for one nightan early flightoutdoor poolbed was comfortablebusiness centeriahlounge
I stayed at the Sheraton north Houston at George Bush intercontinental on 6/1 after a flight got cancelled. It was a truly great experience. Kingsley the front desk agent was very polite and inviting when I arrived and I couldn't have asked for better service...More
1 Thank JMattingly
Response from Michael E, General Manager at Sheraton North Houston at George Bush IntercontinentalResponded 6 June 2016
Thank you for your recent stay with us and for taking the time to share your feedback. I am disappointed to hear that though my team was able to provide you with a great experience after long delays at the airport, your experience...More
I like this hotel. It is close to my office. The front desk personnel, (in particular an older gentleman that works the afternoon shift) treated me like gold. Due to the crazy weather that Houston has been experiencing, my flight got stranded in San Antonio....More
Great location and very friendly staff, the rooms have the standard sheraton quality which is good and the gym has a very decent size. The pool looks great but there was lightning storm nearby so didnt wanted to risk it. Also a good recommendation given...More
Our tour group of 180 checked in prior to boarding our ship the next morning. Our room was perfect, clean as a pin and a quiet nights sleep. Nice bar area for a evening night cap.
The next morning the hotel provided a large hot...More
I had a long stay due to work commitments. The rate of the hotel is not cheap so I expected a decent service. I often had housekeeping issues like the trash not being taken from all the trash cans, the carpet not vacuumed, bathroom not...More
1 Thank Miss_Gonzalez_S
Response from Michael E, General Manager at Sheraton North Houston at George Bush IntercontinentalResponded 26 May 2016
Thank you so much for your recent stay with us and your candid comments. I am disappointed to hear that our housekeeping department failed to meet your expectations. This is not typical of the level of service we are accustomed to providing and...More